Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

Just Ok.

Posted Apr 23, 2015
Pros: Location.
Cons: Staff training.
Location: WDW
Staff were not very knowledgeable. Had to move rooms due to maintenance.
Comment from Hotel Management
Apr 25, 2015 by General Manager, Hotel Management
Thank you for your recent stay at the Fairfield Inn & Suites by Marriott hotel in Lake Buena Vista. I am truly sorry for the problems you encountered with our staff and your room. Normally our guests have great things to say about their stay with us. I am confident these are isolated issues but nonetheless we will make every effort to improve our performance. I have shared your review with all of our department heads and on behalf of our management team, I assure you we will take whatever action is necessary to ensure we don't repeat these mistakes. We appreciate your feedback. Sean L. General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom FL.

Posted Apr 22, 2015
Average hotel. Fridge was broken. Didn't receive bedding until 2 AM.
Comment from Hotel Management
Apr 24, 2015 by General Manager, Hotel Management
Thank you for taking the time to share your candid experience with us. I am glad you mentioned a few issues you faced during your stay with us. I sincerely apologize for the same and would like to assure you that I have already brought it to my concerning staff's notice. They will look into it and take corrective actions. We appreciate you choosing to stay with us and hope to welcome you again. Sean L General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Close to Disneyworld and several restaurants

Posted Apr 17, 2015
Free breakfast, free parking. Staff was very friendly, very convenient location for our trip to Disney World. Would stay here again
Comment from Hotel Management
Apr 20, 2015 by General Manager, Hotel Management
Thank you for choosing to stay with us. We are very pleased to read your generous feedback about our hotel and staff. I am glad that you thoroughly enjoyed the amenities and services provided to you. We appreciate you taking the time to write this review and await your return. Sean L General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice hotel..close to theme parks and resturants

Posted Apr 5, 2015
Great place for families.. Central location for theme parks and resturants. .
Comment from Hotel Management
Apr 7, 2015 by General Manager, Hotel Management
Thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and for sharing your review with other travelers. I was absolutely delighted to hear how much you enjoyed your stay with us and I will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. I hope you will stay with us again during your next visit to the Orlando Walt Disney World area. Sean L. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
We had a great time. Facility was very nice, breakfast excellent and the location was close to everything.
Comment from Hotel Management
Mar 26, 2015 by General Manager, Hotel Management
Thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and for sharing your review with other travelers. I was absolutely delighted to hear how much you enjoyed your stay with us and I will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. I hope you will stay with us again during your next visit to the Orlando Walt Disney World area. Sean L. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
Great hotel with various food options right next door! Just didn't like that parking was limited so you park in the shopping center parking lot, otherwise, great place to stay. Nice modern decor too!
Comment from Hotel Management
Mar 21, 2015 by General Manager, Hotel Management
Thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and for sharing your review with other travelers. I was absolutely delighted to hear how much you enjoyed your stay with us and I will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. I hope you will stay with us again during your next visit to the Orlando Walt Disney World area. Sean L. General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Friedrichshafen

Disneyhotel

Posted Mar 17, 2015
Das Hotel hat eine sehr gute Lage zu Disney. Es wird gern auch von gesitteten indischen Familien genutzt, da ein indisches Restaurant nebenan ist, hiervon ging aber kein Lärm aus. Das Hotel ist sein Geld wert. Wir haben gut geschlafen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil

Hotel tranquilo e Muito seguro.

Posted Mar 11, 2015
Hotel muito bem localizado, próximo das principais atrações. Fiquei satisfeito com tudo menos a internet dentro dos quartos que ficou devendo bastante. Estacionamento de fácil acesso, instalações em boas condições. Café da manhã para nós brasileiros o ideal é tomar na rua, pois depois de alguns dias vc não tolera mais(opinião de nossa família). Hoje não faria questão de ter café no hotel. No mais tudo deu certo, com algumas moedas você lava sua roupa suja e ainda seca tudo no mesmo andar que estiveres hospedado. O carpete é algo comum em todos os hotéis, portanto é algo difícil de não se ver. Ao redor você tem bares, postos, restaurantes e muito mais.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Staff Friendly room was adequate but less than expected for price paid.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you for your wonderful review and I am so pleased to hear you enjoyed your stay at the Fairfield Inn Lake Buena Vista. I am delighted to hear you were thoroughly spoiled by our team and we look forward to welcome you back very soon. Thank you for sharing with us your review and have a great day! Sean L General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Close to Disney

Posted Feb 25, 2015
Pros: Location
Location: Disney
We stayed here the night before we could check into our Room in Pop Century at Disney. It was fine for that purpose, but I'd not stay here for multiple days at the parks.
Comment from Hotel Management
Mar 6, 2015 by Sean, Hotel Management
On behalf of the leadership team of the Fairfield Inn & Suites by Marriott Lake Buena Vista, I would like to offer my sincere apologies for our hotel not exceeding your expectations. Thank you for sharing this feedback in your review and for choosing our hotel. Sean L General Manager