Ratings based on 1,168 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Susab from Hamilton Ontario

Excellent Facilities

Posted Apr 16, 2014
Pros: The staff was very friendly!
Cons: The entire complex is very big it would be helpful if they had a more regular shuttle service to the main pool area.
Location: Across the road from Seaworld and close to Aquatica.
A wide variety of facilities to enjoy including a Jogging Path, Basketball Court, Tennis Courts, Movie Theatre, On-Site Restaurant with a great food menu, 3 pools, Daily Exercise Classes, and a wide variety of Children Activities. There was enough to do on site without ever having to leave.
4 out of 5
Recommended
for Everyone
by A verified traveler

Too loud

Posted Apr 14, 2014
Gaps between doors. Can hear kids and people snoring. Not very Cush in room compared to other hotels in this range. Not big for a suite. Same size as regular room
3 out of 5
by Tina from NH

Nice Hotel POOR Management

Posted Apr 12, 2014
Pros: They have three pools, full kitchen and even a starbucks on the property.
Cons: SERVICE. The service was terrible! The rooms were very muggy, and a little musty, they push time share sales on their guests. Rooms need updating.
Location: Seaworld is across the street, Disney, Universal and shopping outlets are very close and easy to get to.
The hotel itself is nice. The rooms are in need of updating and very humid. So humid that they left a dehumidifyer running in the middle of the kitchen. We had a few problems, the light on balcony not working, ceiling fan didn't work and we paid for an upgraded room with a jacuzzi but the jacuzzi did not work. We brought these things to the attention of the hotel, there was no sense of urgency to fix items. Our last night there we were asked to remain in the room to show the maintenance person exactly what was wrong. We wasted over three hours waiting for them to come and when they did come, they wanted us to wait around even longer so that they could come back to repair the tub. There was absolutely no respect for our time! We ended up telling them to forget it as this was not an ideal way to spend our remaining vacation. There was no apology, nothing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, walking distance to Sea World.

Posted Apr 7, 2014
Pros: Close to Sea World, wonderful staff, facility was very clean.
My family and I enjoyed our stay. Very spacious room and extremely clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to everything Sea World

Posted Apr 6, 2014
Pros: Convenient to restaurants, Sea World, etc. Also thought the staff was very helpful and nice. The rooms were very comfy.
Cons: The microwave didn't work, which was not a big deal since we hardly cooked anything. Could use some ice cube trays in the kitchen.
Location: Great place for young children.
Brought my Mom down for a visit to see the Antartica exhibit at Sea World. Really loved the condo, the pools, the restaurant and market. We had a fabulous time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hilton Grand by Seaworld

Posted Apr 6, 2014
Great family friendly place to stay. The resort has lots of activities to entertain the children while you take a break from all the resorts. Close to outlet shopping, groceries and restaurants. The only downside was there is a firehall only a few blocks away and in the complex we stayed in (balcony facing Seaworld's parking lot) you could hear the sirens every time they deployed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Family friendly

Posted Apr 5, 2014
Loved the amenities! Very family oriented. Super friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by Yves from Halifax, Canada

Nice resort, excellent amenities & near SeaWorld

Posted Apr 3, 2014
Clean & fonctionnal room. Three nice pools. Great pool restaurant/ bar. Near everything & ease of access to I4 and International drive.
5 out of 5
Recommended
for Everyone
by Rudeez from Toronto

Amazing on all accounts!

Posted Apr 3, 2014
Pros: Everything - beautiful, clean, well maintained rooms and grounds! Pool and exercise room are great!
Cons: Nothing
Location: The location is perfect if you are staying within the central area. It's off the main road so not overly congested and not a lot of traffic.
We have been coming here every year for vacation for the last 4 years and it has been fabulous every time. We always feel welcomed and accommodated with our needs. The staff are friendly and attentive. The rooms are well maintained and clean! The resort/grounds are well maintained and beautiful. The resort always has great activites going on daily for all age groups. The pools and exercise room are just what I am looking for in a resort. Always a great experience! Would definitely recommend to anyone who would like to stay in the Orlando area! Can't wait until next year when we go back again :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely loved this hotel!!!!!!

Posted Mar 31, 2014
Everything about this hotel was excellent! The staff was extremely helpful and friendly ...best vacation ever and we will definitely stay here again !!!!