Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Room, Service, Overal

Posted Apr 14, 2014
Pros: The bed was very confortable and it had a nice size tv
Cons: All lamps should work properly. there should be a mini fridge and microwave so that guest can store food and heat any of there food they brought back.
Location: It is 5 minutes away from the Amway Center and the Church Street Ball room.
The hotel was ok but it was not what was expected. The lamp in the room was broken, the parking was not ok and it just was not what we expected out a downtown hotel. Its a good hotel that is convient to down town Orlando because your 5 minutes away from the Amway center but if you want a hotel that provides more hospitality this is not where it is at just being honest.
2 out of 5
by A verified traveler

eww

Posted Apr 2, 2014
Pros: easy to get to by car
Cons: cleaniness
spots on the floor - trash on the floor, room was not clean
Comment from
Jan 7, 2014
Thank you for your review and feedback. We were disappointed to read your comments regarding the condition of your room. Our hotel maintains a stringent cleanliness policy with regular inspections of our guestrooms and should there be a deviation from our standards we hope that our guests would notify us immediately. Thank you to alerting us to your concerns and please accept our apologies. We hope to one day welcome you back for a stay that exceeds your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Mar 26, 2014
Great hotel very clean and nice!! Overall great expierience!
Comment from
Jan 1, 2014
We’re happy to hear that your overall experience at the DoubleTree by Hilton Orlando Downtown was a great one. Thank you for sharing your kind review. It was a pleasure to have you stay with us and hope that we can welcome you back soon.
3 out of 5
Recommended
for Everyone
by Steve from Atco, NJ

Not Too Bad for Downtown !

Posted Mar 24, 2014
Once you get past the dated corridor carpeting and need to rehab room doors it wasn't that bad. Rooms were clean and the staff was very helpful. Pool was very refreshing and clean, We also enjoyed drinks and wings at the bar. Keep in mind the Train if you are a light sleeper.
Comment from
Jan 1, 2014
Thank you for sharing your impressions with us. It was great to read your review and learn of your appreciation for our staff, our sparkling pool and your guest room. We hope to see you again soon to the DoubleTree by Hilton Orlando Downtown.
5 out of 5
Recommended
for Everyone
by Jackie from Tampa

Comfortable and clean

Posted Mar 24, 2014
We only stayed 1 night, but it was easy and the staff was very friendly
Comment from
Jan 1, 2014
It's wonderful that you have described your stay with us as comfortable and clean. Thank you for sharing your comments about the DoubleTree by Hilton Orlando Downtown and your praise for our staff. We hope that the next time you are in the area you will allow us the pleasure of welcoming you back.
5 out of 5
Recommended
for Everyone
by Chelsea from Valdosta

Walking distance to downtown Orlando.

Posted Mar 24, 2014
Great visit! Clean and comfy rooms! Great location 15minutes to International Blvd and Theme parks. Few blocks away from Restaurants, clubs and bars
Comment from
Jan 1, 2014
The DoubleTree by Hilton Orlando Downtown is just a short distance from the exciting Orlando area attractions. We are thrilled that our location and accommodations were enjoyed during your stay. Please come back and see us again soon.
4 out of 5
Recommended
for Everyone
by Torby from Norway

Nice and fair price close to downtown.

Posted Mar 19, 2014
Nice hotell with good staff. We had ice close to our room and glasses so we got a few drinks before we head out too town.
Comment from
Jan 26, 2014
Thank you for choosing the DoubleTree by Hilton Orlando Downtown. We are always happy to hear from our guests and learn that their stay with us was enjoyable. The next time you are visiting the area we hope that you will allow us the pleasure of welcoming you back.
4 out of 5
Recommended
for Everyone
by Shirl from Rotonda West, Fl

Name of Hotel not visible at night.

Posted Mar 18, 2014
Pros: Clean
Cons: Have a lighted sign on hotel to find at night.
Rooms nice, breakfast not included, no refrigerator in rooms, served our 4 day stay just fine.
Comment from
Jan 26, 2014
Comments and suggestions from our guests are always welcomed. Thank you very much for choosing the DoubleTree by Hilton Orlando Downtown. We're glad that your four day stay with us was enjoyable and hope that we will have the pleasure of welcoming you back in the future. Thank you.
3 out of 5
by A verified traveler

Sagging Beds

Posted Mar 18, 2014
Pros: The lobby was lovely and there is a cafe on the first floor.
The hotel was lovely and the staff very friendly. However, the beds were very old and saggy. I had difficulty sleeping and would not stay again because the mattress was misshapen from over use. The sheets were also itchy.
Comment from
Jan 26, 2014
We were delighted to hear that our staff made such a positive impact during your visit; however we were sorry to learn that you had difficulties sleeping. Guest feedback is always valued highly at our hotel as it provides us with insight into areas we can make improvements and create better experiences for our future guests. Thank you very much for taking the time to post your review; one day we hope we can welcome you back for an exceptional stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a downtown stay

Posted Mar 18, 2014
We booked the hotel sight unseen. We had tickets to a concert at the Arena and were not sure how to get there but,all was fine...they had a free shuttle and we caught aopen air taxi back late that night after celebrating St. Paddy's on the town. Bed slept great! Breakfast was a needed thing the next day.
Comment from
Jan 26, 2014
Our guest's experience is always important to us and we are thrilled to learn you enjoyed your stay at the DoubleTree by Hilton Orlando Downtown. Our hotel, as you mentioned, provides guests with complimentary shuttle service to cultural venues within a 3-mile radius of our hotel, including the Amway Arena. We're so glad you had a great night's sleep after celebrating Saint Patrick's Day and hope that you will visit us again soon.