3 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews of Four Seasons Resort Orlando at WALT DISNEY WORLD® Resort

5 out of 5
Four Seasons Resort Orlando at WALT DISNEY WORLD® Resort
10100 Dream Tree Blvd., Lake Buena Vista, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 678 out of 775 reviews" "
Rating 8 - Good. 59 out of 775 reviews" "
Rating 6 - Okay. 16 out of 775 reviews" "
Rating 4 - Poor. 11 out of 775 reviews" "
Rating 2 - Terrible. 11 out of 775 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Armen

Liked: Amenities
Great
Stayed 5 nights in Apr 2024
Response from Reservations Assistant Manager on Apr 12, 2024
Thank you for your review. We hope to welcome you back in the future!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reservations Assistant Manager on Apr 6, 2024
Thank you so much for your wonderful review. We hope to welcome you back in the future!

10/10 Excellent

natalia, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
I love it!!
Stayed 4 nights in Mar 2024
Response from Reservations Assistant Manager on Apr 6, 2024
Thank you so much for your wonderful review we are thrilled to hear you loved our resort. We hope to welcome you back in the future!

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of both worlds, great Disney vacation with a luxury accommodation experience. Very attentive staff and great property.
Stayed 4 nights in Mar 2024
Response from Reservations Assistant Manager on Mar 26, 2024
Thank you so much for your wonderful review regarding out property and staff. We hope to welcome you back to the Resort in the near future!

10/10 Excellent

Jon, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always exceptional and always awesome!!
Stayed 2 nights in Mar 2024
Response from Reservations Assistant Manager on Mar 26, 2024
Thank you so much for your wonderful feedback, we are so happy you enjoyed your stay with us and we hope to welcome you back soon!

10/10 Excellent

Jiefeng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay at Disneys property every-time we visit Orlando but four season is something else. Service is top notch anywhere you go in the resort. Great amenities and activities for the family. Definitely coming back again
Stayed 3 nights in Mar 2024
Response from Resort Reservations on Mar 18, 2024
Thank you so much for your wonderful feedback, we are so happy you enjoyed your stay with us and we hope to welcome you back soon!

10/10 Excellent

rony dagher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff very attentive
Stayed 4 nights in Feb 2024
Response from Reservations Assistant Manager on Feb 25, 2024
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

How Teng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the service levels and the friendly staff. Exceptionally helpful and attentive to my family and our requirements.
Stayed 2 nights in Dec 2023
Response from Reservations Assistant Manager on Feb 11, 2024
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time. Probably one of best Four Seasons properties have stayed in. Service was outstanding. Great training of staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our six year old daughter wanted to celebrate her birthday at Disney world. I mentioned this to the concierge when I set up our stay. We were greeted with a birthday cupcake which is her favorite dessert. The staff was amazing and I have to give a special thanks to Kevin and Chef Malyna for making our daughter's birthday dinner a magical evening.
Stayed 3 nights in Oct 2023
Response from Reservations Assistant Manager on Oct 26, 2023
Thank you for your kind feedback! We hope to welcome you back in the near future!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improved access to disney parks, including disney springs, would be nice.
Stayed 5 nights in Oct 2023
Response from Resort Reservations on Oct 14, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Franyora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Resort Reservations on Sep 30, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Irina V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outstanding customer service and overall experience.
Stayed 2 nights in Sep 2023
Response from Reservations Assistant Manager on Sep 26, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

HAYMAN WOODWARD, WASHINGTON

Stayed 5 nights in Sep 2023
Response from Resort Reservations on Oct 4, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area and lazy river. Service is beyond amazing!
Stayed 2 nights in Sep 2023
Response from Resort Reservations on Sep 12, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Resort Reservations on Sep 12, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Resort Reservations on Sep 4, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Lyubomir

Stayed 6 nights in Aug 2023
Response from Reservations Assistant Manager on Sep 19, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Mai-Ling

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Resort Reservations on Aug 25, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Magda

Stayed 4 nights in Aug 2023
Response from Resort Reservations on Sep 11, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Nikole, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service given by everyone was exemplary! Evelyn and Daniel were the exception they gave us an experience that we will remember and come back for!!!
Stayed 3 nights in Aug 2023
Response from Resort Reservations on Aug 12, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Reservations Assistant Manager on Aug 5, 2023
Thank you for your review! We hope to welcome you back in the near future!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Resort Reservations on Aug 1, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything about our stay was top notch. The staff is so friendly and attentive and every interaction with them was pleasant and added so much value to our stay. Our room was lovely, clean, and the bed was so comfortable, I miss it! The dining experience at Ravello was fantastic, if you have kids, the character breakfast is a must, better than any other at Disney and the food was well prepared and of excellent quality. The pools are amazing and you really don’t need to leave the resort to enjoy yourself. A luxurious treat, we will be back!
Stayed 2 nights in Jul 2023
Response from Resort Reservations on Aug 1, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again 4S Orlando made our time memorable. Everything was great. The only area of improvement is the pool service. We had to look for attendants and request towels for the chairs, and also had to stay alert to catch an attendant to order from the bar. This happened at the lazy river, main pool and adult-only pool during our stay. In the past, attendants were proactive and anticipated our needs. On the positive side, kudos to the SPA team, we had a remarkable time during our sessions and the team supporting the FS app chat and Whatsapp, their prompt responses made our stay very smooth.
Stayed 2 nights in Jul 2023
Response from Reservations Assistant Manager on Jul 26, 2023
We value your feedback and will ensure the appropriate parties are informed. We hope to welcome you back in the future.

