Ratings based on 1,179 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from CT

Average, nice for short time, good breakfast

Posted Aug 13, 2014
Pros: I like that I did not have to go out for breakfast
Cons: Taking me to show where room is located
Location: That is the worst part, you have to drive at least 10 mins. To the nearest theme park.
For the price it was good. The bathroom was clean but the towels are worn.
Comment from Hotel Management
Aug 16, 2014 by mirna, Hotel Management
Dear bee, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mirna
3 out of 5
Recommended
for Everyone
by A verified traveler from CT

Hotel is good, staff not so much

Posted Aug 11, 2014
The hotel concierge was very rude and wearing a filthy (literally brown stains all over) shirt. The room was clean enough and comfortable.
Comment from Hotel Management
Aug 16, 2014 by mirna, Hotel Management
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
2 out of 5
by A verified traveler from Savannah, GA

Housekeeping

Posted Aug 8, 2014
Pros: Price
Cons: A do not disturb sign would be nice!!
This hotel was in an okay part of town, but right next to the train tracks. But it wasn't the train that kept us awake. We checked in LATE, and got in bed exhausted at 2:30 am. At 3:00 am, we were woken by a guest's car alarm going off right outside our room for about 10 solid minutes. Back to sleep for a little while. At 8:30, housekeeping starts knocking on the door. "Housekeeping. Housekeeping. Housekeeping." I finally slid out of bed after a solid 2 minutes of this to crack the door and ask her to come back later. "Are you checking out today?" YES! At 11:00!!! The sheets were scratchy, but the water was hot.
1 out of 5
by A verified traveler

Terrible!

Posted Aug 4, 2014
Pros: Nothing
Cons: Everything
I have never experienced a stay like this one. I didn't have high expectations, however, what I got was absolutely terrible. The room was dirty and outdated. There was a one inch opening between the door and the floor. The carpets were stained. The towels were worn. I refused to take off my shoes and slept on top of the sheets. The only good point was when it was time to check out the next morning.
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

A Motel, Not Hotel, For Quick Rest

Posted Jul 27, 2014
Late check in went smooth. Room could be cleaner; bathroom didn't smell bleachy or clean at all and long mirror was streaky. Corner of floors all dusty. Beds were super comfy & clean. All rooms are outside room like a motel. Breakfast was delicious & diverse, but employee turned lights out & took coffee pots right at 9:30am! :(
Comment from Hotel Management
Jul 29, 2014 by mirna, Hotel Management
Dear Tracy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
3 out of 5
by A verified traveler from ks

Just a place the crash

Posted Jul 21, 2014
Boring place breakfast is a joke! Lady very cranky and options are toast/cold ceral
Comment from Hotel Management
Jul 23, 2014 by mirna, Hotel Management
Dear Beach Bum, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rici

Nice hotel close to the airport

Posted Jul 14, 2014
Good for one night,near to the airport
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear Jose, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mirna
4 out of 5
Recommended
for Everyone
by A verified traveler

One night, definitely worth the price

Posted Jul 14, 2014
Pros: Location, pond, airport to shuttle was free.
My husband and I spent less than 24 hours at the Lodge in order to catch our flight early in the morning. Staff was pleasant. There was a great pond and landscaping. It was an unexpected piece of beauty. Although not in the best neighborhood, I was able to walk to get breakfast and the shuttle driver was nice.
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Mirna
1 out of 5
by A verified traveler

Terrible-Terrible

Posted Jul 13, 2014
I reserved and paid for the room thru Expedia. I specified late check in!!! When I checked in, they fave my room away, I ended up with a room with 2 beds ... I was told that the hotel was full, but the parking lot was half empty!!!! The ice machine was broke and rusted!!! How can that be in FLORIDA? WORSE EXPERIENCE EVER!!! Will never book thru expedia again, If I had reserved the room myself, I would have walk away!!!
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
Comment from Hotel Management
Jul 16, 2014 by mirna, Hotel Management
Dear frequent traveler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mirna
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Good quality motel close to facilities

Posted Jul 8, 2014
Pros: Location, ease of parking and a good basic breakfast included in the price.
Location: Florida Mall is just up the road.
I have stayed at this motel now about four times. I travel a lot in Australia and relative values of this motel compared to motels in Australia, this one is great. The rooms are spacious and the beds are good.
Comment from Hotel Management
Jul 9, 2014 by mirna, Hotel Management
Dear Peter, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Mirna