The Hyatt Place Orlando/Universal has dropped the traditional lobby and front desk in favor of a contemporary open area called the Gallery, with a check-in kiosk and the expertise of a host, who is available to help with check-in, guest tours, and even food preparation, 24 hours a day.
The Gallery area houses the Bakery Café, which includes a coffee and wine bar. A help-yourself case of baked goods, salads, sandwiches, and drinks is also available 24 hours.
Among complimentary amenities are use of the TV room with its 27-inch flat-panel screen and seating for four, use of a computer with high-speed Internet access and a printer, all in the Gallery area; and hotel-wide wireless Internet access.
- 24-hour front desk
- Air-conditioned public areas
- Audio-visual equipment
- Bar/lounge
- Business services
- Coffee shop or café
- Concierge services
- Multiple large conference rooms
- Complimentary newspapers in lobby
- Event catering
- Express check-in
- Dry cleaning/laundry service
- Elevator/lift
- Express check-out
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access in public areas - high speed
- Internet access - wireless
- Multiple small meeting rooms
- Free parking
- Safe-deposit box at front desk
- Self-parking
- Suitable for children
- Swimming pool - outdoor
- Tour assistance
- Television in lobby
- Smoke-free property
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