Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Nice hotel close to the airport

Posted Jun 23, 2015
Pros: Clean room, proximity to airport and very helpful check-in staff
Cons: Air conditioning units need to be upgraded and the rooms could be larger.
Location: Restaurants close by
I stayed here on two different dates - at the beginning of my vacation and at the end of it to be close to the airport. On both occasions, check-in staff were exceptionally friendly and helpful. Great initial impression of the hotel based upon these employees. The room (two doubles) while very clean was rather small and the bathroom door barely cleared the front of the toilet. Too small of a room and bathroom to stay in for more than one night. The room had an air conditioner that while running never seemed to cool the room completely. Beds were comfortable and room was clean. Room featured a Keurig coffeemaker and a mini-fridge which was a nice touch. Lobby also offers breakfast and dinner, for a fee. Several restaurants within walking distance like Denny's and TGI Friday's. Very close to airport and complimentary shuttle services.
Comment from Hotel Management
Jun 30, 2015 by General Manager, Hotel Management
I am glad to here that you enjoyed both your stays here at the Hampton Inn Orlando Airport recently and that our location was perfect for your visit. We appreciate you for highlighting our closeness to many restaurants and the convenience of our complimentary shuttle service. It gives me immense pleasure that our staff made such a lasting impression on you and that you found your bed to be comfortable. Thank you again for your feedback which will aid us to work towards enhancements of our products and we hope to see you back again soon! Sincerely, Debra Thompson-French General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from College Station, Texas

Posted Jun 11, 2015
Nice hotel if you need to be close to the airport.
Comment from Hotel Management
Jun 13, 2015 by Assistant General Manager, Hotel Management
Dear Jennifer, Thank you for your stay. I appreciate you pointing out our proximity to the airport. Thank you again for your feedback and we hope to welcome you soon. All the Best, Melissa Petiot Assistant General Manager Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Couples
by A verified traveler from Northern Virginia

Very nice for the price. Great location.

Posted Jun 2, 2015
Pros: Refreshments always available in the lobby, i.e., fresh lemondade, coffee, and pastries. Ben & Jerry's in the snack shop? - YES!! Great choice!
Cons: bed pillows and view from out window
Location: Great restaurants within 2 minutes. Wish it were closer to shopping mall. and further from toll roads. Was helpful to have a drug store close by.
Very clean, modern decor, not really my style, but acceptable. Food in the breakfast/dining area was very good as was service there. We recommend better bed pillows. They were flat pillows - totally useless. Would have liked a room with a better view than the roof looking out at the air-conditioning units. Pool was very nice as was workout room and office room for computer use. Very nice to have fresh lemonade and pastry in the lobby! Lemonade was VERY good!! We will probably stay here again the next time we travel to Florida. We will bring our own pillows though. :-)
Comment from Hotel Management
Jun 5, 2015 by Assistant General Manager, Hotel Management
Dear Lisa, Thank you for choosing our hotel for your accommodation needs. I am happy to know that you loved our clean rooms, convenient location and wonderful facilities. It is great to hear that you enjoyed the lemonade as well as the breakfast offerings along with our prompt service and found us to be a good value for money. Thank you again for your feedback and we will be eagerly waiting for your return to our hotel. Sincerely, Melissa Petiot Assistant General Manager Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Close to airport

Posted May 24, 2015
Pros: Convenient location to airport
only stayed one night after vacation, headed back to "COLD" Boston!
Comment from Hotel Management
May 26, 2015 by Assistant General Manager, Hotel Management
Dear Paula, Thank you for your overnight stay with us and for pointing out our closeness to the airport. We are very proud of our Hilton training in providing excellent stay for all our guests and I am happy that we were able to meet and exceed your expectations during your quick visit. Thank again for the perfect five star rating and we look forward to the opportunity of welcoming you back soon! All the Best, Melissa Petiot Assistant General Manager Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Very clean and the room was good size. Located close to the airport.
Comment from Hotel Management
Apr 16, 2015 by General Manager, Hotel Management
Thank you for staying with us. I am pleased to know that we were successful in meeting your expectations thus providing you a memorable stay. We hope to welcome you again. sincerely, Melissa Petiot Asst. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgetown

All wonderful, but received an unexpected 50.00 ch

Posted Apr 6, 2015
Pros: Everything
Cons: All wonderful
Location: Nearby airport
Wonderful, but received an unexpected charge of 50.00 on my bank statement, that I am contesting.
5 out of 5
Recommended
for Personal Event
by Constance

Posted Mar 31, 2015 on Hotels
Comment from Hotel Management
Apr 1, 2015 by Hotel Manager, Hotel Management
Thank you for your five star rating. We appreciate you and hope to welcome you back again in the near future. Sincerely, Alex Blanco General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bayern

Posted Mar 27, 2015
Location: Schnell zu finden und nur Minuten vom Flughafen entfernt.
Wir waren nur eine Nacht im Hotel, unser Zimmer war schön, die Angestellten sehr freundlich.
5 out of 5
Recommended
for Couples
by raymond from tucson, az

return from carribean

Posted Mar 20, 2015 on Hotels
very accommodating to a very late arrival (3am)because of airline connection problems.
Comment from Hotel Management
Mar 21, 2015 by Hotel Manager, Hotel Management
Thank you for staying with us. I was delighted to know that your overall stay was a wonderful on . I appreciate you recognizing our efforts. Thank you for sharing your experience with our online viewers and we hope to welcome you back once again. Sincerely, Alex Blanco General Manager
5 out of 5
Recommended
for Couples
by Paul from Newport Beach, Ca

Great Weekend

Posted Mar 20, 2015 on Hotels
Very nice rooms and great service.
Comment from Hotel Management
Mar 21, 2015 by Hotel Manager, Hotel Management
Thank you for your wonderful comments. I was glad to know that you loved the accommodations and service provided to you. We appreciate you recognizing our efforts and hope to welcome you once again. Sincerely, Alex Blanco General Manager