Ratings based on 583 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Convienent

Posted Oct 4, 2014
Staff was highly disrespectful as I asked a member not to enter my room and they did so anyway against my will. I think staff needs a bit more training.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, UK

A very comfortable stay indeed!

Posted Oct 2, 2014
Pros: The hotel was organised, clean, modern and nicely placed away from the main tourist haunts. The staff (especially Raymond) were very welcoming.
Cons: Noise between the separate apartments, I could hear my neighbours having a Jacuzzi at 2.00am. Please could you reduce the rain for my next visit...!
Location: There is no shortage of things to do nearby... this is Florida!!!
I arrived at Grand Beach in the small hours of the morning feeling very tired and jaded. I walked into reception where the brightest, happiest welcome awaited me in the form of Ray. His warm welcome lifted my spirits and changed my mood instantly. From there on the stay was a delight. The room was very well appointed, clean and comfortable. I wouldn't hesitate in recommending Grand Beach to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hobe Sound, FL

Friendly staff and great location and more

Posted Sep 29, 2014
The rooms are huge. Our room's ac wasn't working properly so it was a little musty and the pillows were over stuffed so perfect for someone who loves fluffy pillows. I personally prefer a smaller pillow but otherwise the room was prefect. Our stay was short but if you were planning a long vacation and want a hotel with tons of extras for the days when you aren't in the theme parks, this is the place for you. They have organized events by age group every day. There is a playground, hammocks, volleyball courts, an arcade, multiple pools and so much more. You could probably come for a week and not leave the property. In addition to being very close to Disney World, it's also close to Sea World, a couple outlet malls, various restaurants and grocery stores.
Comment from Hotel Management
Oct 2, 2014 by Diamond, Hotel Management
Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear you enjoyed everything the resort has to offer! Our front desk and maintenance team would have been more than happy to look into, fix and/ or replace any malfunction that arose from your room such as, the A/C unit and we apologize for any inconvenience this has caused you. We look forward to the opportunity to welcome you back to Grand Beach Resort soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2014
Great place for family to stay for vacation very satisifed
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Posted Sep 26, 2014
It would be nice to have a Disney shuttle to and from the resort. The stay was great no problems at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous accommodations close to disney

Posted Sep 24, 2014
Pros: The amenities and location
Cons: Not a thing unless they can start controlling the weather for us!
Location: Disney, sea world, all the Orlando theme and water parks. Shopping, outlets anything you need!
Fantastic staff, room, amenities and location! The room, the pool, the mini golf, the staff, and even the parking was awesome! We would go back and are contemplating time sharing! Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Staying here every time I go to Orlando

Posted Sep 20, 2014
The staff was very accommodating. They let me check in 4 hours early and gave me a free upgrade from a 1 bedroom to a 3 bedroom since it was off season and was available. I will stay here any time I go to Orlando
5 out of 5
Recommended
for Families
by A verified traveler from Fishers, IN

Orlando Diamond Resort

Posted Sep 18, 2014
Pros: The friendly staff and the grounds were beautiful. The water in the pool was warm and very clean. They had coffee and cookies to eat at check in
Cons: Nothing
Location: The resort is right off the interstate. Sea World and Disney World were minutes away. Restaurants and shopping were 2 blocks away.
We loved the resort and the grounds. The staff bent over back words to help my 82 y/o Mother who uses a walker and wheel chair. They put us next to the elevator and in front of handicapped parking. They upgraded our room so her bed would be lower to the floor. She loved the resort and bragged everyday how comfortable the accommodations were for her. The mattresses were wonderful. White fluffy towels and upgraded sheets. We had a great stay. The staff called everyday to check on us. We loved the resort and we will definitely book with Diamond Resorts again. The Manager was top notch
5 out of 5
Recommended
for Families
by A verified traveler from Albuquerque

GREAT HOTEL

Posted Sep 11, 2014
Pros: Size of room . Room also had dishes and, utensils . Even place to bar b que if so inclined.
Cons: They do want you to go to breakfast and lunch to take a 'survey' which I'm assuming is trying to sell you a time share.
Location: Sea world, gatorland(pretty cool but looking for coupon--for 1/2 price its worth it)---ifly---disney world---lots and lots of restaurants..
We stayed in the 3-bedroom and it was perfect. Three room, three bathrooms and 3 t.v.s. We have three children and the older they get the harder it is to just stay in a one room hotel or even a hotel suite. Lots of room. We bought food to cook for breakfast and lunch and would dine out only for dinner. Saved quite a bit, since all the theme parks are expensive. Always, look for living social or groupon for the city you are going to get deals on hotels and dining. The hotel was really kept up. Had two pools. Went now in August 2014 and did not have one issue. Happy Vacationing.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2014
Hotel staff was great, jet the room we received had lots of damaged utilities.