Ratings based on 355 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario, Canada

Highly Recommendable!

Posted Jul 19, 2014
Pros: Cleanliness, the lobby, the free breakfast buffet as well as the free cocktails in the afternoon and its proximity to many establishments.
Cons: They forget to refill the bathroom tissues a couple of times but that is not a big deal because I called front desk and I get the refills right away.
Location: Close to everything including restaurants and fast food. Walking distance are Taco Bell, Burger King, Bob Evans, Pizza Hut, souvenir shops.
I'll recommend the Embassy Suites & Hotel at Lake Buena Vista South to anyone. The lobby, the elevators, the dining areas, the guest rooms, etc. are well-maintained (hope they keep them that way) and clean. The hotel staff are very courteous and very prompt in responding to your requests, concerns and questions. A couple of times the fridge inside our guest room was not working properly. I called the front desk and in a few minutes (less than 5 minutes), a service staff was there to fix the issue. One thing I found as a bonus for guests that stay in this hotel (and hopefully they could sustain and keep it) is the free breakfast buffet where you can have a hot breakfast in the morning (have an omellette of your choice) and you can even bring the food up to your guest room. No wonder I rated this hotel as Excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Posted Jul 14, 2014
Very clean, perfect location that is a straight shot from Disney but also has a bit of privacy. Great breakfast with tons of variety. Little gift shop downstairs for your last minute needs. Beautiful lounge. Very nice Crabtree & Evelyn toiletries. My only thing I would change is to have free wifi and also add Disney Channel to their cable choices. The only kid's stations were Nick & Cartoon Network, which both become adult shows after dark. So we would come back from the parks late to eat dinner and there was nothing appropriate for children, so we would turn the tv off.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Excellent. Clean and great cleaning staff

Posted Jul 13, 2014
We enjoyed our stay and will be staying agdun. We would recommend this hotel to our friends that will be traveling to Florida.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
The best Embassy Suites hotel I've seen yet. Ive stayed at 4 different ones.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, the room was great

Posted Jul 6, 2014
The staff was friendly, but one day one of front desk ladies did pay attention to what I asked her. "I need to go to universal studios how do I her there" she told me options she told me that I could go to Epcot and from there get into a free trolley, universal is not part of Disney ended up spending close to 100 dollars on transportation due to her mistake very disappointing
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Excellent Stay

Posted Jun 28, 2014
Pros: New, clean, cooks, restaurant was also good. Managers reception was good when we could make it. Two queen beds and two TV's nice suites. Pool OK size.
Cons: Service in restaurant was slow. Everything else fine.
Location: Close to everything we needed and parks including trips to all Disney Parks and Universal Studios.
Nice newer Hotel. Stayed 8-days June 7-15. Best Breakfast bar of all E-Suites we have stayed at. Staff did an excellent job also. 20-minutes from all parks and 5-minutes from off Disney restaurants. Close to grocery stores, Walmart, Sam's, etc. About an hour from Daytona Beach and Coco Beach. Borrowed towels from Hotel. Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 24, 2014
Hotel is perfect distance between Disney Parks and Universal parks. Staff, room, food were all great. Will stay there again next time we are in the area.
5 out of 5
Recommended
for Everyone
by steve

Excellent hotel

Posted Jun 19, 2014
We only stayed for one night, but everything from the staff to the room was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from OH

Amazing and close to Disney!

Posted Jun 18, 2014
Staff were very friendly and helpful. We couldn't believe how large, clean and modern the rooms were. They were better than much more expensive places I've stayed throughout the world. Our room had three sinks, two televisions, fridge, safe and more. Good free breakfast. Cool lobby and design. I will never stay anywhere else in Orlando.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Jun 16, 2014
We enjoyed 7 days at this hotel during our recent Disney World vacation. It is close to all of the parks. We rented a car at the airport which was the best decision of the trip, because we had the flexibility to get around without worrying about shuttles etc. The breakfast at the hotel was good every morning and at night we would often have dinner at the hotel. It was very good and the desert was fantastic! The prices were surprisingly very reasonable as well. I would define tell recommend this hotel to friends or family.