Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from real

Bad hotel

Posted Jul 18, 2014
Bad hotel someone tried coming in my room at 220 am thank god I had the hasp on
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay and enjoy universal studio

Posted Jul 8, 2014
I had good experience I got full satisfaction
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Very nice hotel

Posted Jul 8, 2014
Good place to stay nice amenities convenient location and low price loved the kitchen area
4 out of 5
Recommended
for Everyone
by Vivi from Georgia

Reasonable and clean rooms

Posted Jun 10, 2014
Pros: The rooms were reasonable and you could stay for a longer vacation to do more in the city. The staff was kind and helpful.
Cons: Clean and freshen the elevator carpet.
Location: Easy access to shopping, interstate, food and entertainment.
I was in town for a graduation. The hotel was close to the family and entertainment. It is not in the congestive area but a walk away to shopping and dining. The interstate was easily accessible. Great price.
1 out of 5
by Claire from Miami, FL

Very disappointing!

Posted May 27, 2014
Pros: Nothing.
Cons: Everything. I would start with new management and friendly people who take pride in the facility in which they work.
Location: The location was great, which is why we chose the hotel.
When we checked in, the floor in the hotel room was dirty, there was no shower curtain, no extra toilet paper and the bath tub and floor mat was dirty. The whole hotel smelled like cigarette smoke. The front desk is closed at night, and the staff is not eager to assist. The "breakfast" consisted of pre-wrapped apples, oatmeal bars, instant oatmeal and individually wrapped muffins. The ONLY reason why we stayed is because we checked in with a youth group, whose rooms were worse than our. In fact, there was a tooth cleaning device in the doorway when they checked in. The only amenity in the room was hand soap and a bag of coffee. This hotel was very disappointing and dirty.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Quiet Area, near everything

Posted May 19, 2014
This is my second time there, and I really like it. I think it is very homey and as alot of space. I will definitely visit again.
3 out of 5
by nurse

Closet door broken, never changed towels or linens

Posted May 13, 2014
Terrible, never changed towels or linens, closet door brokem
3 out of 5
by A verified traveler

The end of the hall where my room smelled terrible

Posted Apr 7, 2014
Not too happy. The hallway smelled terribly. The front desk confirmed it was the room across the hall with the dog. The stairwell was filthy as well as the door. The front desk advised I would need to complain to expedia.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. The price was great.

Posted Mar 24, 2014
We only stayed for an overnight before flying home but it was clean, quiet and a good price. We'd stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place for a Dog friendly stay

Posted Mar 20, 2014
bed much too firm, however kitchenette was nice. I have stayed in much worse, but I have also stayed in better.