Ratings based on 654 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from NRW

Personal schwächelte

Posted Jul 28, 2015
Pros: Zimmer, Lage
Cons: Freundlichkeit des Personals an der Rezeption; Leistungen bei Beschwerden.
Das Hotel ist gut gelegen, die Zimmer gehen nach Innen und sind allesamt 2-Raum-Suiten, die im Wohnbereich etwas dunkel sind. Sauber. Gutes Bett. Das Personal an der Rezeption/Shop war nicht freundlich und zum Teil unfähig, was ein Gespräch mit der Managerin nach sich zog, die sich im Namen des Teams entschuldigte und für Abhilfe sorgte (inkl. Überraschung auf dem Zimmer). Das Hotel hallt, so dass man Geräusche aller Gänge nach oben und unten hin hört. Die Türen knallen, so dass der Boden bebt und die Wände wackeln. Leider ist dies aber auch Gästebedingt. Das Türenknallen auf die Schnapper haben wir jedoch schon anders erlebt (andere Türschnapper, die sich nicht umlegen lassen zum Tür aufhalten). Die Zimmer selbst sind recht hellhörig. Parken ist kostenfrei. Der kostenlose Cocktail schmeckt (17:00-19:00), die dazu gereichten Cracker, Dips und Gemüse schmecken. Das Frühstück ist lecker (mit Omlett-Station), der Frühstücksraum leider ungemütlich, da zu groß und hallend. Der Zimmerservice ist EXTREM freundlich und stets am Lächeln. So wünscht man sich auch die Rezeption. Reisezeitraum: Sommerferien.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Enjoyable stay

Posted Jul 25, 2015
Our stay was wonderful. Convenient in terms of location between tour sights. We liked the Breakfast and snack bar I would like to suggest to add a change machine for washing machine and drier facility. We had to get quarters from the front desk everytime we needed to wash our clothes.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Loved it

Posted Jul 18, 2015
Comfortable bedding, and like new hotel... Well kept..love the breakfast and free drinks
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

All this and NO RESORT FEE!!

Posted Jul 18, 2015
GOOD....... We spent our 20 year anniversary here! HUGE rooms! Very quiet. Many amenities like FREE cook to order breakfast buffet, FREE cocktails & snacks during happy hour, FREE parking, a business center, and a 24 hour gym. Beautiful lounge/bar/dining area with a flowing water wall, plus a small shop, conference rooms & ballrooms. The ahi flatbread that room service brought us was amazing! Bonus.......NO RESORT FEE! BAD.......The pool & hot tub left little to be desired as we were not allowed to go in due to a cloudy sky (no rain or lightening). After 3 attempts to get in the pool/hot tub area I asked a staff member to call my room when they decide to unlock the gate. They never called, even when I looked out the window and saw people in the pool. When we got down there, there were NO towels. Not good with about 30 people (25 teenagers) occupying the area. So that made me a little disappointed with the staff (except for the free margarita guy. He was awesome!). I purchased wi-fi the first day but it was really slow, so I used the business center computers the rest of my time there. My husband & I thoroughly enjoyed our time at this hotel & will continue to stay at this hotel whenever in Orlando.
3 out of 5
by A verified traveler

Posted Jul 17, 2015
Kamer te gehorig, massaal. Slechte WiFi verbinding
4 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo/Brasil

Hotel muito bom!

Posted Jul 6, 2015
Superou as manhãs expectativas. Próximo dos parques da Disney.
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

I'm a regular here!

Posted Jun 14, 2015
Great value, awesome location, terrific amenities, I travel to Kissimmee every year for a work conference & here is where I always stay. Good location for Disney visitors and very kid-friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from lpc

Nice

Posted Jun 10, 2015
Excelent I recommend all cleam nice room the personal great
5 out of 5
Recommended
for Everyone
by A verified traveler from Athens Ga

Awesome Hotel!

Posted Jun 8, 2015
Pros: Everything
Cons: Can't think of a thing that could be better.
Location: This location is very close to Disney World, restaurants, and shopping.
This was one of the best experiences we have had in a hotel. It was clean, well stocked, and the staff was excellent. Happy Hour was wonderful. Dining was superb. The staff could not do enough for us. We were greeted every day with smiling faces. This made for a wonderful vacation. We will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Awesome hotel and the complimentary snacks and drinks was a wonderful way to wind down with friends!!