Ratings based on 198 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Overnight Business travel

Posted Jun 16, 2015
Pros: Room was great, clean, comfy bed.
Cons: Front desk staff and customer service upon arrival.
Location: n/a
I always love staying at Doubletree, but the staff at this Orlando resort were terrible. When I arrived to check in, staff member did not look me in the eyes. Other desk clerk also just looking at computer, they were talking about a work situation amongst themselves. I did not receive the cookie upon check-in. All formalities were done, and it was only when I asked about the shuttle for the next day then she looked at me. Terrible customer service. Entire front desk staff could do with some refresher training, as this is not DT standards. I cannot remember the name of the person, and why bother. She can't greet me by name, I don't need to know hers. Sadly will not use this hotel again when passing through Orlando on my next trip.
3 out of 5
by A verified traveler from Fort Lauderdale, Fl

Not my top 5 stay

Posted May 26, 2015
I was expecting an awesome night's rest. Unfortunately, I expected more from a double tree. As I got ready to take a shower to go to sleep, I notice soup scum on the tiles of the bathroom and I questioned the rest of the cleanness of the bathroom. After that I went to close the curtains and I saw a nice view to the inside of the hotel, when I opened the window I immediately closed it because of the smell, it was a mixture of food smell and old carpet. Maybe they need to vent the whole lobby. Because I had to leave early I went straight to sleep. Kept waking up because of the noise inside the hotel that was coming through the window. Nice scene to the inside of the hotel but bad side effects, bad smells and noise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just over night. Great because needed early easy.

Posted May 10, 2015
Friendly stall. Good food. Only negative was breakfast too expensive. Quick shuttle to airport. Overall great. Defiantly reccomend to others and would stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from 日本 名古屋

空港に近くて便利

Posted May 5, 2015
Pros: 周りが静かでゆつたりできる。
Cons: シャワーが固定して有るので使いずらい
Location: ホテルの周りには飲食店などしか無く、車で10分~20分行くとアウトレット、スーパーがあります
空港に近いので当日飛行機が遅くそれでも送迎してもらえて嬉しかったです。フロントの人も親切でした。夜遅くまで少しさわがしかつた。
3 out of 5
by A verified traveler from Emmaus

Airport hotel

Posted May 4, 2015
Hotel is way over priced! Would stay closer to Disney for the same price and taxi to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport but very quiet.

Posted Mar 30, 2015
Arrived early and our rooms were not ready but we're able to leave our luggage and go to dinner. They made sure our rooms were side by side as requested.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2015 on Hotels
3 out of 5
by A verified traveler

The rooms were ok but the facility is very worn.

Posted Mar 24, 2015
Pros: Friendly staff & shuttle was helpful
Cons: Update
Location: No comment
OK stay but rooms are very worn and dated. Fine for business one night but not for meetings or family stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice & friendly staff. Near airport.

Posted Mar 23, 2015
Loved the welcome cookies! Food at restaurant was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
Staff went above and beyond to accommodate us with everything we needed. Our flights were cancelled and theyadr travelling with a toddler much easier!