Ratings based on 3,712 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pay attention!

Posted Nov 21, 2014
I was charged for parking and shouldn't have been. They just ASSume everyone valet parks I guess so they charge you for it. Double check your bill before you leave
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Resort fee

Posted Nov 18, 2014
After I already paid for resort fee when I booked it but they try to charge me again. If I didn't notice it I would pay for it twice. That happened to all my employees. I booked total five rooms all together.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Williston ND

Conference Hotel

Posted Nov 18, 2014
Pros: Location Pool and Pool Bar/Grill was awesome
Cons: Parking rates were HIGH....even for Self Parking....seemed outrageous to pay $16.99 a day...Ramp was half empty the 5 days we were there.
Location: Restaurants/activities all within walking distance. Marlows ...great restaurant BB Kings Bar right there..5 minute walk. Dualing pianos close
Location was key for us with our Conference across the street... If you are going to a conference ....STAY HERE! Worth the extra funds to be across the street!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hollywood, fl

Beautiful grand hotel close to everything.

Posted Nov 15, 2014
We had a great weekend to Universal. I want to stay longer at this hotel next time to enjoy the pool. Gorgeous.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Perfect!!!!!!!!!!!!!

Posted Nov 14, 2014
0 complains!!!!! Perfecttttttt hotel. Thank you for a great experience. This is how every hotel should be!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom newfoundland

Excellent hotel

Posted Nov 13, 2014
Excellent room clean and nice - just Some stains on the furniture
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sussex, England

Nice non-disney hotel in a good location

Posted Nov 12, 2014
We had a great three day stay here. The hotel is quite modern, and hosts a number of conferences - so it's not as personal as some hotels, but is professional, comfortable, clean and a lovely place to stay. The pool looked like good fun, but the weather wasn't pool-friendly during our stay! Really happy with our whole stay and would recommend this hotel to anyone looking for a nice private hotel, in a good location with easy access to International drive, the I4 for Disney, and the 528 for the airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

great value

Posted Nov 10, 2014
Friendly staff, very clean and comfortable rooms. Breakfast, dinner and dessert was delicious. Parking $16 and resort fee $20. Didn't know upfront but even with that added it was worth the money
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Posted Nov 10, 2014
Fantastic stay! Super comfy beds and bedding, awesome showers, quiet and clean!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh, NC

Perfect Convention Hotel

Posted Oct 28, 2014
If your going to the Convention Center this is the place to stay. It's a walk to any of the Expo Halls and the Business Center is efficient and the staff are friendly and helpful. The rooms are very nice and comfortable.