Water park

Reviews of Flamingo Waterpark Resort


Reviews

6.6
Rating 10 - Excellent. 303 out of 1044 reviews" "
Rating 8 - Good. 221 out of 1044 reviews" "
Rating 6 - Okay. 184 out of 1044 reviews" "
Rating 4 - Poor. 129 out of 1044 reviews" "
Rating 2 - Terrible. 207 out of 1044 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Buen hotel limpio,en remodelación quedara muy bonita to,usamos el parque acuático bastante grande,las habitaciones cómodas en general todo bien
Stayed 2 nights in Mar 2024
Response from VA on Mar 18, 2024
Muchas gracias Elizabeth por tomarte el tiempo en puntuar tu estadía en Flamingo Water Park Resort, te esperamos en otra ocasión para que puedas disfrutar nuevamente con nosotros!!

2/10 Terrible

Michelle

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I only stayed 1 of 4 nights because I had to, I arrived almost at midnight. I booked another hotel as soon as I got in the room, and checked out the next morning, We found another much nicer resort, with a water park for almost the same price. , I gave them 2 stars instead of 1, because they immediately offered to refund the resort fee, they know their hotel is terrible and they didn’t fight me on it.
Stayed 4 nights in Mar 2024
Response from VA on Mar 18, 2024
hank you for sharing your experience at Flamingo Waterpark Resort, Michelle. I'm glad to hear that the hotel handled your concerns well and offered a refund promptly. It's great that you were able to find a much nicer resort for almost the same price. Enjoy your stay at the new resort!

4/10 Poor

Nydia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from VA on Mar 18, 2024
Hello Nidia, we apologize for not having met your expectations, we would have liked to know what you did not like about your visit so we could improve, and we hope to have a new opportunity to reverse your experience.

10/10 Excellent

Jenifer

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from VA on Mar 18, 2024
Thank you Jenifer, for taking the time to rate us, we hope to have you with us again!!

8/10 Good

Shumeeka

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Water park great for kids
Stayed 2 nights in Mar 2024
Response from Management on Mar 17, 2024
Thank you for staying with Shumeeka.

6/10 Okay

Michelle Lynn

Traveled with family
Disliked: Cleanliness
Our kids LOVED the waterpark of it. Pools were great. The restaurant was closed for renovations. The tiki bar was closed. For our 4 day stay, we never received housekeeping. We had to ask for towels and toilet paper. Changed our own garbages. Pool towel place rarely had clean towels. Lobby store was understaffed. All employees were nice though.
Stayed 4 nights in Mar 2024
Response from Management on Mar 15, 2024
Hello Michelle, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 Excellent

Agustin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente experiencia
Stayed 1 night in Feb 2024
Response from Management on Mar 13, 2024
Gracias por haberse hospedado con nosotros Agustin, nos da mucho gusto que haya disfrutado de nuestro hotel y esperamos que regrese pronto.

2/10 Terrible

ashley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this resort this past weekend. There were several issues during my stay, which I tried to address with staff. The entire stay I was advised that they were taking note; however, a manager was not available at the time. I would be told at 3pm there would be a manager available but would return at the times stated to be told no manager was available. The room had a mildew odor. The phone was not working in the room. The remote in the room was not working, this was the only issue resolved during the stay the following day. Saturday a roach was found crawling in the restroom and I was advised that there were no other rooms available for them to switch me to. I have tried calling since to speak with a manager, only get a recording and no return phone call. Dead roaches were also found by the door. Flamingo water Resort was a horrible experience.
Stayed 2 nights in Mar 2024
Response from Management on Mar 15, 2024
Hello Ashley, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family, this issues will be discussed with our staff. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

8/10 Good

Onixi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I've been coming to this resource for the past few years with me and my children as a single mom is very affordable..
Stayed 1 night in Mar 2024
Response from VA on Mar 12, 2024
Thank you for sharing your positive experience at Flamingo Waterpark Resort. It's great to hear that you find it affordable for you and your children. We're glad you have been a loyal guest for the past few years. Your feedback is appreciated!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities
Worth the price clean spacious rooms, close Disney
Stayed 2 nights in Mar 2024
Response from VA on Mar 12, 2024
Thank you for sharing your positive review, Andrew. We're glad to hear that you found the Flamingo Waterpark Resort to be worth the price with clean, spacious rooms and its proximity to Disney. Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay.

