Ratings based on 4,164 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubai

Posted Feb 25, 2015
Unfortunately it was windy and chilly when I was there by mud Feb so I didn't have any desire to walk around the hotel and use the pool and other outdoor facilities, which coul also contribute to my assessment. On the inside the standard queen room was a bit tiny, but reasonably clean and maintained. There are several restaurants with one of them being open 24/7 which was great. I would refer to it as a business travelers hotel. Not more than that.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Close to everything fun around Orlando

Posted Feb 22, 2015
Enjoyed the time I had in Orlando, FLORIDA ...mixing pleasure with business in one trip is a great idea at this location. It was close to the convention centre, restaurant, shopping outlets, Disney world and universal stodios. Great for family vacation and business trips.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenwich, Ct

Perfect start to our vacation!

Posted Feb 22, 2015
We arrived late after and my family was immediately impressed with the hotel. Our room overlooked the grotto. Beds super comfy and the room was very clean. Breakfast was truly amazing. The children quickly put on their bathing suits and went swimming. The weather was chilly but for us Northerners it was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2015
Would recommend to friends . Only downside there was no free shuttles to the theme parks...
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Feb 17, 2015
Pros: Everything
Cons: Service is bar was slow and inattentive.
This hotel is world class. Very comfortable with first rate amenities. TV screen built into mirror in bathroom, automatic foot lighting around bed and bath to guide you during the night.
1 out of 5
by A verified traveler

最低の対応

Posted Feb 16, 2015
Pros: なし
Cons: 接客対応
予約時にエクストラベットをオーダーしていた。 しかし、チェックイン時に確認したろころ、”部屋が狭いので、まず部屋へ行って広さを自分でみて、それでも良いなら、電話してくれ”と言われた。狭かろうと必要な物は必要なので、この対応は今一理解できない。そして、確かに部屋は狭かったが、必要であったので、エクストラベットを入れるように頼んだところ。”消防法に触れるので入れる事ができないとのこと”。最初の対応は何だったのか、かなり対応が悪い。そして、予約時にエクストラベットありで頼んでいるので、対応をお願いしたところ、できない物はできない、部屋を変更する事もできない。あきらめてくれの一点ばり。あり得ない対応。それでも食い下がると、”違法であるが、あなたの責任においてベットを入れてあげる”とのこと。 客に違法行為の責任を取らせる対応は異常としか思えない。 最低のホテルと言わざる得ない。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Nice Hotel on International Drive, Orlando

Posted Feb 13, 2015
Pros: TV in the bathroom mirror!
Location: International drive is close to lots of activities in the Orlando area!
Wonderful staff and amenities. It would have been nice to be told that you are still charged to self park. Otherwise, the stay was awesome!
3 out of 5
by A verified travelerfrom Aberdeen,, Scotland

Huge, but impersonal

Posted Feb 11, 2015
We stayed here for two nights at the start of a touring holiday. There is absolutely nothing wrong with the hotel itself - far from it - but it is just so big that there is none of the personal touches you expect from a luxury hotel. If you are not there for a convention you are invisible. We were also a little annoyed to be hit with a $21 a night "resort fee" without anyone informing us when we checked in or explaining what it involved.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Posted Feb 2, 2015
Excellent value, great pools, service and stunning views!!
5 out of 5
Recommended
for Everyone
by A verified traveler

I loved staying here

Posted Feb 1, 2015
Excellent room. Nice hotel. Temp control in the room one of the best. Needs very comfy.