Ratings based on 2,150 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Fl

Great hotel close to shopping outlets.

Posted Aug 2, 2015
Pros: The rooms are beautiful.
Cons: Parking
Location: The sea world parks.
Very pleasant trip. We enjoy the pool and the restaurants near by. We will definitely return for a longer stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Aug 1, 2015
Will recommend to anybody and will return at the same place!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pooler, Georgia

Excellent hotel for family vacation

Posted Jul 31, 2015
The room was clean, comfortable quiet and spacious. The breakfast from Fresco Market & Deli (onsite) was delicious. The staff was courteous and helpful. The pools are very nice. We will definitely stay here again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Ocala Florida

Staff terrible

Posted Jul 31, 2015
Cons: Front desk staff...and don't make promises that you can't keep...
was told I could get a early check in and late check out...I ask for pool view and was the farthest away possible from the pool...all the way in the back of the hotel by the outlets facing the parking lots...I booked my stay way in advance and paid in full up front for two nights and two rooms...I arrived at 1:30 and wasn't checked in until 3:54 and when I asked for late check out they told me it wasn't available...The front desk staff was very rude...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Excellent, everything about this hotel was fabulous.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

利便性の高いホテル

Posted Jul 28, 2015
家族4名で1BRに7泊しました。 アウトレットとスーパーが近く、ディズニーワールドやユニバーサルオーランドからも車で15分位です。フルキッチンで自炊もでき、とても便利でした。
5 out of 5
Recommended
for Families
by A verified traveler from Atlanta, GA

Very nice hotel!

Posted Jul 25, 2015
Pros: Pool and gym.
Cons: No improvements recommended.
Location: SeaWorld is down the street. Literally.
This is a very nice hotel with tons of onsite activities for the entire family. Restaurant, pool, gym and business center are all top notch. I will definitely be returning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service

Posted Jul 22, 2015
The staff on the hotel premises were exceptional, friendly, helpful and I highly recommend this hotel. Many amenities throughout the compound and kept in top condition. Beautiful compound.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice.....great pool, shuttle to parks great

Posted Jul 19, 2015
our room was to close to elevators. and on ground floor, probably worst room in the building, im sure other rooms were great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Pros: The room, grounds and the pools were wonderful. There were a lot of fun things going on at the pool: music, movie, aerobics, and other fun things.
Cons: The concierge staff was too aggressive regarding time share meetings for discount tickets to local attractions.
Location: The Outlet malls, grocery stores, restaurants, and theme parks were within minutes of the hotel.
It was a nice relaxing get away for us. The resort was beautiful and clean.