8/10 Good

Chiti

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The problem is at the enter, there's a dirty area
Stayed 4 nights in Mar 2024
Response from VA on Mar 12, 2024
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location was close to turnpike.
Stayed 4 nights in Mar 2024
Response from Management on Mar 6, 2024
Thank you for staying with us Elizabeth.

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I are retired and this hotel made for an adventurous vacation. The Waterpark was a highlight.
Stayed 1 night in Mar 2024
Response from Management on Mar 6, 2024
It is so nice to hear you had a good experience with us, we hope to see you in a future stay.

10/10 Excellent

Linda

We loved your water park. Everything was newly painted and decorated so cute. We’ll stay there again
Stayed 3 nights in Feb 2024
Response from Management on Mar 2, 2024
Thank you for staying with us Linda, see you next time.

2/10 Terrible

Marianne

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Do not go by the property listing! The restaurant is closed, no outside bar,and hot tub is located in the water park. I didn’t want to rent a car and wanted a resort with everything there. 0 stars
Stayed 3 nights in Feb 2024
Response from Management on Mar 2, 2024
Hello Marianne, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 Excellent

Yohana

Traveled with family
Disliked: Amenities, property conditions & facilities
Tiki bar not working even the restaurant some recreation closed furniture damaged phone no working electricity runs out in the kitchen outlet
Stayed 2 nights in Feb 2024
Response from VA on Feb 26, 2024
Thank you for providing your feedback, Yohana. We apologize for the inconveniences you experienced at Flamingo Waterpark Resort. Your concerns regarding the tiki bar, restaurant, and facilities will be addressed. We appreciate your understanding and hope to welcome you back for an improved stay.

10/10 Excellent

Victoria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from Management on Feb 26, 2024
Thank you Victoria, come back soon.

2/10 Terrible

DANIELLE

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Hello Danielle, I saw your rating for us and I apologize if we did not meet your expectations. We are working hard on our renovations to make it a better stay for every guest. Thank you for staying with us.

4/10 Poor

Urmil

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old style rooms with spring mattresses. Old carpet in the room, bathroom was very old. The curtain was old, and the towel rack was broken.
Stayed 3 nights in Feb 2024
Response from VA on Feb 23, 2024
Dear UrmillWe appreciate the time you took to give us your review and we apologize for not having met your expectations in your stay, we are currently in the process of remodeling our property since we have new management.

10/10 Excellent

Casia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved all the activities on site for kids
Stayed 1 night in Feb 2024
Response from VA on Feb 23, 2024
Dear Casia,We are pleased that you enjoyed your stay with us, we are working to improve every day, we look forward to seeing you again.

8/10 Good

Stacey

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We liked the area. We didn't like the tiki bar wasn't open. There was no outside music on the resort. We were charged for resort fees for three days even thou resort amenities were only open two. It stated if it was closed they're was no charge.
Stayed 3 nights in Feb 2024
Response from VA on Feb 23, 2024
Dear StaceyWe apologize for not being able to enjoy our amenities, we are currently renovating certain areas of our facilities with the purpose of providing better service to our guests.

6/10 Okay

Lawrence

Liked: Cleanliness
Good
Stayed 2 nights in Feb 2024
Response from Reservations on Feb 19, 2024
Thank you for staying with us, Lawrence.

2/10 Terrible

Philippe, Lima

Traveled with family and small children, Traveled with group
I was supposed to have booked a family suite with 2 rooms for 6 persons and it was a room with 2 bed so we have not been able to stay and we have been forced to book with another hotel.
Stayed 1 night in Feb 2024
Response from VA on Feb 19, 2024
Dear Philippe,We apologize for the inconvenience caused, but the room assignment is made according to how the guest enters the reservation and the reservation was for a standard 2-bed room.

