Ratings based on 315 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Tampa, FL
Hilton Altamonte SpringsPosted Aug 28, 2014
Nice hotel. Reasonably priced. Friendly staff. I recommended this hotel to one of my coworkers, for a trip next month.
for Everyoneby A verified traveler from Canada
Front Desk staff very helpful, especially StefaniePosted Aug 26, 2014
Pros: Nice outdoor pool and comfortable, artistic furnishings and art everywhere.
Cons: Perhaps a renovation is in their future, but overall, it's a comfortable, clean and well attended hotel.
Location: It is easy to access and there are many stores, restaurants, shops, etc. within a 5 mile radius. Walking is not an option though due to the distance.
While visiting to attend an art course and not having ground transportation (except for taxis), the front desk employee, Stephanie arranged for the shuttle bus to transport and pick me up every day of my stay. They also arranged for transportation to the airport. Overall, the staff in the restaurant and all other locations were very helpful, polite and professional. Excellent service and I would definitely return to this hotel.
for Everyoneby A verified traveler from boca raton
Posted Aug 18, 2014
Very lovely and clean hotel. Staff was friendly and accommodating. I will certainly stay here again. A little further away from a UCF but price much lower than hotels near campus. Worth the drive
for Everyoneby A verified traveler from Jacksonville
Posted Aug 4, 2014
Pros: Service is always wonderful. The pool is great.
Location: Lots of restaurants are close along with the Altamonte Mall.
Staff was very friendly throughout our stay. Any requests were answered Ina very timely manner.
by A verified traveler from Thornhill, Ont. Canada
Great locationPosted Jul 31, 2014
Pros: Checkin-staff, executive bkfst staff were both great
Cons: fix the areas mentioned in experience
Location: was close to Winter Park area; 30 to 60 minutes away from attractions
Most of the hotel experience was up to par with the following exceptions: 1) Hotel room A/C was not working for approx 24 hours reaching 80 degrees overnight 2) Housekeeping didn't service the room two days out of seven, wrongly stating that we 'must have' left the DND sign on the door 3) stupidest location for the toilet roll dispenser I have ever seen
for Everyoneby A verified traveler
Posted Jul 30, 2014
Beautiful facility! Wish we could have stayed longer. One disappoinent was no mini fridge.
by A verified traveler from Fayetteville, NC
It was not what I expected from the Hilton brand.Posted Jul 23, 2014
Pros: It had a nice lobby and courteous staff.
Cons: Update the remaining rooms, and staff the coffee bar.
Location: The hotel was convenient to shopping, an abundance of restaurants. It was just off the interstate, so it was convenient to the Disney parks as well.
It seemed that the hotel was being updated in places. The lobby was nice and the staff was very courteous at check in. I was excited to see a small shop that boasted Starbucks coffee, however the two times I stopped in during our stay, there was no one working the counter. Our room was not as nice as the one pictured in the advertisement, and I am guessing that was the reason for the great price. There's nothing like a little bait and switch. I will not stay at this hotel the next time I visit family in the Orlando area, and I recommend that unless you intend to pay for one of the more pricey rooms you find another place, too.
for Everyoneby A verified traveler from Fort Myers Fl
It was nice and clean.Posted Jul 7, 2014
Pros: The room service was fast and the food was excellent.
Location: We were close to the Daytona race track, which we attended.
We had a group of teenagers in the room next to us that were very noisy at 1:00AM and I called the front desk asking them to send someone to their room to get them to quiet down. Then at 3:00AM I had to call again because of the noise. I had to call again at 3:30 AM and again at 4:10 AM before something was done. Needless to say we didn't get a good nights sleep.
by A verified traveler from Tennessee
No more HiltonsPosted Jul 6, 2014
We were just passing through Orlando and needed a place for four for one night. Room was small for the price and did not have a fridge. Went to our room and the toilet didn't work. They moved us to another room. At 2:00am the hotel staff booked someone else in our new room and those people were trying to get in to the room. When I notified the staff the next morning they were not overly friendly about the event. They gave us two free breakfast even though there were four in our party. The lobby was very nice but the room was no nicer than a cheaper hotel.
by A verified traveler
Posted Jul 3, 2014
The staff was nice it was an old hotel needs renovation. That carpet in the room need to be replaced they had stains all over them and the bathrooms needed to be done over that hotel needs some work