The property is nothing like the photos they display, it states clean and newly remodeled but our newly remodeled room was cracking falling apart floor tiles, holes in the walls under the sink, mold in the bathroom, dirty bathroom, stained everywhere. Bed spreads had brown stains and streaks on them. And to top it allll off, we only spent 15 minutes in the room and the roaches started coming out WITH THE LIGHTS ON. Crawling out from the door frames, behind the toilets, from under the sink. My wife and I checked out immediately. Tried to get a refund for our nights we DIDNT USE, and was told no even though the room was disgusting. The night desk worker was nice and great and very apologetic, but couldn’t do nothing so we had to contact someone in the morning. Was told we would get our deposit and resort fee back, but was a hard pass on their end and was told no, along with trying to contact Expedia who did a great job trying to help also told them no, they are not giving out refunds per policy, I get it, we set up a non refundable, but who in their right mind wouldn’t allow it when you were disgusting and infested with cockroaches to the point they come out with the lights on.