Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
2.6 Service & staff
4.0 Room comfort
3.4 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom Miami
Wyndsor PalmsPosted Jun 13, 2013 on Hotels.com
This has been the most uncomfortable stay I have ever had. I took my family on what was supposed to be a relaxing and fun trip, how wrong was I. The AC was controlled at almost 80 and realisticly, we live in Florida and when the temperature outside is over 90 during the day, you arrive at a sauna in the house in the evening. There was no way to lower the tempmerature of the AC and hotel staff never went out to lower it. We had to go buy fans at night after arriving tired from the parks as the hotel was non refundable . In addition, the hotel insisted they were going to sign a contract and they never showed up at the home causing me to wake up earlier than I needed to since we were going to the parks every day during my stay. To top it off, the address was not given to me until the last minute and thats when they slapped on another fee of $357.00 that I was never informed of and would not give me the key until this was paid. What a dent this put on our trip! Oh, and over three weeks later, they still have not returned this alleged security deposit that was taken out of my account the same day I arrived. This place was a nightmare and I do not recommend it, unless you want to sleep in a heater and have a couple of extra hundreds to give away on your trip.
for Familiesby holiday usa rental homesfrom kissimmee fl
Posted May 31, 2013 on Hotels.com
Awful. There are fees that they don't tell you about up front. They accuse you of damages that they know were already there. They also take a long ttime to return your deposit.
for Familiesby A verified travelerfrom São Paulo
Confortável, Cuidado com as tarifas não incluidasPosted May 19, 2013 on Hotels.com
Apesar de distante do endereço informado no site (é fundamental ter carro para se locomover aos parques), a casa é bem confortável, limpa e organizada, ideal para passeios em família. Tome muito cuidado com as tarifas não acordadas (Cleaning Fee) e depósitos caução que demoram mais de 20 días para serem devolvidos em seu cartão de crédito.
for Everyoneby Sharfrom Edmonton, AB, Canada
We will Be Back to stay!!!Posted Apr 25, 2013
Pros: It was a condo in a gated community and the units were very up to date
Cons: Parking was a challenge sometimes
Location: It was close to attractions and shopping. The area within the community was kept very clean.
Our accomodations were well beyond our expectations. It was nice to have all of the amenities in one place and lots of room. Our unit was a condo and was well supplied with towels, bedding, kitchen appliances, dishes, etc. We felt very secure as it was a gated community.
for Everyoneby Maryfrom Wellsville, OH, USA
Great space for anyone looking to relaxPosted Apr 20, 2013
Pros: We loved the space and the wonderful screened in pool. It was beautiful and we could use it whenever we wanted to.
Cons: There was a lack of customer service. Everytime we would call we would get the answering machine and it took two days to resolve our issues.
Location: It is a little further than the hotels, but it was a very nice neighborhood.
The house was beautiful and had lots of space. Having our own pool was a great experience. The carpets could have used a good scrubbing and there was minor wear on the walls. The biggest issue we had was the guy that was suppose to check us in showed up late and made us late for our plans. We also did not like the fact that the air conditioner was locked and they left us a nasty letter when we asked them to turn it up. There was also a smoke detector beeping and they did not change it for two nights, even though we had called them about it twice. Overall I would stay here again because of the conviences of having our own pool, cooking meals, and the space. Good value for the money.
for Everyoneby Mrsfrom Scotland, UK
NICE HOUSEPosted Mar 23, 2013
Pros: It was good having your own pool
Cons: Beds were uncomfortable and carpets needed a good stem clean or replaced.
Location: Location was great everything handy and accessible.
The house we stayed in was tired and could do with an upgrade (painted and cleaned, carpets were grubby which we cleaned, new mattress/bedding also required.
Recommendedby A verified traveler
Centrally locatedPosted Jan 29, 2013 on Hotels.com
Overall, the stay was okay. We had to move from one home to another, but the second house was a better location and the conditions were better.
Posted Dec 13, 2012 on Hotels.com
Buena Ubicacion, Villa en buen estado y con las comidades necesarias para pasar unas buenas vacaciones. Recomendado.