Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, sc

Nice hotel on the outskirts of a big town

Posted Oct 14, 2014
Nice clean room but the beds were double size. I think the rate was to much for double beds. Othrr than that I was a geat hotel
2 out of 5
by A verified traveler

Posted Oct 2, 2014
The lady in the front disk named Phi is rude. Treated me like I haven't been to a hotel in my life. Staff knock my door at 11am asking if I want to stay one more night, but the check out is supposed to be 12nn. I complained at the front disk and this rude lady named Phi told me that "All hotel do knock the doors if I don't have my do not disturb sign on" with her eyes rolling. Definitely a nonprofessional. I will never stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Daytona Beach

Nice hotel

Posted Sep 24, 2014
Pros: Close to work
Location: Near altamonte Mall
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Hilton Altamonte Springs

Posted Aug 28, 2014
Nice hotel. Reasonably priced. Friendly staff. I recommended this hotel to one of my coworkers, for a trip next month.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Front Desk staff very helpful, especially Stefanie

Posted Aug 26, 2014
Pros: Nice outdoor pool and comfortable, artistic furnishings and art everywhere.
Cons: Perhaps a renovation is in their future, but overall, it's a comfortable, clean and well attended hotel.
Location: It is easy to access and there are many stores, restaurants, shops, etc. within a 5 mile radius. Walking is not an option though due to the distance.
While visiting to attend an art course and not having ground transportation (except for taxis), the front desk employee, Stephanie arranged for the shuttle bus to transport and pick me up every day of my stay. They also arranged for transportation to the airport. Overall, the staff in the restaurant and all other locations were very helpful, polite and professional. Excellent service and I would definitely return to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from boca raton

Posted Aug 18, 2014
Very lovely and clean hotel. Staff was friendly and accommodating. I will certainly stay here again. A little further away from a UCF but price much lower than hotels near campus. Worth the drive
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Posted Aug 4, 2014
Pros: Service is always wonderful. The pool is great.
Location: Lots of restaurants are close along with the Altamonte Mall.
Staff was very friendly throughout our stay. Any requests were answered Ina very timely manner.
3 out of 5
by A verified traveler from Thornhill, Ont. Canada

Great location

Posted Jul 31, 2014
Pros: Checkin-staff, executive bkfst staff were both great
Cons: fix the areas mentioned in experience
Location: was close to Winter Park area; 30 to 60 minutes away from attractions
Most of the hotel experience was up to par with the following exceptions: 1) Hotel room A/C was not working for approx 24 hours reaching 80 degrees overnight 2) Housekeeping didn't service the room two days out of seven, wrongly stating that we 'must have' left the DND sign on the door 3) stupidest location for the toilet roll dispenser I have ever seen
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2014
Beautiful facility! Wish we could have stayed longer. One disappoinent was no mini fridge.
3 out of 5
by A verified traveler from Fayetteville, NC

It was not what I expected from the Hilton brand.

Posted Jul 23, 2014
Pros: It had a nice lobby and courteous staff.
Cons: Update the remaining rooms, and staff the coffee bar.
Location: The hotel was convenient to shopping, an abundance of restaurants. It was just off the interstate, so it was convenient to the Disney parks as well.
It seemed that the hotel was being updated in places. The lobby was nice and the staff was very courteous at check in. I was excited to see a small shop that boasted Starbucks coffee, however the two times I stopped in during our stay, there was no one working the counter. Our room was not as nice as the one pictured in the advertisement, and I am guessing that was the reason for the great price. There's nothing like a little bait and switch. I will not stay at this hotel the next time I visit family in the Orlando area, and I recommend that unless you intend to pay for one of the more pricey rooms you find another place, too.