Ratings based on 951 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
67% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southampton UK.

Excellent resort,suitable to all age's

Posted Sep 9, 2014
Pros: Good three star, Not the Ritz but fantastic value for money for all. Free Shuttle to all parks including Busch Gardens, Tampa.
Cons: Maybe carpets in hallways, breakfast facilities need to be upgraded to cope With numbers resort can accommodate.
Location: Location ideal for walking to Shop's, Restaurants & Universal, Wet & Wild, The position Of Resort can not be bettered,
Found resort suitable for all our family, From 4yr old's to 70yr old's. Location ideal for walking to Shop's, Restaurants & Universal, Wet & Wild, The children have two large heated pools & two Hot tubs outside, Indoor pool & Hot tub. Large play area, table tennis tables, games room. This has been our fifth visit, Will be returning in 2015
4 out of 5
Recommended
for Everyone
by A verified traveler from Belfast Northern Ireland

Lovely place and close to all the parks etc.

Posted Aug 21, 2014
Hotel and staff were very nice. Pools were great! Kids loved it.
Comment from Hotel Management
Sep 5, 2014 by Guest Relations, Hotel Management
We are happy to hear you had a great experience. We hope to see you again in the not-too-distant future!
2 out of 5
by A verified traveler

Not worth the money

Posted Aug 19, 2014
Location: The location was great.
As a inspector of 26 years right away i seen things that should be upgraded or repaired. Example exposed plaster in the bathroom,out dated stove top that could be considered a danger,rust on springler fixtures,loose wall paper on bathroom walls,limited space in the laundry room, stand up shower in the master bedroom was horrible.
3 out of 5
Recommended
for Families
by A verified traveler from Hampshire England

Well located hotel for International Drive

Posted Aug 18, 2014
Pros: Location & swimming pool
Cons: Rooms require refurb
The location of this hotel was great, on a side road off International Drive so it was fairly quiet but there were several restaurants in walking distance and the I4 junction was close by. Therefore Disney was a 20 minute drive and all the other non Disney parks were even closer. The swimming pool was very pleasant & clean. The rooms were a little tired and serviced only every three days, but perfectly adequate and spacious. We booked a 2 bedroom suite and asked for one on a high floor (a year in advance) however we were allocated 2 separate studios on the ground floor; to compensate our inconvenience we were upgraded from continental to cooked breakfast. Breakfast was ok, sometimes a bit of a scrum. Overall we were happy with the accommodation - I think you get what you pay for.
2 out of 5
by A verified traveler from walsall england

worn out

Posted Aug 11, 2014
Pros: location for the theme parks excellent views from our "second" room 6 floor block 2 were excellent overlooking pool and the lake.
Cons: a full restoration is really required but after all remember it is only 2 star.
Location: $5 parking at Universal after 6p.m easier to get on rides walked on to Harry Potter twice in succesion
lots of maintainence problems changed room first day staff excellent and pleasant all holiday
2 out of 5
by A verified traveler

Wouldn't stay here again.

Posted Jul 19, 2014
It was close to alot of attractions but the room had mold in the bathroom and the shower was dirty the beds were hard and uncomfotable. The refigerator was broken. And one of the elevators was broken for our entire stay.
Comment from Hotel Management
Jul 21, 2014 by Guest Relations, Hotel Management
Thank you for your comments. We are so sorry to hear you were not completely satisfied with your stay, and we will be sure to relay your comments to the appropriate departments for review. The good news is we just recently undergone some renovations and are currently making more improvements to make our guest’s stay even more comfortable. We hope that you might consider giving us a second chance so we can show you our true potential.
4 out of 5
Recommended
for Everyone
by A verified traveler from nottingham uk

Excellent family sized Rooms

Posted Jul 15, 2014
Pros: Size of suites.
Cons: Breakfast selection
Location: Just off I Drive. Plenty of restaurants close by inc a Chilli s and tgi s next door. 15 minutes walk from wet n wild. Universal a 5 min drive,
Rooms were perfect for a family of four with older kids . Two separate bedrooms both with en suites were really handy. Full sized fridge was also good. Plenty of storage space. We were in the third building perhaps a little updating needed but clean and tidy. Outside area spotless including pool area. Only downside was free breakfast. Only toast and coffee .
Comment from Hotel Management
Jul 15, 2014 by Guest Relations, Hotel Management
Hi Tracey, thank you so much for your comments! We are pleased to hear you and your family enjoyed your stay and we can't wait to welcome you back again next time. Thanks again!
2 out of 5
by A verified traveler

Posted Jul 15, 2014
Pros: I liked that it had a kitchen ,I liked that it had a swimming pool and other activities to do when kids are bored. I also liked that it had free WiFi.
This Hotel is too old ,the floor carpet is dirty ,the bedroom smells bad ,the bed sheets and the blanket is too old ,the restroom is too small ,the toilet is so dirty and old, the toilet is loud when u flush it ,the T.V is old and blurry ,
Comment from Hotel Management
Jul 21, 2014 by Guest Relations, Hotel Management
Thank you for your comments. We are so sorry to hear about your disappointment, and we will be sure to relay your comments to the appropriate departments for review. The good news is we just recently undergone some renovations and are currently making more improvements to make our guest’s stay even more comfortable. We hope that you might consider giving us a second chance so we can show you our true potential.
2 out of 5
by A verified traveler from Texas

Not what expected

Posted Jul 6, 2014
Pros: It is in walking distance of restaurants
Cons: Remodel and update
Location: A few miles from universal studios
This hotel is not what we expected. Very old fashion, smells like smoke and mildew, air conditioner needed repair 3 times, there was a leak in the roof and the elevator didn't work most of the time so we had to take the stairs. If your looking for a place to sleep and shower rent a motel 8, it will be much cheaper!!!
Comment from Hotel Management
Jul 11, 2014 by Guest Relations, Hotel Management
Thank you for your comments. We are so sorry to hear about your disappointment, and we will be sure to relay your comments to the appropriate departments for review. We hope that you might consider giving us a second chance so we can show you our true potential.
3 out of 5
by A verified traveler

I must of missed the notice

Posted Jul 6, 2014
Pros: The staff were very friendly for the most part
Cons: The hotel definitely needs an indoor facelift. Daily housekeeping too would be nice.
Location: near International Drive, close to lots of restaurants.
When we booked this hotel we were drawn to the pool. I must of missed the notice that says you only get housekeeping every 3 days, which means you also only get coffee every 3 days as well.
Comment from Hotel Management
Jul 8, 2014 by Guest Relations, Hotel Management
Thank you for your comments. We are sorry to hear you were not completely satisfied with your stay. We hope to welcome you back again to give us a second try. Thanks again.