Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Good but could have been Better

Posted Nov 12, 2014
The King Suite corner room was nice and spacious. The A/C was loud when it would startup each time and then it would quiet down after a few minutes. There wasn't much sound deadening between my room and the one above me, could hear kids running around for several hours; at night things were silent so it wasn't a big deal - just something to keep in mind. The hotel staff were polite though there were issues preventing me from checking in until almost 5PM. Overall I was satisfied with my stay and I would consider staying there again on a future visit.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Australia

Everything about this hotel was just 'ok'

Posted Nov 12, 2014
Pros: Bed/pillows were comfortable. Coffee shop downstairs has some useful extra supplies such as toiletries.
Cons: The hotel needs updating and the food available at the bar could be improved - I found servings to be very small for the price.
I stayed here for 4 nights for a business trip. It is clean and convenient. In-hotel food was fairly expensive but tasty. Rooms and facilities were just ok - the hotel is quite dated, but very clean. One night there was a function downstairs and there were kids running around the halls and generally making mischief until the small hours. The rest of my stay the hotel was whisper quiet, even on election night when there was a political function held downstairs. One thing to note is that the water here is absolutely revolting - the smell of sulphur is extremely strong - even showering it was nearly overpowering. Not much the hotel can do about it as it's an Orlando/Florida thing - but something to look out for. Those unaccustomed to it will need to use bottled water - I even used bottled water for the coffee machine in my room as not even the coffee could drown it out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2014
Absolutely love this hotel. Been here twice and will always come back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Charleston, sc

Nice hotel on the outskirts of a big town

Posted Oct 14, 2014
Nice clean room but the beds were double size. I think the rate was to much for double beds. Othrr than that I was a geat hotel
2 out of 5
by A verified traveler

Posted Oct 2, 2014
The lady in the front disk named Phi is rude. Treated me like I haven't been to a hotel in my life. Staff knock my door at 11am asking if I want to stay one more night, but the check out is supposed to be 12nn. I complained at the front disk and this rude lady named Phi told me that "All hotel do knock the doors if I don't have my do not disturb sign on" with her eyes rolling. Definitely a nonprofessional. I will never stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Daytona Beach

Nice hotel

Posted Sep 24, 2014
Pros: Close to work
Location: Near altamonte Mall
5 out of 5
Recommended
for Getaway With Friends
by A verified travelerfrom Davie, fl

Love this place

Posted Aug 29, 2014 on Hotels.com
This hotel is great. I keep coming back and will continue staying here. Great alternative to the clutter of hotels in the park area. Best bang for the buck!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Hilton Altamonte Springs

Posted Aug 28, 2014
Nice hotel. Reasonably priced. Friendly staff. I recommended this hotel to one of my coworkers, for a trip next month.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Front Desk staff very helpful, especially Stefanie

Posted Aug 26, 2014
Pros: Nice outdoor pool and comfortable, artistic furnishings and art everywhere.
Cons: Perhaps a renovation is in their future, but overall, it's a comfortable, clean and well attended hotel.
Location: It is easy to access and there are many stores, restaurants, shops, etc. within a 5 mile radius. Walking is not an option though due to the distance.
While visiting to attend an art course and not having ground transportation (except for taxis), the front desk employee, Stephanie arranged for the shuttle bus to transport and pick me up every day of my stay. They also arranged for transportation to the airport. Overall, the staff in the restaurant and all other locations were very helpful, polite and professional. Excellent service and I would definitely return to this hotel.
5 out of 5
Recommended
by Gar663from Fort Myers Florida

Nice & clean

Posted Aug 22, 2014 on Hotels.com
Staff was friendly and attentive. Rooms were clean and beds were comfortable. All at a very good price.