Ratings based on 2,159 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Paradise

Posted Aug 2, 2015
Pros: Everything.
Cons: More information of their restaurants.
Location: Everything very near for a super vacation!!!
We are amazed. We are totally surprised with the beauty of the facilities, the gardens, the pools, the water falls, the activities and the friendliness. They make you feel like royalty. We surely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice Hotel and great outdoors

Posted Jul 31, 2015
Pros: Location and room size
Cons: All was perfect
Location: Very close to all the parks. Walking distance to many restaurants.
We had amazing time at the pool. Breakfast buffet was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Beautiful facilities

Posted Jul 30, 2015
Overall, we had a lovely stay. There were a few bumps along the way but the staff was very friendly and helpful and great about correcting thode few glitches. We'd definitely go back!! Best feature: Fantastic Pool!! Could Use Improvement: The main restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Beautiful stay!

Posted Jul 30, 2015
Pros: The entire experience really. The shuttle bus out front to the gates and back were an extra surprise. The staff at the poolside were always positive
Cons: ..the jets at the hot tub. Everything else was extremely well laid and thoughtful. A beautiful stay!
Location: Great restaurants within. Nearby were affordable Disney shops and restaurants. The Orlando Ale House was terrific. And of course all of the themepa
Friendly, courteous and encouraging staff. Slight problem with the shuttle bus yet the hotel was available and accommodating . The caves and slide were so comfortable for children and adults alike. So many great amenities to choose from! We had a vacation within a vacation! Thank you so much for our beautiful stay!
5 out of 5
Recommended
for Families
by A verified traveler from Ohio

My Granddaughter's Dream Come True!

Posted Jul 29, 2015
Pros: Convenience, beautiful setting, caves and waterfalls in the pools, accommodating staff. We loved it all.
Location: Convenient to Disney, SeaWorld, Universal, Gatorland, and the airport. IHOP was a bonus!
Grandma and 13-year-old granddaughter spent four wonderful days at your hotel. This was her special becoming-a-teen vacation and the Hyatt Grand Cypress was the perfect choice. The staff treated her like a princess and every evening she spent hours in the pool after we returned from Disney. WE LOVED IT!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
This was a great experience - had a great couple day vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Very beautiful, grandiose, and luxurious.

Posted Jul 22, 2015
Nice hotel overall. Let me state the less than positive experiences first: bellman never came to help with luggage at check out, miss communication between operator and everybody else it seems. Very often, they never pick up the phone at all. Also, bed sheets were not clean at check in, I noticed. Now, otherwise everything else was perfect, staff, location, food, amenities, ... Did I say staff? They're just amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
Ce fut une semaine magnifique. La chambre, le personnel et les services proposés sont à la hauteur de ce que j'attendais. Je reviendrai dans cet hôtel pour mes prochains séjours à Orlando.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with something to offer everyone

Posted Jul 21, 2015
Pros: The pools were fantastic and there is alot to do (if it isn't too hot and muggy).
Cons: Self parking can be very crowded, and it is hard to find a spot sometimes.
We visited Orlando to go to the theme parks, but I wish I had added on more days to enjoy all the hotel had to offer. I would definitely come back and spend more time at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel.

Posted Jul 20, 2015
I stay with my son and we hace a fregar time. The pool is very good, the food, is clean.