Ratings based on 301 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Nr Hogwarts, England
Ideal for non-car travellersPosted Apr 19, 2015
Pros: The proximaty, the appearance and the friendly and helpful staff. The concierge level is a bonus
Cons: My only gripe is with the noise from the nearby service elevator -I am not sure how it can be improved upon except to ask for rooms that aren't nearby
Location: Prime location for non car travellers on a short visit -EPCOT and boardwalk within easy walking distance, transportation to other parks quick
I can't fault the hotel; everyone was so attentative and helpful at concierge, particularly Vilma at the desk and I apologise for not remembering her name but the lady who advised me about nut content and suggested I have a word with the chef. (This meant so much to me as my daughter has a severe nut allergy and the US is way behind GB in taking it seriously and flying is a nervous nightmare) I never had the time in the end as we were mostly out or we stuck to what we knew but I am still grateful to her for caring. This was always going to be a stressful holiday for me -my husband who always dealt with everything is ill and could not travel or deal with anything so I am indebted to genuine courteous and caring people from the moment we met and departed from the magical express. The magic band is a brilliant concept - having read bad reviews I was a bit apprehensive but now wish I had used it more. We did not dine at the hotel restaurants, lack of time, but I do believe the disney food and drinks are a tad overpriced. My only complaint was with Hurricane Hannas and an over zealous barman who refused to serve my 21 y/o daughter - I asked for a wine and cocktail but he asked for her id . she showed him her GB driving licence but he said he needed a passport - I said we are residents at the hotel and what if I wanted both drinks - he still refused - I couldn't be bothered to argue the point or go upstairs to get her passport so we didn't stay for more drinks -his loss.
for Everyoneby A verified traveler
Nice location in Disney WorldPosted Apr 10, 2015
Pros: The location
Cons: Better trained staff, the Disney way would be helpful. Get high quality coffee as the coffee now makes you feel you're staying at a super8 motel.
Location: Location is good, near Epcot and Hollywood studios.
Hotel had a pretty lobby, room smelled musty. The coffee was undrinkable, probably the worst coffee I have ever had in a hotel. I would expect excellent coffee, especially for the high price of the rooms. The check in process was a nightmare, followed by an incompetent person setting up our wristbands/park passes. Both people were incompetent.
for Familiesby A verified traveler
よかった！Posted Feb 6, 2015 on Hotels.com
ビーチクラブやボードウォーク、スワンドルフィンホテルが湖畔沿いにあり、景色がよく、とても優雅でリラックスした気分で滞在できます。 夜は部屋からエプコットの花火が見え、 毎日楽しめました。 次回も泊まりたいと思うホテルでした。難点はフードコートが隣のホテルまで行かなければなかったことです。
for Couplesby A verified traveler
Posted Jan 27, 2015 on Hotels.com
for Couplesby Kerryfrom Orlando
New Year's EvePosted Jan 10, 2015 on Hotels.com
Great location, clean, large hotel and great room service! Garden View placed us above the early morning towel delivery so we woke up earlier then we had planned but I would stay here again.
for Couplesby Bart
Posted Dec 13, 2014 on Hotels.com
for Familiesby A verified travelerfrom Charlottesville, VA
The Yacht Club - only place to stay!Posted Dec 11, 2014
Pros: Staff, food, service and atmosphere.
Cons: Food was great, but expensive.
Location: See above.
On the water made for a delightful, relaxing experience. The pool was wonderful. The grand kids loved the combo pool/sandy beach play area. And the best part, it is walking distance to Epcot, and the Boardwalk, and a long, but nice walk to Hollywood Studios - in addition to the boat & bus. It was quiet, lots of families with kids, and a walking beach on the Lake.
for Everyoneby A verified travelerfrom Saint Petersburg, FL
Excellent choice for Disney weekendPosted Dec 8, 2014
Pros: The overall decor and view from the room was very nice.
Location: Epcot is only a short boat ride away, and the walk around the lake is quiet and peaceful.
Accessibility to Epcot and the Boardwalk made this an excellent choice for a weekend getaway.
for Familiesby Dennisfrom Kennesaw, GA
Great Place to stayPosted Dec 1, 2014 on Hotels.com
Great location. Never have to get in the car!
for Everyoneby A verified traveler
Pool was great.Posted Nov 30, 2014
Cons: The hotel could use an upgrading.
Location: Location was great. Near Epcot, Hollywood studios, and other hotels.
Good experience. Would stay again. Near other sites.