Ratings based on 1,929 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jan 30, 2015
Friendly staff! And great atmosphere! Can't wait to come back!!
by A verified travelerfrom Wisconsin
Expected More From Disney.Posted Jan 30, 2015
Pros: The grounds are beautiful and well maintained. Transportation to Disney attractions available.
Cons: Need to improve room cleanliness and update rooms.
Location: Close to Downtown Disney area.
The hotel grounds are clean and well maintained as I would expect from Disney. I was disappointed in the condition of the room. The floors were not vacuumed and likely not scrubbed. I know this for sure because there was sock fuzz, strings and even a quarter on the carpeting and large pieces of dirt and dirty shoe marks on the bathroom tile. After I noticed the floors I started to check out other parts of the room and noticed the thick dust on the lights and other areas. This gave me a creepy feeling like I was staying in some cheap hotel. The room seems outdated and in need of an update. Even little things like available outlets are lacking. I know this wasn't an upscale hotel but if your reputation as a company is on the line, every Disney room should adhere to basic standards.
for Everyoneby A verified traveler
RiversidePosted Jan 29, 2015
Great place to stay. Easy access to all parts of Disney World.
for Familiesby A verified travelerfrom Warwick, NY
Reasonably priced disney resort hotelPosted Jan 29, 2015
Pros: Price and convenience to theme parks
Cons: The staff could be a little more informative especially for first timers. Disney is overwhelming.
We enjoyed our stay at Riverside. We barely spent anytime there. Most of our time was spent at the theme parks, so we were happy to stay somewhere convenient to the parks with free bus service. The hotel is comfortable, rooms are clean. The staff are pleasant. If we planned on spending more time at the resort, we might book a disney resort that has more amenities, monorail to the parks and more luxurious accommodations. It was nice that we were able to take the boat to and from Downtown Disney. I would stay here again.
for Everyoneby A verified travelerfrom quebec, canada
Hôtel sur le site de DisneyPosted Jan 29, 2015
Pros: Les employés sont courtois. Bien situé.
Cons: Reconduire les clients à leur chambre dès leur arrivé pour la première fois. Surtout le soir.
Location: Disney downtown accessible en autobus ou en bateau à partir de l'hotel.
Hôtel très bien situé. Très beau terrain. Tranquillité assuré.
for Familiesby A verified traveler
hotel agradável para visita à DisneyPosted Jan 28, 2015
Pros: Ambiente bonito. Quarto confortável. Proximidade com os parques da Disney.
Cons: O quarto poderia ter um cofre maior. E a sinalização para acesso ao prédio não é das melhores.
Location: A localização é boa mas tem-se que ir de carro até o restaurante para tomar café da manhã.Poderia haver uma vending machine de água no prédio.
Este resort da Disney atendeu às expectativas. O quarto é confortável e o ambiente é bonito. Aconselho para famílias que estejam visitando os parques. Apenas o quarto poderia ter um cofre um pouco maior e poderia haver uma máquina de venda água no corredor do prédio, uma vez que a praça de alimentação fica a uma distância que exige que se vá de carro.
for Familiesby A verified travelerfrom Sao Paulo
Próximo aos parques DisneyPosted Jan 27, 2015
Já é a quarta vez que me hospedo com minha família. O hotel reproduz o clima de Lousiana de tempos antigos. Até a música do hotel segue esse padrão . Os jardins são muito bonitos e aprazíveis .
by A verified travelerfrom Greenville South Carolina
Very Disappointed in my Disney Vacation -Posted Jan 27, 2015
Pros: Not Much
Cons: Everything could be improved. Bed comfort, room décor and carpet. ALL DINING - this was the biggest area that needs improvement.
Location: You could catch a Disney Bus and go anywhere Disney. That was convenient. They also had a boat to take you to downtown Disney.
This was like a College Dorm. Definitely designed for large groups, not a resort at ALL. The beds were the worst I have ever slept on. Breakfast was powdered eggs and the line up was like a College Cafeteria. Front desk staff have too much going on. I spent two hours at the concierges trying to get some details worked out. NOT too friendly. This is my 5th trip to Disney and it lacked in so many areas. The rooms are looking very dated, worn and dirty. It reminded me of being at Camp in the early 80's. You do not get ANY personal attention and the staff is focused on GROUP business not your small family of three.
for Everyoneby A verified travelerfrom miami, fl
Nice rooms, close to disney bus stop.Posted Jan 24, 2015
This is our third time staying at Port Orleans. Excellent staff, clean rooms and huge property. The grounds are very well kept. Will continue to stay here.
for Everyoneby A verified travelerfrom Toronto
Good family pool and lifeguards on dutyPosted Jan 24, 2015
The only complaint I have us that my room coffee pot was not working and it took 3 phone calls and 2 hrs to get a replacement. I wasnt impressed with that - I guess they had bigger more important things to look after! Otherwise the staff was always polite