Ratings based on 4,547 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from PR

Beautifull

Posted Jun 29, 2015
Excellent in every way. Beautyfull pool, confortable rooms, excellence service. Close to Blue Martini, Cuba Libre and others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Discovery Cove.

Posted Jun 28, 2015
Great experience and a good time during our visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Petersburg, FL

Nice hotel and very clean

Posted Jun 23, 2015
My boyfriend and I wanted to get away for a weekend trip and were very pleased with the staff and cleanliness of the hotel and the rooms. We ate at the hotel restaurant and our meal was very good as was the service. Will definitely be staying here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Staff are extremely helpful.

Posted Jun 22, 2015
Great hotel & staff go above & beyond to assist you.
2 out of 5
by A verified traveler from Delray Beach

Very rude valet and front desk agent...

Posted Jun 22, 2015
Pros: Had a nice view and really neat tv's in bathroom.
Cons: Remember that people are on vacation and don't want to deal with there bull.
Location: Would recommend the ritz Carlton.
This hotel is to big for itself. Really poor customer service. Had a bad experience from the moment we drove up until check out.... This size of this hotel hurts them.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Awesome facilitie, Greta staff, very clean, family friendly, was overall very very impressed and will be staying here from now on out when in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal, qc

Posted Jun 22, 2015
I had a wonderful experience. The hotel was beautiful, pool area was great, and my room was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2015
Pros: Location.
Enjoyed the layout and look of the facility. The breakfast was great. The valet parking was very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville, fl

Excellent hotel

Posted Jun 21, 2015
This hotel has to be the best in Orlando, I would stay here again when I visit. Tons of stuff to do at the hotel, several different restaurants to choose from. The hotel is so large, I was even lost in it but it has electronic maps to show you where everything is at. There is even a shopping plaza with in walking distance, with more restaurants, and Dave and busters is right around the cornor. Very impressed!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
Stayed for work, would stay again. I was founded to write something more here so I am going write something more here...good hotel. Keep trying to send but asks me to write more. So writing more.