Ratings based on 661 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Dover, DE

Great Value

Posted Mar 23, 2015
Pros: Location....large suite...
Cons: Better regulation of Air Conditioning in Suite....timely replenishment of towles near the outdoor pool...
Location: Great location...great resturants...great recreation venues (Dave & Busters, helicopter rides, giant ferris wheel, senior frogs resturant/nite club)
Nice accommodations...great location....indoor and outdoor pool...great breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lubbock, Tx

Great hotel ,great location , lots to do and see

Posted Mar 21, 2015
The hotel was really nice, staff was great . Had a great vacation . Can't wait to come back .
2 out of 5
by A verified travelerfrom Thousand Oaks, California

an unusually disorganized Embassy Suites

Posted Mar 13, 2015
Pros: The inner patios were pretty (but very crowded at times). the staff were courteous.
Cons: The food. The organization (this is a big hotel in a tourist mecca....they should be prepared for their surges in services and weekend traffic.)
Location: There are lots of good restaurants and of course, Orlando theme parks and shopping relatively nearby.
On business travel, my colleague and I arrived on Saturday. The quality of the breakfast was very poor (unusual for an Embassy Suites) and that first breakfast (Sunday) there were hour waits for fresh-made eggs, watery sausage, no clean trays, no spoons and forks (the kitchen staff found me a plastic spoon kit) and watery coffee. During the less rushed week, the food got better but never good. Oatmeal was reliable. The wait for the valet was okay after the weekend. It took several tries to get a broken clock fixed in our room. The beds were very comfortable and clean but the suite felt and smelled worn. The water power in the showers was variable and took awhile to warm up. The concierges were friendly but not reliable on the information (at one point we were directed to a closed Kinko for printing services. Another one did well in suggesting a botanical garden.) The inner patios were pretty and well-cared for. So overall a very mixed bag of unusual poor areas for an embassy and good features.
3 out of 5
by A verified traveler

Posted Mar 11, 2015
Disappointed with the hotel. Expected more from Embassy Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Very friendly staff, free parking, breakfast included. We are happy that we can get Disney tickets there.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Great Stay for the price, loved the indoor pool ,

Posted Jan 25, 2015
Great hotel for the prices, The Indoor pool was a sale for me It's clean staff is very professional My only downside was the beds were to small n uncomfortable The bathroom was not deserved of the hotel the room it's big but they did not used the space , the double beds are Not good, I will recommend it
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Marietta, GA

Close to attractions

Posted Jan 20, 2015
It is definitely an older hotel that probably needs some refurbishing. But we had a great stay and the staff was good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Nice hotel, close to a lot of activities

Posted Jan 17, 2015
Love the fact that we were able to walk everywhere that we wanted to go. Dave & Buster's, miniature golf, restaurants & so on.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Daytona Beach, FL

Location is fantastic. Love the décor!

Posted Jan 13, 2015
Pros: The location, the décor, the staff and the amenities.
Cons: Needs new carpet and a little paint, but it's clean and taken care of.
Location: Has many restaurants nearby as well as shops and entertainment. Never a dull moment.
Went with a group of friends. Everything was wonderful from the check in, to the free happy hour, to the entertainment within walking distance. Breakfast was another thing to look forward to. Loved everything!
4 out of 5
Recommended
for Couples
by Juanitafrom Tampa

Great

Posted Dec 22, 2014 on Hotels.com
A wonderful stay.