Ratings based on 2,023 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York N.Y

excellent. .

Posted Apr 22, 2015
we will back again, don't waste time looking for another place in orlando.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hampshire

Comfort with value

Posted Apr 21, 2015
Pros: Location and atmosphere.
Cons: Drop the price on in the store. A $9 bottle of wine for $17 is too much of a mark up.
Location: Seaworld, universal, disney all within 15 minute drive. Foid places everwhere.
Check in was easy. Property was nicely maintained. Room was a one bedroom which was clean and s pacious for two. Family friendly atmosphere. Great location for most major attractions - even Tampa was only 1:15 hours away. Store on property was a bit pricey bur supermarket and many quality resteraunts right up the road. Watched a time share presentation on a gloomy morning. Would not buy, and did not feel pressured from salesman as i had previosly experienced elsewhere. Would certainly stay at this localation again. Jusr a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, calm resort

Posted Apr 21, 2015
We had a very pleasant stay. The staff was really nice and helpful, the room was clean with a balcony and a big bathroom. We really liked the pool too. However they do not offer a shuttle from the airport, which is something we would have appreciated.
3 out of 5
by A verified travelerfrom florida

Close to all attractions, restaurants & stores

Posted Apr 21, 2015
Didn't like that they try and sell on other hotel stays
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort

Posted Apr 20, 2015
I had a great time with my husband. We walked the resort at night, got into the jacuzzi and enjoyed the hammock. The room was so spacious and comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Olive Branch, MS

Nice

Posted Apr 19, 2015
Rooms were nice. We were upgraded to a two bedroom condo from a single master suite for free. Front desk staff were nice and all employees on site were friendly.
1 out of 5
by A verified traveler

I Didnt stay there I booked the wrong date

Posted Apr 19, 2015
Didnt stay,booked the wrong date and expedia and the hotel still charged me and. Won't give me a refund I wouldn't recommend either one of the two to anyone ever!
Comment from Hotel Management
Apr 22, 2015 by Diamond Resorts, Hotel Management
We regret that you had an issue with your booking. Our cancellation policies are advised on all booking sites, and we strongly suggest all guests contact the resort with any questions they may have prior to arrival. That being said, we truly wish you all the best on your future travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
Great one night stay. Couldn't beat the rate. Huge room and very quiet.
1 out of 5
by A verified travelerfrom California

Too bad

Posted Apr 17, 2015
We were signed for 90 minutes orientation without any further information n clarification they took our signature at the desk; we were told it's just for 10 minutes to discuss about the vacation spot (where to visit n things to know about Orlando,FL & to get a discounted tickets) so we assumed accordingly but at the orientation we were forced to agree to buy their vacation suits/property without our interest. When we denied, they told us that's why they provide us free breakfast; but we told that we will pay the cost of 1 cup of coffee & 1 glass of orange juice, that's what we took. Finally they released us.... It's horrible experience we ever had.... I won't recommend anyone this property......
Comment from Hotel Management
Apr 20, 2015 by Diamond Resorts International, Hotel Management
Thank you for the feedback regarding your recent stay at Grande Villas Resort. We are sorry to hear about any confusion that may have occurred in regards to attending one of our sales presentations and the length of time required. Being a vacation ownership resort, we are more than happy to provide all guests the opportunity to obtain information about our product; however, attendance is certainly not mandatory. Your concerns have been brought to the Concierge Manager’s attention for coaching purposes. We hope that you enjoyed your accommodations and the rest of our staff provided exceptional customer service and we hope you will allow us the opportunity to welcome you back for a much more pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom w

3 night stay

Posted Apr 16, 2015
Hotel had a schedule full of things to do. Tub in room was awesome. Down side was smoke when entering and exiting building. Guys that got pool area ready in a.m were very pleasant.