Ratings based on 294 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Estero

Very good location in downtown Orlando

Posted Jul 14, 2014
Pros: Decoration, clean bedrooms, guys at parking very friendly.
Cons: Carpet in bedroom needs to be cleaned or renewed a.s.a.p.
Location: There are lots of restaurants in the area; lake Eola is a must to visit and easy access to I4
We loved the location, close to everything in downtown Orlando. , Lots of parking space and great atmosphere. Beautiful 12th floor view, comfortable and clean beds, spacious shower.
4 out of 5
Recommended
for Everyone
by A verified traveler

View/location

Posted Jul 14, 2014
Wonderful view of downtown Orlando and lakes from our room. Great location! Our experience was wonderful! You have to pay for parking but it was nice that you could come and go and weren't too far from anything. Food is expensive in hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2014
Great!!! Train is loud, thats right behind building
Comment from Hotel Management
Jul 8, 2014 by HotelMgmt, Hotel Management
It is wonderful to hear from a guest that their experience at the DoubleTree by Hilton Orlando Downtown was great. Thank you very much for taking the time to share your comments with us. We hope to have the opportunity to welcome you back again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from naples, fl

OK for the money.

Posted Jun 28, 2014
Pros: My review says it all.
Cons: My review says it all.
Location: Close to downtown, which is what we were after.
We just needed a place to sleep for the night. We found a nice price on Expedia, but $20 for valet and $17 for self is not much of a stretch so we used valet. Not helpful what so ever, 3 of them were just standing there and didn't even look at us. My husband had to ask about our luggage and they pointed to the cart, with no help. Checking staff, nice. Room, fine, no refrigerator. Room service rates were as though we were in a fine hotel in NY. Close to downtown. Trying to be a 5 star hotel with a 3 star attitude.
Comment from Hotel Management
Jul 8, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your feedback regarding your recent stay with us. We were happy to read that you found our front desk associates to be friendly and your accommodations satisfactory. We would however like to let you and everyone else know that refrigerators are available by request and we apologize if you were not aware of this. The next time you are visiting the downtown area we hope that you will allow us the privilege of welcoming you back to the DoubleTree by Hilton Orlando Downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Jun 23, 2014
Pros: Comfort of the bed and the cleanliness.
Cons: Wish it was closer to UCF!
My room was beautiful. The beds are extremely comfortable. Everything was spotless!
Comment from Hotel Management
Jul 1, 2014 by HotelMgmt, Hotel Management
We cannot thank you enough for your positive review. It was a pleasure to have you stay here with us at the DoubleTree by Hilton Orlando Downtown. We're so happy that you enjoyed the comfort of your bed as well as the cleanliness of your room. Please visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown Orlando

Posted Jun 9, 2014
Pros: The price was right for a nice hotel.
Cons: Parking was expensive
Location: The location was downtown. I would definitely suggest going to the park in the middle of downtown.
I enjoyed my stay. The rooms were nice and clean. I had a nice view of the pool from my window. The hotel staff was very nice and made you feel welcome
Comment from Hotel Management
Jun 17, 2014 by HotelMgmt, Hotel Management
Thank you for choosing the DoubleTree by Hilton Orlando Downtown and for sharing your comments regarding your stay. We are delighted that you found our hotel to be a good value and enjoyed our accommodations, staff and the view of the pool from your room. Please visit us again soon as it would be a pleasure to welcome you back.
4 out of 5
Recommended
for Everyone
by Abel

Nice hotel in the business center

Posted Jun 1, 2014
Pros: Proximity to downtown area.
Hotel was ideally located in the business district.
Comment from Hotel Management
Jun 9, 2014 by HotelMgmt, Hotel Management
Thank you for choosing the DoubleTree by Hilton Orlando Downtown. We are very happy that you found our hotel ideally located for your needs and hope that we can welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Weekend

Posted May 30, 2014
Close to nightlife, beautiful hotel, great staff Overdosed on the pool, my phone drowned lol, still a great experience
Comment from Hotel Management
Jun 3, 2014 by HotelMgmt, Hotel Management
Thank you for your wonderful review of the DoubleTree by Hilton Orlando Downtown. We are truly delighted to hear that you enjoyed an awesome weekend with us. Please visit us again soon.
5 out of 5
Recommended
for Everyone
by diana8810 from miami

Great hotel !

Posted May 26, 2014
Great hotel to stay in orlando. A little far from the disney parks but I loved it. Great valet staff and hotel staff. Nice view from the 8th floor . Very clean !!
Comment from Hotel Management
Jun 3, 2014 by HotelMgmt, Hotel Management
We are so glad that you enjoyed your stay at the DoubleTree by Hilton Orlando Downtown. It is always our desire to provide guests with great accommodations and service to ensure their time here is the best it can be. Thank you for your kind comments; we hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by posh from FL

Nice, clean, comfy hotel-- Parking way too much $$

Posted May 26, 2014
The hotel lobby, hotel room and bathroom were very nice and clean. That's a must for anywhere I stay. The hotel staff was nice and helpful. The only problem I have is the only option for parking was a connecting parking garage--- that although they said wasn't affiliated with the hotel, it clearly was, as they asked for my hotel room number when leaving the garage. This parking garage added an almost $20 extra per night to the room rate. This was a fee I was not aware of until after I booked and checked in to the hotel. It was then that I realized that parking was going to be almost $20 for an overnight visit (from about 4am-10am). That is ridiculous.
Comment from Hotel Management
Jun 3, 2014 by HotelMgmt, Hotel Management
Thank you for choosing the DoubleTree by Hilton Orlando Downtown and sharing your comments. We were very happy to read that you enjoyed the cleanliness and comfort of our hotel; however, it is regrettable that you were unaware of the fee for parking and we are truly sorry if you did not find it to be a value. The time you have taken to tell us about your stay is very much appreciated and we hope that one day you will allow us the pleasure of welcoming you back.