Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Fayetteville, NC

It was not what I expected from the Hilton brand.

Posted Jul 23, 2014
Pros: It had a nice lobby and courteous staff.
Cons: Update the remaining rooms, and staff the coffee bar.
Location: The hotel was convenient to shopping, an abundance of restaurants. It was just off the interstate, so it was convenient to the Disney parks as well.
It seemed that the hotel was being updated in places. The lobby was nice and the staff was very courteous at check in. I was excited to see a small shop that boasted Starbucks coffee, however the two times I stopped in during our stay, there was no one working the counter. Our room was not as nice as the one pictured in the advertisement, and I am guessing that was the reason for the great price. There's nothing like a little bait and switch. I will not stay at this hotel the next time I visit family in the Orlando area, and I recommend that unless you intend to pay for one of the more pricey rooms you find another place, too.
2 out of 5
for Everyone
by A verified traveler from Fort Myers Fl

It was nice and clean.

Posted Jul 7, 2014
Pros: The room service was fast and the food was excellent.
Location: We were close to the Daytona race track, which we attended.
We had a group of teenagers in the room next to us that were very noisy at 1:00AM and I called the front desk asking them to send someone to their room to get them to quiet down. Then at 3:00AM I had to call again because of the noise. I had to call again at 3:30 AM and again at 4:10 AM before something was done. Needless to say we didn't get a good nights sleep.
2 out of 5
by A verified traveler from Tennessee

No more Hiltons

Posted Jul 6, 2014
We were just passing through Orlando and needed a place for four for one night. Room was small for the price and did not have a fridge. Went to our room and the toilet didn't work. They moved us to another room. At 2:00am the hotel staff booked someone else in our new room and those people were trying to get in to the room. When I notified the staff the next morning they were not overly friendly about the event. They gave us two free breakfast even though there were four in our party. The lobby was very nice but the room was no nicer than a cheaper hotel.
3 out of 5
by A verified traveler

Posted Jul 3, 2014
The staff was nice it was an old hotel needs renovation. That carpet in the room need to be replaced they had stains all over them and the bathrooms needed to be done over that hotel needs some work
3 out of 5
for Everyone
by A verified traveler from Fort Lauderdale, Fl

Fair Hotel but didn't live up to expectation

Posted Jun 23, 2014
Pros: Great Location!
Cons: The bed boxspring was broke.
Location: Many restaurants to choose from
The staff wasn't very friendly and the bed in room 219 wasn't comfortable.
5 out of 5
for Everyone
by Pamela


Posted Jun 18, 2014
When we arrived asked if they bad rooms available for check in before 3, the lady at the front desk was great asked if they had a rate to that of Expedia she said no, so we booked online a day reservation showed up immediately, then she upgraded us to a king bed as well, hate I can't remember her name but she was awesome ! Would stay again
4 out of 5
for Everyone
by K from Miami, FL

Comfortable and Convenient

Posted Jun 17, 2014
Pros: Spacious room, awesome beds, CLEAN, great gym.
Cons: Hotel could use some renovations.
Location: Lots of shops and restaurants, right off the I-4 which can take you to any major attractions.
We made a trip to Orlando for our niece's graduation and booked this "40% off Mystery Hotel" for three nights - We were pleasantly surprised. For a Hilton, this was not the top of the line - It's an older Hilton, so some of the decor is a little dated, etc. - But the room was clean and and spacious and very comfortable. (The beds are amazing.) The location was right off the I-4 and close to a mall with many shops and restaurants. Hotel staff was nice and polite, and they have a GREAT gym with a sauna! If you're looking for the "four star hotel luxury experience" there might be better options, but at the rate we got we were very happy.
5 out of 5
for Everyone
by Jaime from Clearwater, Fl

Nice hotel, but lacking conveniences

Posted Jun 15, 2014
I haven't stayed in a hotel in quite some time that didn't have a fridge or microwave. Found out you could get them both for extra charge after checking in. Nice hotel. Would stay again.
5 out of 5
for Everyone
by A verified traveler


Posted Jun 9, 2014
Awesome experience! Very nice and clean hotel. I only stayed for one night, but I would most definitely go back, again!
5 out of 5
for Business Travelers
by suzi from edinburgh

Nice clean hotel with great facilites

Posted Jun 6, 2014
Pros: shuttle service to local shopping mall
Cons: nothing
Location: nice location lots of shopping downtown disney 40 mins away
I stayed solo 1 week in this hotel my room was comfortable and very clean, staff were wonderful.