Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom jacksonville

Good location

Posted May 23, 2015
Could you a little freshening up. Hole in the carpet of the room...the a/c worked but not as cold as some may want it to be. Bathroom door could be replaced. But mostly cosmetic...room was clean, breakfast good, great location.
5 out of 5
for Everyone
by A verified travelerfrom Bolton

Great location met our needs perfecly

Posted May 17, 2015
Excellent staff friendly and nothing too much trouble spacious and comfortable rooms walking distance to pointe orlando lots of local bars and restaurants and close to major attractions
4 out of 5
for Everyone
by A verified traveler

Posted May 13, 2015
Enjoyable Friendly staff Great location Nice amenities
4 out of 5
for Everyone
by A verified travelerfrom Florida

Posted Apr 24, 2015
Staff was very friendly and helpful. Only thing I saw wrong with the entire hotel was that the bathtub was a little dated. The room itself was very nice and comfortable. Very convenient location.
4 out of 5
for Everyone
by A verified travelerfrom Minnesota

Needs update!

Posted Apr 16, 2015
Pros: The staff.
Cons: Update the hotel and change up your breakfast every couple of days. The yogurt was the only thing that changed on the 6th day of our stay.
The hotel is in desperate need of updating! We stayed on the 6th floor and I'm pretty sure the hotel has original windows. The room had a really great surface clean but the walls were very dirty as was the furniture (had stains and tears) etc. The pool is also TINY!!!! The hotel staff was FANTASTIC!! Overall a great stay but definitely needs updating and a good deep clean! P.S. The free breakfast buffet got old on the third day of the same things.
1 out of 5
by A verified travelerfrom Long Island

Run down and dirty

Posted Apr 7, 2015
The hotel needs an update. Furniture and carpets are all worn out. A chair in our room had a huge stain and 1 blanket was obviously not laundered as it also had a fresh stain on it. It took a few hours to get a new blanket. The security guard doubled as the house keeping representative.
3 out of 5
for Families
by A verified traveler

3/30/14-4/3/14 Stay

Posted Apr 6, 2015
Pros: Location, Layout/floor plan, hotel staff friendly and courteous, and well kept pools. My husband and son loved the complimentary breakfast.
Cons: The complimentary shuttle service was late, overcrowded and uncomfortable. The outdoor pools was too cold. The room bed a bit hard no lights.
Location: Right off of International Drive loop and many restaurants, Pirates Cove mini - golf, Ripley's Believe It or Not and close to I-4 and Disney and other
Stayed at the Embassy Suites during this time period. Great weather and location within close proximity to many amenities and destinations (mini golf, attractions, food, shopping).
2 out of 5
by A verified traveler

Posted Apr 2, 2015
The door lock was not working and the front desk staff was not helping at all. Next day morning staff helped me to transfer to new room, where there was no such a problem.
4 out of 5
for Business Travelers
by A verified traveler

Business Trip

Posted Mar 27, 2015
Pros: The atrium and the free breakfast. The room was very clean.
Cons: Hallway carpeting and dishes in the hallway were not pleasing to look at.
Location: Business Trip
Very Nice Stay. I liked the hotel setting and the free also. breakfast was very convenient. My room was nice
3 out of 5
for Everyone
by A verified travelerfrom Dover, DE

Great Value

Posted Mar 23, 2015
Pros: Location....large suite...
Cons: Better regulation of Air Conditioning in Suite....timely replenishment of towles near the outdoor pool...
Location: Great location...great resturants...great recreation venues (Dave & Busters, helicopter rides, giant ferris wheel, senior frogs resturant/nite club)
Nice accommodations...great location....indoor and outdoor pool...great breakfast.