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Reviews of Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

3 out of 5
Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr
8745 International Dr, Orlando, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews" "
Rating 8 - Good. 238 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kyle Majkowski on Apr 23, 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Extra fees added on when arrived $75 a night.
Stayed 6 nights in Apr 2024
Response from Kyle Majkowski on Apr 23, 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a little hidden gem. We only stayed one night but everything was excellent. Our check in was easy, our room was clean and comfortable and checkout was quick and simple. Highly enjoyable and will definitely come back!
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on Apr 23, 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

4/10 Poor

Randal

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Second time we have stayed here. 11 am checkout. The cleaning service started banging on our door at 9 telling us we had to leave. And this continued until 11 when we left. And she stood outside our door for two hours on FaceTime yelling loud enough to hear her with the door closed. She pulled out her room list and kept telling us we had to leave and sign her sheet. This was disgusting service. She needs a lesson in how to tell time and furthermore she needs to be written up for the way she treated us. Then she did it to the couple we were staying at the property with. We were in room 638. And our friends were in 642. We won’t be back. Sadly. It was a good place to stay before.
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on Apr 23, 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location and it has everything you need for a comfortable stay!!
Stayed 3 nights in Apr 2024
Response from Kyle Majkowski on Apr 23, 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

10/10 Excellent

Lesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this property several times and the staff has always been wonderful.
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on Apr 12, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Elizabeth

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
From the outside and the lobby, the hotel is gorgeous. Staff was amazing. First concern was the very wobbly elevator. When you stepped inside the elevator, it teetered. It was rattling going up and down. Kind of scary. The rooms were outdated but not a problem. The room was spacious! Love the kitchenette. Downfall in the room was how DIRTY the bathroom was. There were hair ties from previous guest laying around on the floor. The bathtub was very dirty and had hair all over the place. Checked for bedbugs and was greeted with crushed Doritos and more hair on the mattress.
Response from Kyle Majkowski on Apr 7, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Lelia

Traveled with family and small children
Liked: Cleanliness, staff & service
It’s a nice hotel but they need to fix or service the evelator. It make me scare sometime.
Stayed 2 nights in Apr 2024
Response from Kyle Majkowski on Apr 7, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Julio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms was very nice and clean, good breakfast options
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on Apr 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Ilvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Will definitely stay here again.
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on Mar 31, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

2/10 Terrible

Ethelyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent many hilton properties, this is the worst one yet. Will not reccomend or stay af this property again
Response from Kyle Majkowski on Mar 31, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on Mar 31, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

2/10 Terrible

Beedesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC stopped working in the middle of the night and we had to relocate to another room which meant packing n moving everything out of our room to the new room while tired n sleepy.
Stayed 2 nights in Mar 2024
Response from Kyle Majkowski on Mar 31, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities
We loved this area and the amenities at the hotel but our AC didn't work very well and our room was very warm. When we addressed it they didn't seem concerned or surprised. However, the things to do in the area made up for this. So many fun things to walk to and do/see. We didn't like that we had to pay $10/night for parking. We are vegan so did not eat breakfast but it looked really good for non vegans. We would stay here again.
Stayed 2 nights in Mar 2024
Response from Kyle Majkowski on Mar 23, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

6/10 Okay

Geygy

Stayed 1 night in Mar 2024
Response from Kyle Majkowski on Apr 7, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Chitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Elsie on Mar 17, 2024
We appreciate the feedback and hope to see you again soon

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay!!
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on Mar 14, 2024
• We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service. Thank you!

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent.. Beds very comfortable. Buffet breakfast was in point. Couldnt ask for anything more. Location was perfect, close to everything.
Stayed 2 nights in Mar 2024
Response from Kyle Majkowski on Mar 14, 2024
• We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service. Thank you!

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience we’ve ever had at a hotel!
Stayed 3 nights in Feb 2024
Response from Kyle Majkowski on Mar 13, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

4/10 Poor

Dyana

Traveled with family
Disliked: Cleanliness
safe place to stay, decent breakfast, needs a renovation asap
Stayed 2 nights in Feb 2024
Response from KYLE on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Room was huge & clean. Has everything you need. Breakfast was delicious! Very close proximity for everything you want to do in Orlando. Would stay again!
Stayed 1 night in Feb 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

