Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Sep 22, 2014
Stayed for 3 days and enjoyed the accommodations very much. Good food at the restaurant. Rooms were clean and spacious. Bed was comfortable. Staff were very friendly and attentive. Recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

Very comfortable hotel.

Posted Sep 16, 2014
Pros: Everything
Cons: Nothing
Location: Kissimmee & Disney
Big but cosy suite and just an overall nice feeling about this place. Complimentary drinks, breakfast and a pool make this a great hotel and its close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, VA

Posted Sep 15, 2014
Cons: There was not enough trash bags in the room. And at the time of my visit, the drink machines on two floors were sold out, but it's Florida.
The hotel was what I expected. The staff was helpful, and professional, and the rooms were clean and beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

Very comfortable hotel.

Posted Sep 14, 2014
Pros: Room, complimentary drinks and breakfast, ambiance.
Cons: Hot plates for the breakfast would be nice - it's only a minor thing :)
Location: Kissimmee, Disney and Universal
The website pictures do not do this place justice. We had four nights here and would return again.
2 out of 5
by A verified traveler

disappoint

Posted Sep 14, 2014
The staffs are not friendly. Breakfast is too simple, I don't know what to eat! no wifi !!!
5 out of 5
Recommended
for Everyone
by A verified traveler from North Ridgeville, OH

Amazing everything

Posted Sep 10, 2014
Super polite staff, awesome huge breakfast, great housekeeping, and everything is very new. The restaurant is an amazing hidden gem that really deserves some credit - you must try a meal there!
5 out of 5
Recommended
for Everyone
by A verified traveler from Aruba

Beautiful hotel

Posted Sep 10, 2014
Very nice hotel. Very good location. Very pleasant stay. Breakfast was awesome.
5 out of 5
by A verified traveler

Posted Sep 2, 2014
good hotel. good breakfast, suite is big enough for 2 couples with kids.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel & Staff

Posted Aug 31, 2014
Pros: Everything!
Cons: None
Location: Convenient location to Disney and Universal
We have stayed in numerous hotels and this was by far one of the nicest and cleanest. the hotel staff from the time we checked to the time we left was top notch. They were always smiling and gracious. The breakfast staff making omelets in the morning was always happy and upbeat. A definite nice start to every day. The staff and manager in the hotel restaurant were also very friendly and customer/family oriented. This hotel was one of the best parts of our Disney/Universal experience. Our family would definitely stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Satisfactory

Posted Aug 31, 2014
Pros: It is close to Disney. Also, the extra sinks in the rooms were convenient. Swimming pool and fitness room is clean.
Cons: More variety of food for breakfast. Also, the omelets in the buffet is very bad.
Location: Close to Disney
Receptionist was not as hospitable as i would have liked her to be.