Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel close to Orlando airport

Posted Aug 3, 2014
Short overnight stay. Good breakfast. Overall great experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good moderate hotel for a one night stay

Posted Jul 9, 2014
Pros: Good breakfast buffet
Cons: some of the decor/furnishings are worn
Used hotel as a one night stay between late flight arrival and moving on to Disney. Nice enough but certainly not a high end hotel; clean; good breakfast buffet.
Comment from Hotel Management
Jul 15, 2014 by Zarina Y, Hotel Management
Thank you for choosing the Fairfield Inn Orlando Airport for your recent trip to the area. We appreciate you taking the time to share your experience with others. We hope to have you as a guest again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from ky

Excellent hotel, close to airport.

Posted Jul 7, 2014
Pros: Breakfast, clean rooms.
Location: Lots of restaurants around and very close to airport.
Staff were very friendly, room was very clean and breakfast had a big variety. It was 5 mins to the airport. Good value.
2 out of 5
by A verified traveler

5 star hotel staff with 2 star hotel accommodation

Posted Jul 6, 2014
It's good to stay for one night close to the airport and staff may make better
Comment from Hotel Management
Jul 15, 2014 by Zarina Y, Hotel Management
We truly appreciate your time and input and will utilize your feedback for improvements to our hotel. I'm sharing your feedback with our staff to review. I regret any inconvenience or discomfort you experienced and hope that you'll give us another opportunity for a more pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2014
Good quality breakfast and adequate rooms. The complimentary cookies and juice were an added bonus. Very clean and friendly.
Comment from Hotel Management
Jun 2, 2014 by Zarina Y, Hotel Management
Thank you very much for your recent review about your stay here at the Fairfield Inn Orlando Airport. We appreciate all of your nice comments and we hope to see you again soon
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 26, 2014 on Hotels.com
but did not appr additional $20 charg room was lef room was left clean
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Kevin from Nashville

good value, very convenient with shuttle

Posted Apr 22, 2014 on Hotels.com
Perfect for business traveler.
3 out of 5
Recommended
by A verified traveler

not impressed

Posted Apr 17, 2014 on Hotels.com
It was no big deal.....Usually when we've stayed at Marriott...it was so much more, but this however was so not! We were not impressed...it was just your basic..no frills hotel....and on top of that the receptionist was rude and not very helpful....She acted like she could be bothered
Comment from Hotel Management
Jun 28, 2014 by Zarina Yafizova, Hotel Management
We truly appreciate your feedback and would hate to lose your business. Please know that we're addressing your concerns with our team. I regret any inconvenience or discomfort you may have experienced and hopes that we’ll have another chance to really impress you with our amenities and service.
2 out of 5
by A verified traveler

5 star Staff 2 Star hotel

Posted Apr 13, 2014
Pros: the staff
Cons: old carpeting, cleaner room service (phone was sticky, brochures and room booklets were sticky and also looked old and worn out), window curtains
Location: there is no wholefoods or publix near the hotel...i had to drive 30 minutes to find one.
The hotel staff was excellent. The employees at the front desk were very accommodating, warm and welcoming. Unfortunately the actual hotel itself was not as warm and welcoming....The room did not seem fresh. The beds were made and I am sure the linen was clean, but the room was very old and felt dirty... I wore socks and sandals the entire time. The phone in the room was sticky as well as the brochures The hotel was very noisy! I could hear talking and coughing through the ventilation system from the room next to me. I also heard a lot of noise from the lobby. The rooms need to be a bit more sound proofed. The insulation is terrible. I assume this is an old building that is due for renovations. I would definitely not stay there again, unless it was the only hotel available. It wasn't as bad as a motel 6 or one of those run downed travel lodges, but it definitely was disappointing considering it's owned by Marriott. I did not expect the rooms to be like the Four Seasons or some 5 star resort, but I didn't expect it to be as run down as it was... The staff at the front desk were wonderful though!
Comment from Hotel Management
Apr 17, 2014 by Zarina Y, Hotel Management
Thank you for your recent reviesw of your stay at the property. We will pass on those kind words about the staff as that definetly is a huge asset to our company. I do apologize for the inconvenience you experienced during your stay here. Your comments makes us drive harder to not repeat the same situations you were faced with. We will review everything. We hope to see you on the next one.