4/10 Poor

Chanel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I will not return. Cheap and roaches.
Stayed 3 nights in Feb 2024
Response from Management on Feb 13, 2024
Hello Chanel, our sincere apology to you and your family, this is not the experience we want our guests to have. This issue will be addressed immediately. Thank you.

10/10 Excellent

Catelyn

Liked: Cleanliness, amenities, property conditions & facilities
My son loved all the slides and pools! We had a blast! We will be back !
Stayed 3 nights in Feb 2024
Response from Management on Feb 13, 2024
Catelyn we are so happy to know that you and your family enjoyed our hotel. Thank you for staying with us and we will see you soon!

10/10 Excellent

christy, Hollywood

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very affordable, family oriented, good customer service, clean rooms, clean towels, clean pool, perfect for children.
Stayed 2 nights in Feb 2024
Response from Management on Feb 13, 2024
Thank you taking time to leave us your nice comments. We hope to see you again in a future stay.

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose this because it's close to the silver spurs arena. Its clean and comfortable. Previously stayed
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Thank you for choosing our hotel every time, Sandy. We will see you next time.

10/10 Excellent

Euniece

Liked: Cleanliness, property conditions & facilities
Room was really nice
Stayed 2 nights in Feb 2024
Response from VA on Feb 11, 2024
Thank you, Euniece, for your review of Flamingo Waterpark Resort! We're glad to hear that you found the room to be really nice. Our team takes pride in providing comfortable accommodation for our guests. We hope you had a great stay with us and look forward to welcoming you back in the future.

10/10 Excellent

C.

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything went great, during my family stay
Stayed 2 nights in Feb 2024
Response from VA on Feb 5, 2024
Dear Guest, We really appreciate the time you took to rate us; we hope to welcome you another time.

6/10 Okay

Christine, Ozone Park

Traveled with family
Liked: Amenities, property conditions & facilities
Nice property we didn’t get to use the water park as it was so cold that weekend in Kissimmee. Room smelled a little damp But other than that it was fine. Room was clean beds were comfortable. For the price you really can’t complain
Stayed 2 nights in Jan 2024
Response from Management on Jan 30, 2024
I'm glad you got to enjoy your stay with us here at the Flamingo.Thank you

2/10 Terrible

Marjorie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches in the hotel room. Killed 5 two were dead and one got away. When we told management they were like “yeah it happens”. They offered to change my room but it would have separated me from my family who also were my bug killers. Terrible. The building overall is older and run down a bit. The only good thing I could say is that the water was hot with good pressure. It is more like a motel experience. Also had to turn off the air conditioner heater because of how loud it was. I couldn’t sleep through it. Right near the highway which is good and bad. Wawa down the street was the best part.
Stayed 3 nights in Jan 2024
Response from Hotel Management on Jan 23, 2024
Hello Marjorie, We are sorry to see you did not enjoy your stay. Your feedback is important to us. Please let us know if we can help, should you decide to rebook. We apologize for any inconveniences and Thank You for staying with us!

10/10 Excellent

Holly

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property itself is amazing the staff is incredible the rooms are clean and the amenities are just wonderful the area surrounding it looks awful and run down looking at the businesses and property around the Flamingo are the worst hands down almost frightening however this is out of the Flamingos property control and it in no way is affecting them specifically I traveled as a female with my younger sister and 2 minor children felt completely safe never not one time was concerned about a thing could completely relax and enjoy my time it was fabulous and I could not have asked for more or anything better
Stayed 3 nights in Jan 2024
Response from Management on Jan 19, 2024
Thank you for your comments, we do our best to make every stay a great experience for our guests here at Flamingo. We hope you come back soon.

10/10 Excellent

Michelle

Liked: Cleanliness
Very fun
Stayed 1 night in Jan 2024
Response from Management on Jan 19, 2024
Thank you, come back soon!

6/10 Okay

William

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Management on Jan 19, 2024
Hello William, thank you for your rating. We are working hard to make every stay a five star. If there is anything we could have done better during your stay please let us know.

