Ratings based on 1,707 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Location: We had a very short stay at the Hilton Bonnet Creek. We live close to Orlando but often pop over for short stays so have stayed at quite a few hotels
We enjoyed our short stay at the Hilton Bonnet Creek. Great hotel for the price range.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for a Disney trip.

Posted May 4, 2015
Pros: The hotel has a fantastic location if you are going to Disney. It was very clean and the pool area was very nice. The room was well appointed.
Cons: Disclosure of extra fees / charges.
Location: The hotel is beside the Waldorf Astoria and beside the Bonnet Creek Resort. There is golf on site as well as the pool area.
Our experience was very good. We did not wait long to check in and our room was ready upon arrival. The staff was pleasant and the room was a good value for the price paid. The only negative of our experience was that the hotel could be more transparent with regards to their extra fees. For example, upon check-in we were requested to leave a credit card on file for incidentals. Upon checkout we were told what was charged. I was surprised because we didn't charge anything to our room. It turns we were charged a resort fee as well as parking charges. Those items should be addressed at check-in so there is no surprise at check-out.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Nice place

Posted Apr 30, 2015
The Hotel is beautifull. Front desk service not very friendly but overall nice experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, Fl

NO MORE Disappointing Disney Hotels for Us!!

Posted Apr 19, 2015
We LOVED this hotel! After THREE disappointing Disney Hotel stays in a row, I found this hotel. It's BEAUTIFUL and the pool area is incredible. We have already booked again. Our new FAVORITE Orlando hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Fun hotel close to downtown Disney.

Posted Apr 19, 2015
Very nice hotel with a large pool, water slide and lazy river. All heated. Hot tubs too. Very attentive staff keeping the place spotless. Spacious and clean rooms. Keep in mind the surcharges; $18 nightly parking fee and $25 daily resort fee. Book on Expedia with your mobile device to get a discounted rate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, easy access to Disney.

Posted Apr 18, 2015
Friendly staff, very helpful. Rooms clean and good size. Restaurants good and prices fair. Bus services to Disney excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Shuttle to parks was great.

Posted Apr 17, 2015
Cons: The only thing that I think could be improved was when the cleaning staff came in they did not restock all items like the coffee cups and cream
Clean and Tidy. Restaurant poolside was great. Free transportation to Disney Parks ran several times a day which was very convenient. Location was wonderful. Enjoyed the pool. Nice staff. Reasonably priced.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Spring Break

Posted Apr 16, 2015
Had a few problems with the crowd staying at the Waldorf adjacent to the Hilton. Management was extremely helpful and willing to rectify the problem. The hotel staff went above and beyond for us! We can't compliment their service enough! Between management, servers, staff, housekeeping, bartenders, shuttle drivers, etc. we couldn't tip them enough for their stupendous service! We were lucky enough to have had the privilege to have Jeff serve us in the mornings. This man is a diamond in the rough. He is amazing! I have stayed at numerous hotels around the country, as well as world, have dined in some of the finest establishments out there, and Jeff is the best server I have ever had! The hotel was clean and modern! I fell in love with its lobby! We had a great room, but gave it up for early check in. The room we were given was on the fourth floor and was somewhat small and had a view of a terrible wall. It was my choice to take what was ever available because we arrived at 1pm and we wanted to enjoy the day. The pool was packed and we were unable to get chairs and/or a cabana all four days. We did spend money on bottle service and were able to keep a small table by the outside bar, which served its purpose. On the last day of our trip the pool wasn't as clean as it was when we first arrived. I would recommend this hotel to anyone, although I wouldn't stay here during spring break. I wasn't happy with the rude behavior of the adults, children, and teenagers who were gu
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Great staff, clean room. Wonderful buffet breakfast. We had a massage at the spa next door which was excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Pool was a lot of fun.

Posted Apr 16, 2015
Staff was awesome! Pool was nice to relax in at the end of the day.