Ratings based on 3,000 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
I was there on business and the hotel was very nice.
3 out of 5
by A verified traveler

Posted Sep 22, 2014
Pros: Location.
Cons: Common areas.
Location: Location is great!
I was expecting a much nicer Hotel due to the name Hilton. The Jacuzzi and pool are needs some improvement. I think for what you pay, you can get a nicer deal....
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Close to Downtown Disney and Disney World

Posted Sep 22, 2014
Pros: Buses available for transport to and from the different Disney parks.
Location: Really close to Disney World parks. Walking distance to Downtown Disney (great location).
Great stay. Nice hotel. Helpful staff. We really enjoyed our stay. Nice rooms, good shopping, great pools.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago illinois

adult vacation

Posted Sep 22, 2014
Pros: cleanliness
Cons: pillows to soft
Location: downtown Disney within walking distance bus service great to the parks
walking distance to Downtown Disney Friendly Staff Fantastic Bus Service to the Parks market place staff wonderful
5 out of 5
Recommended
for Families
by A verified traveler

excellent hotel near to all parks will go again

Posted Sep 10, 2014
Pros: location
Cons: update carpets
couldn't fault hotel or facilities great time great location
5 out of 5
Recommended
for Everyone
by A verified traveler from Johnston, RI

Very Nice Hotel

Posted Sep 9, 2014
Pros: Last minute reservation; very clean room and beds were very comfortable. Close to the Downtown Disney.
Cons: Magnifying wall mirrors in the sink area.
Location: Downtown Disney was just a short walk.
Great location in the heart of the Disney magic! Very nice room with plenty of space. Front desk staff very nice and friendly. Not happy about the parking fee and hotel fees but would definitely stay again.
1 out of 5
by A verified traveler from Toronto

Hotel with bugs in the washroom

Posted Sep 8, 2014
On day one we found bugs in the washroom in our room. We went down immediately to tell the front desk staff of the problem. We were asked what types of bugs they were. The hotel staff member did not seem well trained in dealing with this. We told them that we did not know what type of bugs they were and that we would appreciate it if the house keeping staff could clean the washroom. Fast forward to the to the night time. The washroom floor has not been cleaned and there are still bigs crawling around on the floor. Fast forward to check out time (2 days total stay). The front desk staff member did not ask me how my stay was. After paying the hotel charges and walking away from the front desk, The staff member asked me how the stay was. I told them that it was terrible as there were bugs on our washroom floor and that the front desk did nothing to take care of the problem. The floor was not even cleaned when we requested it. Disgusting hotel. Never staying there again. It ruined the Hilton brand for me.
3 out of 5
Recommended
for Families
by A verified traveler from Houston, TX

Time to revamp the rooms

Posted Sep 8, 2014
Pros: Location
Cons: Appearance & rooms should be revamped
Location: Downtown Disney is walk able where so many choices of restaurants hence its equally crowded. Lot of shops & Disney stores.
The Hotel where is located is absolutely ideal to walk to Disney downtown esply in the night time. But the hotel rooms could be updated as it looks so dated.The staffs were OK nothing exemplary
4 out of 5
by A verified traveler from Virginia

Terrible bathroom. No microwave,empty refrigerator

Posted Sep 6, 2014
The hotel telemarketers sold me cheap Disney tickets that limited my movement as planned. Their so called deals sale tactics completely consumed our 4days Disney vacation with my family.Hopefully my experience with will help improve their performance standards.
3 out of 5
by A verified traveler

Nice location but need renovations badly

Posted Sep 2, 2014
Pros: Great location to downtown disney
Cons: Clean rooms correctly and renovate the rooms. Look old and dated
Bathroom was not cleaned and toilet would not flush.