Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Apr 17, 2015
Pros: clean, great staff
Cons: the location is the only negative. far away from where you need to be.
Location: not much to do
Nice Hotel, not a great location, but i was impressed.
Comment from Hotel Management
Apr 20, 2015 by HotelMgmt, Hotel Management
It’s lovely to hear that our staff had such a positive impact on your experience at the DoubleTree by Hilton Orlando Downtown! Although we are located in Downtown Orlando, there are plenty of things to do nearby, such as attending a performance at the Amway Center or Mad Cow Theatre, or exploring the nightlife scene. If you’re ever unsure of what to do nearby, our staff is always happy to share suggestions during your stay. We’re thankful for your kind words and welcome you to return in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

orlando stay

Posted Apr 16, 2015
Pros: the location and shuttle services
Cons: towels availible at pool area
Location: downtown access w bars and restruants
great place if interested in downtown access and short drive to parks
Comment from Hotel Management
Apr 20, 2015 by HotelMgmt, Hotel Management
Thank you for letting us know about your stay at the DoubleTree by Hilton Orlando Downtown! We’re pleased to discover that our Downtown location was convenient for your stay. Please come back and see us again the next time you visit Downtown Orlando.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edison NJ

Very nice hotel. friendly staff and front desk.

Posted Apr 13, 2015
Very comfortable room, nice beds. I tool the included breakfast package and it was worth it. The parking manager (Jeff) is going out of his way to get my van (which I had to leave in their parking lot) picked up by the movers. I'd go back to a DoubleTree and especially this one in a heartbeat.
Comment from Hotel Management
Apr 20, 2015 by HotelMgmt, Hotel Management
It’s wonderful to learn that everything about your stay was exceptional! Our Sweet Dreams Beds are always a favorite among our guests, and we’re thrilled that you got plenty of rest during your trip. Your insight on the DoubleTree by Hilton Orlando Downtown is truly appreciated and we would love to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Great place. Close to highway

Posted Apr 12, 2015
The dining room staff was excellent. They prepared breakfast as per my requirements.
Comment from Hotel Management
Apr 20, 2015 by HotelMgmt, Hotel Management
At the DoubleTree by Hilton Orlando Downtown, we’re always happy to accommodate dietary requests in our eateries. It’s great that you enjoyed dining with us during your stay and we hope that we will have another opportunity to serve you soon. Thank you for commenting on your experience.
2 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel, if the ac works.

Posted Apr 12, 2015
Very nice and clean hotel but the ac in our room didn't work when we arrived. After 24 hours of no ac we finally got the staff to agree to move our room assignment. After that, everything was great.
Comment from Hotel Management
Apr 20, 2015 by HotelMgmt, Hotel Management
Your review of the DoubleTree by Hilton Orlando Downtown is truly appreciated. We’re pleased to discover that you found our facility to be spotless and satisfying on your stay. Although we regret that you experienced an issue with the air conditioning in your guest room, we’re happy to hear that we were able to make things right. It would be wonderful to have you back in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Amelia Island, FL

Posted Apr 12, 2015
Amazing Experience.... Went to Orlando to celebrate my 30th Birthday... Upon checking in they noticed it was my Birthday and sung Happy Birthday to me.... An Absolutely amazing experience
Comment from Hotel Management
Apr 20, 2015 by HotelMgmt, Hotel Management
Being a part of your birthday festivities was truly an honor! At the DoubleTree by Hilton Orlando Downtown, we strive to provide our guests with a personalized experience and we’re glad that we could help make your birthday special. Your review is greatly appreciated and we hope to be a part of your plans next year.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Posted Apr 6, 2015
Just a quick overnight stay. Staff was friendly and attentive. Hotel and room clean and comfortable. Would definitely recommend to others.
Comment from Hotel Management
Apr 13, 2015 by HotelMgmt, Hotel Management
Whether you are with us for an overnight stay or a lengthy vacation, our goal is to impress our guests with exceptional accommodations and hospitality to match. We couldn’t be happier that this was the case for you and hope to see you again soon. Thank you for your review and recommendation of the DoubleTree by Hilton Orlando Downtown.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boynton beach, FL

Posted Apr 6, 2015
We stayed there for one night. The hotel location is good. The $17 parking fee was a shock! Also, there was no refrigerator in the room. Except for those, everything was OK.
Comment from Hotel Management
Apr 13, 2015 by HotelMgmt, Hotel Management
It is great to read that your overnight stay at the DoubleTree by Hilton Orlando Downtown was a positive experience overall and that you enjoyed our location. We are so sorry if any details regarding parking were a surprise to you and would like to let you know that refrigerators are available upon request. We are grateful for your feedback and look forward to welcoming you back soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Hotel close to downtown.

Posted Apr 3, 2015
The hotel is close to downtown area and the room is clean and comfortable. Food in the restaurant of the hotel is not very good.
Comment from Hotel Management
Apr 6, 2015 by HotelMgmt, Hotel Management
Thank you for sharing about your time at our downtown Orlando property. While we are glad that our location and well-appointed accommodations made for a comfortable stay, we regret if your dining experience was not to your liking. Our hotel is situated near a number of Orlando eateries and our complimentary shuttle, which services a three-mile radius, would be a convenient way to enjoy the city’s food scene. We hope you’ll return for another stay the next time you’re in the area.
1 out of 5
by A verified travelerfrom Florida

Disgusting Roach Hotel - Not a 4-Star!

Posted Mar 30, 2015
Cons: More attentive staff. Proper upkeep of rooms.
During check-in, the staff warming greeted us for our weekend stay. We then made our way up to the hotel room to make ourselves comfortable. Upon entering the room, we noticed that the floors seemed a bit dirty, and looked as though they had not been vacuumed in some time. Much the same with the countertops and surfaces throughout the room; they were very dirty as well as quite dusty. After about an hour in the room, I took a shower and was unpleasantly surprised to find a roach crawling up the wall of the shower. After killing him, I looked around the room to find another, already dead roach, on its back behind the room door. This certainly confirmed that the upkeep of this room, or hotel for that matter is poor. We took photos of both roaches and brought it to the attention of the staff and they neglected to comp us the room at all. They simply moved us to the other side of the hotel, to a much smaller room, where we still paid the same price in the end for the entirety of the stay.