Ratings based on 1,391 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2014
The staff was not the most courteous, but he was manageable. The rooms were okay for my short stay.
Comment from Hotel Management
Dec 16, 2014 by mirna, Hotel Management
Dear Glen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, MIRNA D
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Adequate hotel

Posted Nov 23, 2014
Pros: Location and price
Cons: Front desk service. Clean up the laundry room.
Location: Florida mall. Orlando airport. Local bus service and can get an all day pass on Lynx to get around.
Reasonably cheap & mostly clean but old. Front desk worker kept making careless errors ( booking wrong time for airport shuttle etc.). Breakfast was ok.
Comment from Hotel Management
Nov 26, 2014 by mirna, Hotel Management
Dear Janie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, mirna d
3 out of 5
Recommended
for Everyone
by A verified traveler

OK budget choice

Posted Nov 21, 2014
Pros: 24 hour free shuttle, large room, nearby fast food, across from Florida Mall.
Location: Florida Mall. Take public bus.
Budget hotel with 24 hour airport shuttle on the main road with nearby fast food and mall.
Comment from Hotel Management
Nov 26, 2014 by mirna, Hotel Management
Dear Riley, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, mirna d
1 out of 5
by A verified travelerfrom Washington

horrible odor in room. Cigarette butt in shower.

Posted Nov 13, 2014
While I showered my three year old daughter a cigarette butt appear from the drain and scared my baby. She didn't want to shower.
Comment from Hotel Management
Nov 26, 2014 by mirna, Hotel Management
Dear Martinez, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, mirna d
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for a one or two night stay

Posted Nov 10, 2014
Breakfast was better than expected poor layout of toilet area
Comment from Hotel Management
Nov 25, 2014 by mirna, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, mirna d
2 out of 5
by A verified traveler

Posted Oct 28, 2014
It was exactly what i paid for (cheap)..................…..................................,,,,,
Comment from Hotel Management
Nov 1, 2014 by mirna, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, mirna
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Just what I expected ...

Posted Oct 27, 2014
Pros: breakfast, mattress, pillows..
Cons: coffee maker was damaged, the kind of attention of the staff (more quality focus on their clients), the vending machines only received $1 bill and coi
Location: , it is very near from the main attractions at Orlando, I loved that!..
compare to others hotels of his class (3 stars) is one of the best in his kind. I only stayed for one night, and I had only one bad issue with the hotel staff (the guy who answer the phone at night was very rude when I ask him a question), but otherwise the whole experience was good!... Me and my family loved the breakfast!.. everything was clean, and food of the best kind!.. the room was a little bit tight, but in Orlando after walking all day at the parks, all that you need is a clean bathroom and a clean and comfortable bed and that's what we got at the hotel!.. I recomend you this hotel if you are a simple person that has simple expectations and low budget.. :)
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Close to Universal Studios

Posted Oct 27, 2014
We just needed a place to spend the night. It's about a 15min drive to Universal Studios - not bad at all for the price! The staff was excellent. The room was in good condition besides some discomforts like needs paint, smelled like smoke, and sheets were stained. It has a pool and free breakfast that we didn't get too. I would recommend this place if you just need a place to spend the night in between going to the parks.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Free on time shuttle to airport. Easy walk to mall

Posted Oct 13, 2014
Ok 1 night stay, nice staff. Would do 1 night stay again just for free shuttle and easy shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Port St Lucie, FL

Great room

Posted Sep 28, 2014
Great cheap room for a one night stay. The room was clean & the staff friendly. Great location for the Orlando area.
Comment from Hotel Management
Oct 4, 2014 by mirna, Hotel Management
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, mirna