Ratings based on 1,873 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, on

Nice hotel, better than I expected from pictures!

Posted Dec 18, 2014
Very nice decor, matching Princess and the Frog. Extra murphy bed was a nice surprise! Plenty of room for family of five, I just wish the play yard had been delivered like I asked. Once we mentioned it, it was received in less than 2 hours. Bathroom had strange urine smell first day, which led me to believe it had not been cleaned. Smell was not there the next day, after returning from park. The buses to the park were not great at this location. Either too full, or just didn't show after 45 min of waiting. Normally should be 20-30 min. Plan on going to the east location or west for pick up. North seems to be the last stop and I think this is why buses were always too full.
5 out of 5
Recommended
for Everyone
by A verified traveler

Treat at Disney

Posted Dec 17, 2014
Pros: I loved the decor, the beds were like sleeping at a cloud.
Cons: Someone there to help find the right bungalow, the right room, and to help with luggage. We were on the 2nd floor and could have used some help.
I am part of O Town Sound Chorus and we were singing at Port Orleans French Quarter at 7:30 a.m. on the 16th of Dec. I live about 2 hours away and decided to spend the day before at Epcot with a friend and we stayed there that night so I was right there to sing in the morning. Everything was wonderful and I would definitely stay at the Port Orleans Riverside again. It would have been nice though if there was room service of some sort. We had to check in, drive to our room and then drive back to the main building to eat dinner. And a cast member there to help find the right bungalow, room and to help with our luggage would have also been nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort!

Posted Dec 15, 2014
Love this resort!!! It was gorgeous and the scenery was a beautiful way to wind down from a busy day at the park! We stayed in the Royal Rooms and they were beautiful! Loved the courtyard! We also had a great time at the resort pub with Piano Man Bob! This is my 10th time staying at this resort and will continue doing so!!! We went with 2 other families and a great time was had by all! :)
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice place.quiet and clean.

Posted Dec 14, 2014
We had a great time. Staff wasn't overly helpful with luggage or welcoming, but we still had a great time.
2 out of 5
by A verified traveler

Posted Dec 13, 2014
This hotel is exactly the same as it has been for at least the last 13 years. Disney has done a fine job maintaining the facilities in most ways, but is severely lacking on the most important aspect of a hotel - the beds. We stayed in the Magnolia Bend section, which is a comfortable walk to the main building, and both of the beds in our room were sagging where people would sleep. My daughter commented, "when you climb up to the middle it's not too bad." It is unacceptable for a hotel in this price bracket to have worn out, inner spring mattresses with no padding at all. Although the pool is nice, staff is friendly and grounds are clean, we will not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Downtown Disney

Posted Dec 12, 2014
Pleasant hotel with water transportation to Downtown Disney. Some buildings mean a long walk to bus stops. Check room location if you have physical problems.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Collins

Never tire of staying at the Riverside.

Posted Dec 11, 2014
Pros: The hotel grounds are very relaxing and well kept. The boat service to Downtown Disney is a great extra service at this resort.
Cons: The main dining hall could use more passion for customer service and food quality. Disappointed in the $9.79 flatbread pizza that rivaled a Totinos.
Always enjoy the Riverside. The water and boat service really enhance the stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

ボートの利用できるホテル

Posted Dec 10, 2014
ボートとバスを移動手段として利用でき、リゾートっぽさを満喫できました。 コンセプトに合わせて、モーテルのような外見ですが、部屋のグレードは高かったと思います。 使い勝手が良く、価格もそこまで高くないため、長期滞在に向いていると感じました(今回は6泊)。 旅の拠点にするにはいいホテルです。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Very pleasant stay. Staff was excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Uxbridge MA

Fabulous Riverside Experience!

Posted Dec 5, 2014
My husband and I surprised our three kids (11, 9 and 1) with a trip to Disney and opted to stay at Port Orleans Riverside- and are so glad we did!!! The kids loved the pools and eating areas and arcade; we loved the convenience of boat to downtown Disney and buses (never a longer wait than 10 minutes) to all parks. The grounds are beautiful and well kept; all staff super friendly and curteous! We definitely will be paying another visit!