Ratings based on 821 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Clean hotel and very friendly and helpful staff!

Posted Apr 21, 2015
There was a great pool for our kids to swim in. Towels were provided and it wasnt mobbed by people. The rooms were spacious and the beds were comfortable. A shuttle provided by the hotel took us to a restaurant near by and picked us up for free. Airport shuttle runs every 30 minutes which got us to the airport very fast for an early flight!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom baltimore

Best stay when visiting Full Sail University

Posted Apr 21, 2015
Staff wonderful, location is convient for family fun, it's peaceful and comfortable!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Ohio

Very nice hotel with large rooms.

Posted Apr 20, 2015
Pros: Clean, quiet and comfortable.
Cons: If I had to pick something I would add more weights and equipment to the fitness room. It worked out for us but could have used more.
Location: There are a lot of restaurants within walking distance.
My fiance and I stayed overnight before heading to Cocoa Beach, FL to get married. Our room was upgraded to a king suite which was very nice, roomy and comfortable. It was a great place to stay and relax then enjoy a nice complimentary breakfast. The staff even offered to shuttle us to the restaurants near by to get something to eat.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NL, Canada

Great Hotel! Enjoyable Stay!

Posted Apr 19, 2015
Just came back to Canada after spending a week at the Hyatt Place Orlando Northwest, on Forbes Place, just 5 minutes from the airport! Had a great week at this hotel. We were very pleased with the room, it had two double beds and a small wall divided the bed area from an area that included a sofa (which is actually a sofa bed), a small kitchen area ( which had cupboards, sink and a mini fridge), desk and chair. The TV was situated so that you could turn it to watch TV if sitting on the sofa, or if lying on the bed. Nice to be able to sit on the couch instead of the usually bed after having a busy day shopping or at the theme parks! The hotel also offers free breakfast which includes hot and cold choices, no problem to get a little something to start your day! There is a pool, a little small in comparison to another Hyatt hotel I have stayed in in Orlando, but certainly suffice to get in to cool off after a hot day in the sun! There are several restaurants in the area: IHop, TGI Fridays, Longhorn Steakhouse to name few, we ate at these restaurants and the meals were delicious. Overall, a very nice hotel, very quiet, nice staff, free parking, breakfast, and WiFi, enjoyed our week there and would not hesitate to go back there and stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great spot near the airport

Posted Apr 15, 2015
Staff were responsive to our requests, even using the shuttle bus to transport us to a local grocery store and then a restaurant. Room was great and free breakfast gave lots of choice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new orleans

Nice hotel close to many restaurants

Posted Apr 11, 2015
The hotel was clean and comfortable the rooms were spacious, nice pool area , ample parking and no fee
5 out of 5
Recommended
for Everyone
by A verified traveler

Exactly what was expected

Posted Apr 6, 2015
Great hotel with a great staff. The breakfast is amazing and the location of the hotel is unbeatable, very close to Chilis, Denny's, TGIFridays, etc..
2 out of 5
by A verified travelerfrom Lauderdale By The Sea, FLA

Shrunk pillows!

Posted Apr 6, 2015
Pros: Was ideal location for our visit to Orlando. But for our next scheduled visit on May 9, we decided to stay at another hotel in same vicinity.
Cons: Please read comments above
The pillows were about a third the size of a standard pillow. Also, there was a lingering smell in the room. When you opened the door to the bathroom, you had to squeeze in sideways in order not to bump your knee into the toilet. Also, the towel rack is located inside the shower?? so if you leave any towels there while showering, you have damp towels to use. The layout of the breakfast buffet was very confusing for guests. People bumping into each other, and only one coffee station available without a garbage can so it was strewn with empty sugar packets and milk containers. Only one staff person to handle everything was clearly not enough.
3 out of 5
by A verified travelerfrom Ontario Canada

Adequate hotel near the airport.

Posted Mar 26, 2015
Pros: Room size, clean warm pool, good workout room, good donuts in the morning.
Cons: Fire all your staff and hire new ones, or TRAIN them to provide excellent customer service and get rid of the sunken computers at front desk!
Location: Airport hotel.
Rooms with double beds rather than queens were not very comfortable for a family of four. The hotel staff was very unprofessional upon check in - they were very disorganized and didn't seem to know what they were doing. We did not receive our requested wake up call in the morning prior to a 7:55am flight - essential for a hotel that services the airport. The staff was the biggest problem with this hotel - they were very amateurish - not high quality customer service that one would expect at a Hyatt.
4 out of 5
Recommended
for Families
by A verified traveler

Good hotel in Orlando

Posted Mar 22, 2015
Pros: see above
Cons: room was not consistently well cleaned shuttle service only goes 3 miles from hotel
Location: A bit far from Disney, and two tolls to pay to get there
While a bit far from Disney, we were very pleased at facilities - clean, comfortable, excellent breakfast, free WiFi. A bit expensive though