10/10 Excellent

Linda

Stayed 4 nights in Jul 2023
Response from Resort Reservations on Aug 1, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Julie, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2023
Response from Reservations Assistant Manager on Jul 13, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

christopher J

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond expectations in every way. Beautiful property
Stayed 4 nights in Jul 2023
Response from Resort Reservations on Jul 18, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Iram, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2023
Response from Resort Reservations on Jul 3, 2023
Thank you for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Jeff

Stayed 1 night in Jun 2023
Response from Resort Reservations on Jul 2, 2023
Thank you so much for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Resort Reservations on Jun 30, 2023
Thank you so much for your feedback, we hope to welcome you back in the near future!

10/10 Excellent

Neam, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing and great staff. Very friendly and warming. Already planning our next vacation back. Highly recommend 10X.
Stayed 5 nights in May 2023
Response from Resort Reservations on Jun 21, 2023
Thank you for your feedback, we are so happy you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 Excellent

Dayna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best. Beautiful property and friendly staff. 10/10! Will be back
Stayed 4 nights in Jun 2023
Response from Resort Reservations on Jun 20, 2023
Thank you for your feedback, we are so happy you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 Excellent

Meagan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Four seasons never lets me down. This is my third time and I am sure there will more to come. Service, Facilities, People are amazing.
Stayed 5 nights in Jun 2023
Response from Reservations Manager on Jun 17, 2023
Thank you for your feedback, we are so happy you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We took a girls trip and really enjoyed the spa and Capas restaurant. Service was top notch and the food everywhere was fantastic whether it was by the pool or in the 5 star restaurant!
Stayed 2 nights in Jun 2023
Response from Resort Reservations on Jun 16, 2023
Thank you so much for your amazing feedback, we hope to welcome you back in the near future!

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything at this property including staff was beyond wonderful!
Stayed 4 nights in May 2023
Response from Resort Reservations on Jun 5, 2023
Thank you for your feedback, we are so happy you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, just the very best.
Stayed 3 nights in May 2023
Response from Resort Reservations on May 30, 2023
Thank you for your feedback, we are so happy you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a lot of ameneties and is beutiful in general, the pool is great, the food is pretty good, best margaritas in town, staff is always willing to help. Small complaints was the bathroom floor towel had holes (only on the first day). Maybe i expected a little bit more from the Spa for the princess experience.
Stayed 6 nights in May 2023
Response from Resort Reservations on May 25, 2023
Thank you for your feedback, we are so happy you enjoyed your stay with us. We hope to welcome you back in the near future so that we may exceed your expectations on the areas we missed.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Resort Reservations on May 22, 2023
Thank you so much for your feedback, we hope to welcome you back in the near future!

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Resort Reservations on May 14, 2023
Thank you for your feedback, we are so happy you enjoyed your stay with us. We hope to welcome you back in the near future!

8/10 Good

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Reservations Supervisor on May 2, 2023
Thank you for being our guest! We hope to welcome you back in the near future.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of my favorite Resorts Globally!
Stayed 2 nights in Mar 2023
Response from Reservations Supervisor on Mar 25, 2023
Thank you very much for such high praise. We look forward to welcoming you back soon!

4/10 Poor

Xiaoying

Liked: Staff & service
Disliked: Cleanliness
Not clean, especially bathroom.
Stayed 1 night in Mar 2023
Response from Reservations Supervisor on Mar 18, 2023
Thank you kindly for taking the time to review your most recent stay. We are sorry to hear that your visit did not meet your expectations. We hope to have another opportunity to welcome you in the future and exceed your expectations.

10/10 Excellent

John Bryan, Ventura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made our vacation wonderful….had a red eye flight and got to property early…staff did their best to accommodate. Had a late flight back home…again, staff was very accommodating! This is the best four seasons my wife and I have ever stayed. In the years since the hotel has opened, we have been blessed to stay a few times…we have never been disappointed and will continue to return to four seasons Orlando in the future…already looking forward to our next visit.
Stayed 5 nights in Feb 2023
Response from Resort Reservations on Mar 11, 2023
Thank you so much for your feedback! We are thrilled to hear you had a wonderful stay and look forward to welcoming you back hopefully in the near future!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty
Stayed 2 nights in Jan 2023
Response from Resort Reservations on Feb 4, 2023
Thank you so much for your feedback, we hope to welcome you back in the near future!

4/10 Poor

HAYMAN WOODWARD, WASHINGTON

Stayed 2 nights in Jan 2023
Response from Reservations Supervisor on Mar 6, 2023
Thank you for choosing the Four Seasons Resort Orlando for your stay. We look forward to welcoming you back in the future!

10/10 Excellent

Kim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Jan 2023
Response from Reservations Supervisor on Jan 23, 2023
Thank you very much! We are so thrilled you enjoyed your stay with us. We look forward to welcoming you back in the future.

2/10 Terrible

AH HYUN

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Should check folio when checking out. The spa team at the resort provided me with a fake receipt to charge me for a product which I did not buy. I did not even visit the spa. The receipt was made with my personal information and forged. It is under investigation now. Be careful, your information is being used without consent and leaked.
Response from Reservations Team on Jan 12, 2023
Thank you for taking the time to share your thoughts with us on your stay here. I am sorry to hear you did not have a positive experience. We are constantly striving to improve and ensure each of our guests has the best possible stay and your input will be shared with our team internally.

10/10 Excellent

HATIM, Clermont

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, restaurants were amazing, views from the 17 floor and food, service wine and drinks in Capa were the best! Ready to go back.
Stayed 2 nights in Oct 2022
Response from Reservations Supervisor on Oct 23, 2022
Thank you kindly for taking the time to leave us a review. We are thrilled to hear you had a wonderful experience. We look forward to welcoming you back in the future.