Ratings based on 1,854 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort hotel

Posted Jun 28, 2015
Very nice convention/resort hotel. Clean, comfortable, and well maintained. Add $50 to your rate to account for parking and resort fees.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great family friendly hotel

Posted Jun 27, 2015
We booked the night before we went just looking for a quick getaway. The hotel was beautiful and the staff was fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this hotel.

Posted Jun 26, 2015
The whole family loves the pool. I booked three rooms and there were some mix ups and wrong charges. I was concerned when I went to the desk to talk about it. They were amazing and very pleasant. Corrected everything immediately. Will be back again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Stadf

Posted Jun 25, 2015
Excellent staff. Security handled a incident of person trying to steal Childrens pool accessories and equipment right in front of me. I did not sleep good that night - and they did not accommodate with accessory service but provided wonderful staff who comforted us and my children in a very scared time. I have pics of people with us when the men tried to steal my belongings at poolside. Wish I had remembered to son them the peoe- but was so shaken up- by time up to room with my children was too late. Hope they watch better over pool to say the least. Security was excellent in responding to our call !!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, Mi

Nice hotel, at a reasonable price.

Posted Jun 23, 2015
I booked this hotel on our recent stay in Orlando and what attracted me the most to this property was the free shuttle services to all the Disney. This was great as we didn't rent a car. The pool & lazy river was a big hit with my 5yr old. And I throughly enjoyed the restaurants & the gift shop on site! As they sold tickets to all the Disney parks! The associate even advised me to download the app so that I can choose what attractions to use for Fast Pass at Magic Kingdom. This was extremely helpul! The only negative I have is that we stayed in a room with only a shower and unfortunately the floor was a bit soaked after every use, which is a bit dangerous as I slipped but thankfully didn't fall. I won't complain too much because our room on the 3rd floor had an amazing view of the pool, and we were even able to see fireworks from Epcot! Overall a great stay at a very nice property!
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

Close enough to everything

Posted Jun 23, 2015
Great hotel close to everything (many shuttles thru the day to any of the parks you'd want to go to). Extremely courteous staff. I paid for the Disney view which was the only disappointing part....waste of money I'd say since you're really seeing nothing Disney (you see the golf course allright but not Disney so was disappointing for the kids)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Jun 22, 2015
Perfect location. The family loved the pool. Very friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Always a fun time

Posted Jun 22, 2015
Pros: Close to surrounding Disney locations.
Cons: Have a 55 and older floor. Some people are embarrassing loud :}
Location: Location is great. We go to Downtown Disney, and monorail hop to all the hotels.
Had a great weekend away. The hotel is always a fun place just to hang out and very convenient to other Disney locations. The only bummer was our room was booked with a Disney view, our view was the top of the garage roof :( Oh well....still a great time.
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Great place for family

Posted Jun 22, 2015
My mom, 10 month old and I stayed here for 3 nights. Very accommodating, great food, great lazy river Wished the room fridge had a freezer (I am a nursing mom so a place to stash frozen milk would be nice) Staff was great The hotel smells amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson Arizona

Awesome hotel / worst security

Posted Jun 22, 2015
Excellent bar and food service. Must try the Kentucky Orchid drink. However room security is terrible. I had items stolen from my room and Michael's security team did nothing. Don't leave anything valuable in your room. But do visit the upscale restaurant and bar.