Ratings based on 1,221 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

A Motel, Not Hotel, For Quick Rest

Posted Jul 27, 2014
Late check in went smooth. Room could be cleaner; bathroom didn't smell bleachy or clean at all and long mirror was streaky. Corner of floors all dusty. Beds were super comfy & clean. All rooms are outside room like a motel. Breakfast was delicious & diverse, but employee turned lights out & took coffee pots right at 9:30am! :(
Comment from Hotel Management
Jul 29, 2014 by mirna, Hotel Management
Dear Tracy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 26, 2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by A verified traveler

Got better than what I paid for...

Posted Jul 24, 2014 on Hotels.com
I was surprisingly pleased with the cleanliness of this establishment.
Comment from Hotel Management
Sep 27, 2014 by mirna, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Mirna
3 out of 5
by A verified traveler from ks

Just a place the crash

Posted Jul 21, 2014
Boring place breakfast is a joke! Lady very cranky and options are toast/cold ceral
Comment from Hotel Management
Jul 23, 2014 by mirna, Hotel Management
Dear Beach Bum, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
3 out of 5
Recommended
for Personal Event
by Tee from Atlanta

It was ok.

Posted Jul 17, 2014 on Hotels.com
Hotel ok, but rooms old and need some upgrading.
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rici

Nice hotel close to the airport

Posted Jul 14, 2014
Good for one night,near to the airport
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear Jose, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mirna
3 out of 5
Recommended
for Getaway With Friends
by Aye from Orlando

Bad Customer Service

Posted Jul 14, 2014 on Hotels.com
I Got Robbed While I Was There And They Didn't Want To Help At All.
4 out of 5
Recommended
for Everyone
by A verified traveler

One night, definitely worth the price

Posted Jul 14, 2014
Pros: Location, pond, airport to shuttle was free.
My husband and I spent less than 24 hours at the Lodge in order to catch our flight early in the morning. Staff was pleasant. There was a great pond and landscaping. It was an unexpected piece of beauty. Although not in the best neighborhood, I was able to walk to get breakfast and the shuttle driver was nice.
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Mirna
1 out of 5
by A verified traveler

Terrible-Terrible

Posted Jul 13, 2014
I reserved and paid for the room thru Expedia. I specified late check in!!! When I checked in, they fave my room away, I ended up with a room with 2 beds ... I was told that the hotel was full, but the parking lot was half empty!!!! The ice machine was broke and rusted!!! How can that be in FLORIDA? WORSE EXPERIENCE EVER!!! Will never book thru expedia again, If I had reserved the room myself, I would have walk away!!!
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear frequent traveler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
5 out of 5
Recommended
for Shopping
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2014 on Hotels.com