Ratings based on 610 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Mar 14, 2015
Clean, good location, nice facilities nothing fancy.
for Everyoneby A verified travelerfrom Toronto, ON
Great LocationPosted Mar 11, 2015
Pros: Overall, while the hotel is definitely a bit dated, my experience was pleasant. The staff were lovely, and I enjoyed my 5-night stay.
Cons: Definitely the dining experience. Needs to have more staff support. As well, a shuttle to Universal Studios would have been convenient.
Location: Disney and other theme parks are accessible.
Pros - Location is 10 minutes walk from Downtown Disney, which was perfect if you didn't want to wait for the shuttle - Complimentary Disney Park Shuttles (4 theme parks and 2 water parks) - Less than 15 minutes drive from Universal Studios - Suites are spacious and renovated - A few young families, but definitely quieter than other hotels we checked out Cons - My first night the turn-down service was not done. I reported this to manager on duty, who apologized and ensured it would not be a repeat offence. - While the breakfast buffet was satisfactory (standard selection) they are definitely understaffed during peak times. Tables were not cleared fast enough to seat new guests. Cutlery would run out. The "take-out" system is great for coffee and juice, but don't offer something you can't maintain.
for Everyoneby A verified travelerfrom Ewa Beach, Hi
Great StayPosted Feb 24, 2015
Stayed there while visiting Disney World and Universal. Well priced and very accommodating hotel. One great amenity is that they provide free shuttle to all the Disney parks, as well as to Downtown Disney. On site restaurant was very reasonable and the good was very good. Front desk was very helpful and the welcoming cookie was delicious. Only reason for 4 star instead 5 star was that for some reason while you get HBO on the TV you could not get any of the major networks.
for Everyoneby A verified travelerfrom Louisville, KY
Good vacation in orlandoPosted Feb 19, 2015
Location: Close to Downtown Disney, we walked to it daily
From the gentlemen who checked us in ,to the bellman who collected our luggage,such courteous people. And it did not stop there. I usually do not order in room service, but the first meal I ordered was really good, and brought up in a timely fashion. After spending all day in Disney World after getting off of the bus, we headed straight to the cafe and ordered room service again, Those ladies were so nice, they took care of everything. Our room was always clean after our return each evening.. yes I got spoiled,,, but isn't that the way it should be when you are on vacation?
for Everyoneby A verified travelerfrom Miami
Overall Great Experience.Posted Jan 23, 2015
My and my bf stayed here for two nights so we can go to Disney world. I have stayed at a double tree before, but not this location. We arrived around 1 am, and when to check in at front desk was very welcoming (got 2 yummy warm cookies for free!) Our room was very nice, and clean. Loved that there were kind of two rooms in one; great amount of space (especially since it was two of us). Right next to downtown disney and across from many restaurants (Friday;s, BJ's, Uno, Chevys, and way more!) about 12 minutes away from the actual parks which was great, the hotel also provided free shuttles to the parks. Breakfast was great (we didn't have vouchers so we payed $18 a person, only down side lol) they have a great little market place with lots of snack choices, and anything you might have forgot to bring like tooth paste and stuff). Me and my bf love this hotel will def. stay in the future!
for Personal Eventby A verified traveler
great hotel!Posted Jan 14, 2015 on Hotels.com
great hotel! Big rooms! Friendly staff!
for Everyoneby A verified travelerfrom Leicestershire
Great location & helpful staff.Posted Jan 11, 2015
Check in was quick & easy; Suite had large bedroom with en-suite & good storage space & dressing area. A heavy frosted glass door separated the living area which had small kitchen, microwave & fridge + double bed-settee & more storage. TV in both rooms, so perfect for us - a family of 3 with daughter who appreciated her own space. Great location to walk to Downtown Disney or take the regular free shuttle buses to all the parks. 15 minute walk to large supermarket & choice of restaurants. Would definitely stay here again. No negatives at all.
for Familiesby A verified traveler
so soPosted Jan 5, 2015 on Hotels.com
the guy in the front desk should be fired! kept asking me the same question over and over when I checked in with my family! The bus shuttle to disneyworld is great though!
for Familiesby Rogeriofrom SP - Brasil
ótima localizaçãoPosted Jan 4, 2015 on Hotels.com
A localização de hotel é a melhor que já fiquei em Orlando, principalmente nos períodos mais cheios da região. Gostei muito do serviço de ônibus para os Parques Disney e Downtown Disney. Foi uma ótima ideia ir de ônibus para jantar em Downtown Disney e poder tomar cerveja sem preocupação com dirigir. O Hotel é um hotel antigo mais muito conservado. Eu paguei o café da manhã no momento da reserva, mas não vi grande vantagem. O quarto tem frigobar, cafeteira, mesa com 3 cadeiras, microondas e pia, que dá para fazer um café legal no quarto.
for Couplesby Educator Clasfrom Enköping
Schyst utskikt och läge vid strand.Posted Jan 3, 2015 on Hotels.com
Vi stannade 3 nätter på detta hotell. Det var mycket fräscht med fantastiskt läge precis vid stranden. Vi hade ett "megafönster 120x200cm som var mot hav och strand och gav en vacker utsikt. Rummet var bra och städning OK, poolområdet var något trångt men ändå fräscht. Det var mycket trafik på väg som var utanför hotellet men det störde inte. Service och bemötande var mycket gott! Kan varmt rekommenderas :0)