Book your room at Gaylord Palms Resort & Convention Center
Atrium View, Balcony
Emerald Bay Room
Emerald Bay Atrium View, Balcony
Breathtaking resort with 4.5-acre glass atrium & tropical gardens
Near theme parks
Located a half-mile mile from Walt Disney World® Resort (Disney's Maingate East), this resort is near Arabian Nights Dinner Show and Downtown Disney® Area. SeaWorld, Universal Studios Florida, and Pointe Orlando shops are within 10 miles.
Gaylord Palms Resort and Spa features 2 pools, 5 restaurants, live gator feedings, and nightly entertainment. A 20,000-square-foot spa includes 25 treatment rooms, a fitness facility, and a full-service salon.
Styled after different regions of Florida, all guestrooms at Gaylord Palms Resort and Spa offer refrigerators, laptop-compatible in-room safes, CD players, and high-speed Internet access.Information missing or incorrect? Tell us!
Gaylord Palms Resort & Convention Center
- The Overview
Located in Kissimmee, the Gaylord Palms Resort and Spa's 4.5-acre, glass-domed atrium spotlights Florida's unique geographic regions, including Key West, the Everglades, old St. Augustine, and the Emerald Coast. The atrium houses a shopping promenade and a variety of restaurants and bars, including a rustic steakhouse, a seafood restaurant, a sports bar, and a restaurant styled like a Mediterranean market.
Under the signature majestic, climate-controlled glass atriums, you’ll find distinctive dining, sophisticated nightlife and romantic surroundings all under one roof, including Wreckers Sports Bar with its 50 HDTVs and a 2-story, 37-foot sports screen, where you can kick back and unwind in an Old Key West setting.
This Kissimmee resort offers two outdoor freeform pools: Supervised children's activities (surcharge) include arts and crafts, karaoke, and indoor climbing. Relâche spa offers comprehensive services in 25 European-inspired suites, a full-service salon, and fitness center.
Meeting and event space comprises 400,000 square feet, including a ballroom for 4,200 guests, with event catering, audiovisual equipment, and high-speed Internet access available (surcharge). An on-site business center provides printing, copying, faxing, shipping, and high-speed Internet access; fees apply.
- Full-service health spa
- Massage - spa treatment room(s)
- Technology helpdesk
- Concierge desk
- Health club
- Coffee shop or café
- Room service (24 hours)
- Breakfast available (surcharge)
- Limo or Town Car service available
- Banquet facilities
- Multiple small meeting rooms
- Exhibit space
- Business center
- Multiple large conference rooms
- Event catering
- Audiovisual equipment
- Total number of rooms - 1,406
- Express check-out
- Safe-deposit box at front desk
- 24-hour front desk
- Multilingual staff
- Express check-in
- Security guard
- Number of floors - 8
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Beauty services
- Medical assistance available
- Dry cleaning/laundry service
- Laundry facilities
- Video library
- Arcade/game room
- Air-conditioned public areas
- Self parking (surcharge)
- Valet parking (surcharge)
- Wedding services
- Tours/ticket assistance
- Wireless Internet access - surcharge
- Wired (high-speed) Internet access - surcharge
- Business services
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Theme park shuttle (complimentary)
- Number of outdoor pools - 2
- Number of spa tubs - 2
- Technology support staff
- Beach/pool umbrellas
- Secure parking
- Parking (surcharge)
- Area shuttle (surcharge)
- Smoke-free property
- Spa services on site
- Steam room
- Swimming pool - children's
- Television in lobby
Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge
Parking (surcharge), Secure parking, Self parking (surcharge), Valet parking (surcharge)
- The Room
- Premium TV channels
- Pay movies
- Hypo-allergenic bedding available
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Complimentary bottled water
- Designer toiletries
- Hair dryer
- In-room massage available
- In-room childcare (surcharge)
- Iron/ironing board
- Daily housekeeping
- In-room safe (laptop compatible)
- Rollaway/extra beds available
- Cribs/infant beds available
- Cable TV service
- Flat-panel TV
- Connecting / adjoining rooms available
- The Eats
Old Hickory Steakhouse - This rustic restaurant and bar is set in the Everglades-themed area of the resort atrium. Black Angus aged beef and fresh seafood are the specialties. Serving dinner only.
Wreckers Sports Bar - Enjoy elevated sports bar fare featuring lip-smacking appetizers, hearty concoctions and the coldest draft beer in town, including our Wreckers Red Ale. With the feel of an Old Key West bar featuring our 37-foot sports screen! Kids' menu available. Open for lunch and dinner.
Villa de Flora - Our chef’s table offers a seasonal buffet inspired by Mediterranean cuisine with fresh selections from the bread and produce markets, made to order pasta, specialty selections from the carving station, a focused wine list and sangria made tableside! Open for breakfast and dinner.
Sunset Sam's, a Key West Grill - Step aboard the 60-foot sailboat for a tropical oasis of excitement! Sunset Sam's features New World Floridian cuisine, with a variety of fresh seafood prepared to your preference. Kids' menu available. Open for lunch and dinner.
SORA - SORA combines the art of sushi with the style of South Beach and features a full bar offering handcrafted drinks with specialty sushi ranging from startlingly fresh sashimi and the ever-popular kamikaze roll, to our signature cucumber roll. Open for dinner.
SandBar - conveniently located just steps from our pools, SandBar lets you grab a bite without having to leave the fun in the sun! Indulge in All-American favorites and refreshing beverages to quench your thirst. Kids' menu available. Open for lunch and dinner.
Java Coast - Serving fresh pastries, salads, sandwiches, and specialty coffee drinks 24 hours a day.
Haagen-Dazs Ice Cream Shoppe - Ice cream and frozen yogurt are served from late morning until late evening.
- Out and About
The Gaylord Palms Resort and Spa has two freeform outdoor pools. The resort's health spa has a fitness center with cardiovascular and strength-training equipment.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golf - miniature nearby
- Helicopter/airplane tours nearby
- Golf - driving range nearby
- Pilates classes/instruction nearby
- Golfing nearby
- Aerobics on site
- Playground on site
- Swimming on site
- Yoga classes/instruction on site
- Mind and Body
Relâche Spa & Salon
Soothe your senses and refresh your look at Relâche Spa & Salon. The "Best of Florida" services feature signature massages, exclusive treatments, the rejuvenating Bamboo Massage and the skin-reviving Intraceuticals Oxygen Facial. Also on offer are a sauna and spa tub, body scrubs and wraps, aromatherapy, manicures and pedicures, reflexology and waxing.
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Sauna in spa
- Spa tub in spa
- Body treatments
- Facial treatments
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
- Accessibility equipment for the deaf
- Braille or raised signage
The Fine Print for Gaylord Palms Resort & Convention Center
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
This property collects the room rate, taxes, and daily USD 20 resort fee at check-in for any booking where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.
All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.
Check-out time is 11 AM
Accepted at this hotel: JCB International, American Express, Carte Blanche, Diners Club, Discover, MasterCard, Visa
- You need to know
Extra-person charges may apply and vary depending on hotel policy.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 18 per day
- Valet parking fee: USD 25 per day (in/out privileges)
- Rollaway bed fee: USD 25.00 per night
- We Should Mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Awards & Affiliations
- A Green / Sustainable Property - Third Party CertifiedThis property participates in California Green Lodging Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.