10/10 Excellent

Marcella

Stayed 1 night in Feb 2024
Response from Kyle Majkowski on Mar 23, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th stay here, quiet and walkable to a bunch of restaurants and stores.
Stayed 2 nights in Feb 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Nohely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Vianney Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture need a change
Stayed 4 nights in Feb 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and will do so again. Great location, nice place
Stayed 1 night in Feb 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked so much about this location. The staff was great, the room was comfy. My only issue is that I woke up to my snacks I packed and left on the counter covered in ants. So that was a bummer and a waste of money. They def need to get that under control, but otherwise a nice stay
Stayed 2 nights in Feb 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Homewood Suites on I-Drive for years now and they only get better! We love the pool and the hot tub on the premises. We mainly really like that it has a bunch a dining options around it you could walk to in less then a couple tens of yards. I definitely recommend this place if you are looking for the suite layout in a room. Perfect for family getaways!!
Stayed 3 nights in Jan 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Allison

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Initially we had to ask for a change in room from the ground floor since as soon as we open back the curtains someone by the barbecue pit turned and was looking in.
Stayed 4 nights in Dec 2023
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

10/10 Excellent

Enid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time, convenient location, excellent breakfast and attentions.
Stayed 4 nights in Dec 2023
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

LISA

Business traveler
Disliked: Amenities
The suite I got was old and unkempt. It could do with a new coat of fresh paint and new carpet. Nothing was provided in the bathroom except a small bar of soap and towels.
Stayed 4 nights in Jan 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
okay, but could use better cleaning
The staff was pleasant, my room was relatively quiet, and everything was in working condition. But this hotel needs a good scrub! The room cleaning was only superficial, left food and crumbs in the kitchen, dusty floors and carpet, patches of mold in the bathroom.
Stayed 5 nights in Jan 2024
Response from Kyle Majkowsk on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowsk

6/10 Okay

Amanda

Liked: Cleanliness
Blackout curtains. AC works well. Amazing exhaust fan in the bathroom. Housekeeping is only every other day and they do not provide additional towels on the day they come. 25 min walk to orange county convention center so you will want rental car or conference supplied shuttle. Plenty of restaurants in easy walking distance. Complimentary breakfast is offered but we did not try it. Some front desk staff will give you free daily bottled water, others will not. Carpet ripped up in room 216 near kitchen. Bed and pillows are ok. Water pressure ok. Credit card was charged when I booked the room on expedia in November and then charged again on my work credit card when I checked in. Up to 10 days for it to get credited back??
Stayed 4 nights in Jan 2024
Response from Kyle Majkowski on Mar 1, 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel in a great location right on international drive. Breakfast was good and free coffee and water all day. Housekeeping was good but they only come every other day which was fine for us. Will definitely return.
Stayed 13 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and hope to see you again

10/10 Excellent

Judy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in a great location. Walking distance to everything you could need. The entire staff was very pleasant, accommodating and made you feel very welcome during the busy holidays. Our 1 bedroom suite was very spacious due to a long stay, very clean, great breakfast buffet and relaxing.
Stayed 10 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and hope to see you again

6/10 Okay

Rashan

Liked: Staff & service
Disliked: Property conditions & facilities
Property could use some upgrades and renovations in the room.
Stayed 4 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback

6/10 Okay

Renner

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
My family of 5 spent New Year’s eve weekend here. The free breakfast was nice. It was an easy walk to restaurants and bars. The hotel is so outdated. It’s was noisy due to the sounds of the Laundry facilities above our room, the elevator equipment room is loud, the sink made a loud noise every time that we used it. Overall I would stay here again if necessary
Stayed 2 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and apologize for any inconvenience this may have caused during your stay

10/10 Excellent

nature

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, decent breakfast and spacious rooms
Stayed 2 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and hope to see you again

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a lot of barking dogs.
Stayed 12 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and hope to see you again soon

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very nice, clean and dog friendly. Breakfast is very good. Close to lots of restaurants. Shopping at the Vineland outlets is 15 minutes away. All of the parks are 10 to 20 minutes away.
Stayed 1 night in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and hope to see you again soon

2/10 Terrible

Tania

Stayed 5 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and apologize for any inconvenience this may have caused during your stay

8/10 Good

karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback

8/10 Good

STACEY, curepe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility except breakfast had the same options every day
Stayed 7 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback

2/10 Terrible

DANIEL

Stayed 1 night in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and apologize for any inconvenience this may have caused during your stay

10/10 Excellent

Ya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and hope to see you again soon

2/10 Terrible

Lacreshia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
Room service is horrible and I got charged again on my card which I shouldn’t have!
Stayed 3 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and apologize for any inconvenience this may have caused during your stay

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Myself and my family will be returning soon. , the housekeeping staff was very friendly and professional and helpful, the room was very clean and sanitized, the beds were comfortable, the front desk staff was awesome very professional and the breakfast was very delicious. The location was on time and convenient for all attractions within walking distance.
Stayed 2 nights in Dec 2023
Response from Elsie on Jan 14, 2024
We appreciate the feedback and hope to see you again soon

10/10 Excellent

WEIXIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rosetta on Dec 23, 2023
Thank you for your feed back! Merry Christmas