Ratings based on 4,491 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Awesome pool!

Posted May 26, 2015
Awesome pool!, convenient location. Staff was friendly and professional, highly recommended. .
3 out of 5
by A verified travelerfrom St Augustine, fl

Staff was unorganized

Posted May 26, 2015
Waited over 2.5 hours for room. Was told I was getting a balcony and was sent to a handy cap room. Then was told it shouldn't be long. Two hours later, I complained. Sent to a balcony room with a Murphy bed. Not comfortable. Asked staff about hotel restaurants and entertainment and most staff new nothing. This experience was not good. Probably will not stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is really nice!!!!

Posted May 26, 2015
I had a awesome time in this hotel the only thing that I didn't like was that the parking garage was not so close to the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Great place to stay!

Posted May 26, 2015
Pros: Felt very new, and modern.
This is a great hotel. I couldn't find anything wrong with it. Great location, free passes to the trolley that takes you all the way down International Drive. Nice restaurants, friendly staff, good mojitos. What more could you ask for ?
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with excellent location.

Posted May 25, 2015
Pleasant stay ,great location very close to parks and restaurants , however , there's no hot water in the shower and pricey drinks and food. Comfortable bed and pool remain open until late.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bradenton, FL

Beautiful Hotel

Posted May 25, 2015
Beautiful hotel. Friendly staff. Very comfortable!
3 out of 5
by A verified travelerfrom NC

Parking and pool were only so good

Posted May 23, 2015
Pros: The room was fine.
Cons: Doesn't seem like many options. It's better for smaller kids.
Location: Of course, close to Universal, but not much else.
Booked this hotel after looking for something the kids could enjoy while we were in Orlando and hitting the parks. They have a waterslide, but the hours of operation were pretty limited as it closed at 5PM. The other pools were great for little kids, but we're swimmers and enjoy water deeper than three feet. Parking for this hotel was borderline off-site. It's a separate building on the other side of the pool complex. Got offered a golf cart shuttle ride once, but didn't have luggage so no real point. The lobby was also sort of spread out and impersonal. It's divided into two sections and requires more walking to just do the simplest things.
Comment from Hotel Management
May 26, 2015 by Brian C., Hotel Management
Dear Jay, Thank you for your feedback, I am happy to discuss the water slide hours with the team here at Hyatt Regency Orlando and consider extending them. Also, we do our best to accommodate our guests with a shuttle to and from the parking garage to ease any inconveniences. Again, thank you for your feedback and we hope you will return when in the Orlando area.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place to stay at!!

Posted May 22, 2015
Pros: all is great!
Cons: none
Location: everything is close from food to shopping and buisness!!
this place is awesome!!! i would stay here again for sure!!!
Comment from Hotel Management
May 26, 2015 by Brian C., Hotel Management
Thank you for your feedback! We look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
The hotel itself was great and it's location was great too, walking distance to many restaurants
Comment from Hotel Management
May 13, 2015 by Brian C., Hotel Management
D, Thank you for your positive review. I would have to agree, Hyatt Regency Orlando is perfectly placed, lots of different places to eat and things to do! We hope you will return soon! Kind Regards, Brian
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa FL

Relaxation

Posted May 11, 2015
Good place to relax. Friendly staff and the urban cafe breakfast buffet was really good. The pool area is really nice and clean. It wasn't crowded which allowed me to really enjoy it. Great spa and fitness as well.
Comment from Hotel Management
May 13, 2015 by Brian C., Hotel Management
Darius, Thank you for your kind words regarding your most recent stay at Hyatt Regency Orlando. We hope you will return when you travels bring you back to Orlando! Kind Regards, Brian