Ratings based on 574 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from West Palm Beach, FL
Very close to attractionsPosted Aug 26, 2014
I especially like the fact that the hotel had suites and were within walking distance to Wet n Wild, IHOP, and Walgreens!
for Familiesby A verified traveler
Great hotel near universal / wet-n-wildPosted Aug 20, 2014
Great rooms, nice and clean with free breakfast and parking just off international drive. All staff were great.
for Everyoneby A verified traveler from Miami
Nice hotel, really close to universalPosted Aug 18, 2014
Nice hotel if you don't want to spend too much, great breakfast and nice employees, clean room and a full kitchen...
for Familiesby A verified traveler
Ideal location close to restaurants and transportPosted Aug 14, 2014
Pros: The friendliness and helpfulness of the staff especially the reception, maintenance and catering staff. The location was ideal for the restaurants etc
Cons: We would have to be picky or fussy to find any faults.
Location: We do not like driving on our holiday so having the green and red line trollies almost straight outside your hotel makes the parks easily accessible
We have been to numerous low/middle budget hotels and this one rates as one of the best and we will definitely return. The staff at the hotel are friendly and you feel very comfortable even though their were very few Brits staying whilst we were there. The extras such as the breakfast and evening meals suited us as after the long days at the parks as we were often very tired and the thought of walking out to eat was not very enticing. The rooms were clean and spacious and the facilities were more than adequate and we enjoyed having the swimming pool to ourselves in the mornings! Overall the stay was fantastic and if I had to pick a fault the only one I could think of was the lack of towels at the pool on a couple of occasions.
for Everyoneby A verified traveler from South Florida
Very Close to UniversalPosted Aug 11, 2014
Pros: Location, Location, Location! Pleasant staff and clean rooms.
Cons: Décor could use some updating, but it's not bad...typical hotel décor. Options for non-down pillows and comforters would be nice.
Location: It's only about a mile to Universal (our destination) and Wet & Wild is across the street. The Fun Spot is on the next corner so close to attractions
We arrived an hour before check-in started but were greeted with a smile by Diana and they had a room ready for us. Rooms were good size. Kitchen with full size fridge & microwave and two-burner stove. Small dining table but for two of us it was fine for morning coffee. Sitting area with sofa bed (didn't sleep on it but not very comfy for sitting) and chair, small desk & TV. Separate bedroom with two queen beds and another TV. The beds were comfortable but did not enjoy the down pillows at all (I always bring my own anyway). The breakfast was mediocre but the menu changed every morning. The hotel offered shuttle service but we didn't take advantage of the service. It came a few times in the morning and return trips in the afternoon, so no going back and forth in the middle of the day. Nice pool area with a few gazebos for shade. Hotel next door is also a Hilton and has a Tiki bar that was available for use by guests staying here.
for Everyoneby A verified traveler from Montreal, Qc.
Excellent!Posted Jul 24, 2014
The hotel gave what you expect from an Orlando vacation. Outstanding service and comfort. Close to everything and very nice staff. I recommend this one.
for Everyoneby A verified traveler from Tampa, Fl
Great placePosted Jul 16, 2014
Pros: Rooms are clean and comfortable for a one night stay or several days, kitchen was well equipped with everything from dishes to condiments
Cons: express check out would be great
Location: close to restaurants, shopping, and attractions, easy to I-4
The staff were very helpful with information regarding the attractions and places to visit, shuttle to Universal was provided if needed, and I really enjoyed having the ceiling fan in the bedroom. Great Place!
for Familiesby A verified traveler from Ottawa
Very satisfiedPosted Jul 15, 2014
Pros: Staff, room we nice, comfortable and lots of space. Quiet.
Cons: A safe in the room.
Location: Universal, SeaWorld, lots of restaurants that you can walk to in less than 20 minutes.
Staff is very helpful and friendly. My family is very pleased with our experience. The place is close to Universal (25 minutes walk of 8 dollars for a cab). Definitely recommend this place.
for Everyoneby Kathy
great placePosted Jun 12, 2014
Everyone was very helpful, very clean & the breakfast was great especially the serving times. 5 min. from Universal which was our goal. Definitely, definitely stay there again. K. Adams (Kentucky)
for Everyoneby Carolyne from yorkshire, England
Lovely hotelPosted Jun 1, 2014
Pros: Staff, room comfort, breakfast included( set us up for the day).
Cons: In depth room cleaning after each guest stay. Mainly dusting and floors.
Location: Wet n wild, sky diving simulator, universal studios.
Staff are absolutely great. On our arrival it was one of the two days they didn't do waffles and my boys were disappointed . Maria (staff), went to the hotel next door and got them some! Pillows were feather and I am allergic to feather and they changed them within 10 mins. Informed reception that hair dryer wasn't working and when I returned to the room after breakfast a new one had been fit. They then sent me a gift basket to apologise for any inconvenience! What more could you ask for?