2/10 Terrible

Lizbeth magana

Traveled with family and small children
Disliked: Cleanliness, amenities
Door to bathroom didn’t lock Very little water from shower head Room looked clean but there was cockroaches fridge door didn’t close ,water had a foul smell Extremely noisy. Regret booking here.
Stayed 7 nights in Dec 2023
Response from Management on Jan 19, 2024
Hello Lizbeth. We apologize for the inconvenience you encountered during your stay, this is not the experience we want our guests to have. Please give us a call if you are interested in the offer we made you at check out.

10/10 Excellent

Noelle

Stayed 1 night in Dec 2023
Response from VA on Dec 18, 2023
Dear Noelle:We appreciate the rating you gave us, we hope to welcome you again

6/10 Okay

Maria

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Very Nice place
Stayed 2 nights in Dec 2023
Response from VA on Dec 18, 2023
Hello Maria, we appreciate the rating and comment, we hope to welcome you again.

10/10 Excellent

Amanda, Crest Hill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the property was friendly. It was a ghost town when we were there but that gave us the pool and waterpark to ourselves. Housekeeping doesn’t come during the stay, but that wasn’t bad. Only real problem was it wasn’t close to a lot of the attractions, but we had a car. Facility is a little dated and some features were down but all in all we had a good time.
Stayed 3 nights in Dec 2023
Response from VA on Dec 18, 2023
Hello Amanda, we greatly appreciate and value your comment, we are in a process of improvements to be able to provide you with a more pleasant stay in our facilities on your next visits.

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from VA on Dec 18, 2023
Hello Kenneth, we greatly appreciate and value the time you took to review us, thank you very much.

8/10 Good

Jessica

Business traveler, Traveled with family
Liked: Room comfort
Needs a face lift
The hotel could use a good face lift. It was a work in progress you could tell they were fixing things but still a work in progress. Water in the pool was heated but water park was not and that was disappointing as it was cold the weekend we went. Over all I’d stay here again.
Stayed 2 nights in Nov 2023
Response from VA on Dec 18, 2023
Dear Jessica, first of all, thank you for taking the time to leave us a review as it helps us improve in this process we are in. I hope that on a next visit we can change your perception with our renovations that we are going to have

8/10 Good

Hymina

Great place needs more rides and rebuild
Stayed 1 night in Aug 2023
Response from Management on Nov 5, 2023
Hi Hymina, thank you for your feedback. We are working hard on our renovations. We hope to see you again in a future stay so you and your family can enjoy our new and improved amenities.

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Management on Nov 19, 2023
Thank you for staying with us.

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities
Perfect for our one-night stay, great for families with kids
Stayed 1 night in Oct 2023
Response from Management on Nov 2, 2023
Thank you for staying with us, we hope to see you again soon.

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Management on Oct 23, 2023
Thank you for staying with us Gerardo.

2/10 Terrible

Queema

Stayed 4 nights in Oct 2023
Response from Management on Oct 23, 2023
Hello Queema, we apologize if we didn't meet your expectations. We are working hard on our renovations to make our hotel a better place for your stay. Thank you for staying with us.

8/10 Good

Craig

Stayed 2 nights in Oct 2023
Response from Management on Nov 2, 2023
Thank you for staying with us.

8/10 Good

Rodrigo

Traveled with family and small children
Found roaches on the bathroom
Stayed 1 night in Oct 2023
Response from Management on Oct 23, 2023
Hello Rodrigo, we apologize for this and any other inconvenience during your stay. We will be addressing the issue.

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, room comfort
Weekend getaway
It’s a great place! A lot of mis communications a lot of misunderstanding and back and Forth but aside from that it was a great time
Stayed 2 nights in Oct 2023
Response from Management on Oct 23, 2023
Hello Jaime, thank your for staying with us. We apologize for the miscommunication, we appreciate your feedback and please consider staying with us again soon.

8/10 Good

Adrian

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Management on Oct 10, 2023
Thank you for staying with us Adrian.

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They just offered a refrigerator with not even drinking water. The soap was not of a good quality.
Stayed 2 nights in Sep 2023
Response from Management on Oct 23, 2023
Hello Julio, we apologize for any inconvenience. Our complimentary water is at the lobby, sorry if we did not offer you one, we will be discussing this with our staff. Thank you for your feedback.