Ratings based on 1,273 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler

Hotel a bit dated but very close to Disney.

Posted Dec 19, 2014
Location brilliant for the parks and lots of places to eat. Daily housekeeping a bit hit and miss eg sometimes fresh towels and kitchen cleaned/ wiped down. Breakfast - can't complain as it is included and will keep you going a few hours. Great value for the location
2 out of 5
by A verified travelerfrom palm beach,fl

Posted Dec 17, 2014
Asked for extra towels & night manager looked at me as if I was nuts. Next day towels that were replaced where clean but damp not dry. No bath amenities. Bring your own shampoo n conditioner. Without a/c on room smelled very outdated. Lobby looks good. I've stayed in better places in the same price range!
3 out of 5
for Families
by A verified traveler

Handy to Disney.

Posted Dec 7, 2014
Pros: Proximity to theme parks and shuttle bus provided.
Cons: Updated room facilities would be good.
Location: Disney, Universal, close to restaurants
Room was a little dated. Breakfast was ok. Complimentary shuttle bus was great. Most staff very helpful.
3 out of 5
for Everyone
by A verified traveler

Decent hotel

Posted Dec 4, 2014
Pros: Free breakfast
Cons: I left my ipad charger and called and they said the didn't have it when I know without a doubt that I left it on the wall.
Location: Great location
Very good hotel for the price, great location but not happy when I left my ipad charger on wall and was told they didn't have it when I know I left it on the wall by the bed.
4 out of 5
for Everyone
by A verified travelerfrom Harrisburg

Close to attractions and a kitchenette too.

Posted Nov 16, 2014
Pros: Location, kitchen area, and breakfast included
Location: Close to Disney, Universal Parks and shopping..
Rooms were clean, good sized and had basic kitchen amenities included. Breakfast was good and an added benefit before doing the parks for the day. Hot tub and pool were enjoyable. Overall a really good experience. would stay again
3 out of 5
for Everyone
by A verified travelerfrom allentown, pa

Beautiful location to all the theme parks and more

Posted Nov 14, 2014
Pros: Roomy, close to all the parks
Cons: The bathroom.
Location: Location, location, location. 15 to 20 minutes to everything. Including the airport.
Everything was great except our bathroom. The toilet backed up 3 times because of the flush did not work right. The main water line to the toilet leaked. The tub ran water all the time, not dripping, but ran.
5 out of 5
for Everyone
by A verified travelerfrom Rhode Island

fun filled date with Hawthorne Suite & Orlando

Posted Nov 13, 2014
Pros: well managed, accommodating, our room 525 wonderfully quite although it is a family resort, & your oatmeal with raisins was superb.
Cons: the business room!!!!!!!!!!! 3.00 dollars for 15 minute use of the computer is not necessary
Location: My preference was the church Queen of the universe. Praise GOD
An exceptionally joyful visit of family and Mickey in sunny Florida. Ever so welcoming was the personal greeting and friendly hospitality from all at Hawthorne hotel. Pleasant views from all sides of the hotel and pool and hot-tub made the days bright. Now I need to compliment the wonderful hot breakfast at the start of each new day. Shuttles were available and extended help for sight-seeing and visiting everywhere was appreciated. Altogether this stay created magic memories that will last forever.
5 out of 5
for Everyone
by A verified travelerfrom CA

Hard to find the hotel for a 1st time visitor

Posted Nov 10, 2014
Good, but the coffee cup in my room was never cleaned, nor was the coffee packet ever replaced in the next 3 days. However, the front desk person was very helpful at check in, and the breakfast was excellent.
2 out of 5
by A verified travelerfrom FL

Close to restaurants

Posted Oct 28, 2014
The only good thing about this hotel is the location. It's near the parks and restaurants. But I will not comw back here. The hotel does not have a fridge although they have an ice machine on each floor. The worst part is they did not clean our room! Free breakfast was okay.
5 out of 5
for Everyone
by A verified travelerfrom Illinois

Everything was nearby except the beach.

Posted Oct 27, 2014
Pros: They hosted a nice breakfast with a comfortable dining area. The staff was friendly and helpful.
Cons: The elevators were too slow and the front desk desk sent us over to a person who tried to get us to attend some kind of sales pitch.
Location: The must be 50 restauarants withing 2 miles
We stayed there for 5 days. We took the free shuttle to Disney and Epcot. The grounds were pleasing and the hotel is well located for attractions.