Ratings based on 3,573 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby Nino from Chicago
Great Hotel and the staffPosted Mar 5, 2014
Pros: Very clean, great staff, big rooms, great pool with the pirate ship and the slide-my 6 yr old LOVED IT
Cons: Pool bar management
Location: Great proximity to Disney world, and very entertaining free-shuttle bus drivers.
GREAT hotel and great staff (especially Trish, and also one young gentelman - manager - I forgot his name, shame on me). They treated my family as we were royalty. My son (6yrs old) loved the pool and the pirate ship, along with everything else. I work in hospitality industry and I understand how difficult it is to be 100% with all of your guests at all times. Only people with great passion for this industry are able to perform on the level that was provided to my family during our entire stay. Hotel is clean, organized, neat, and very affordable for amenities they offer. I will recommend this hotel to everyone in my family and to all of my friends. Kudoz (for hiring great staff) to higher-up management of this hotel.
for Everyoneby maribel from Chicago , IL
Orlando VacationPosted Mar 4, 2014
Pros: The pool, Outlet and the area was a big plus for the parks. I loved my condo. Would like more onfo on your two year program. Thanks
Cons: everything was great
Location: location was very close to park shops, restaurants
We had a wonderful time at The resort enjoyed the pool area and the condo, we loved it. I felt right at home. We also like the outlet stores and how everything was near the parks etc.. I will for sure come back Thank you. Maribel Torres
for Everyoneby joanne from southport, CT
Large rooms; close to everythingPosted Mar 2, 2014
We've stayed here many times: rooms showing their age. Bathroom fans are ridiculously loud & don't work. Bedrooms need room darkening shades-Too much light wakes you very early. Large rooms-we were upgraded to 3bdrm/3bath which was nice. Overall great value but management needs to do some updating.
for Everyoneby gaby from No, va
Nice hotelPosted Feb 28, 2014
Everything was excellent , only the bed was a little too firm.
for Familiesby A verified traveler
Nice hotel close to Disneyworld.Posted Feb 28, 2014
Pros: All rooms have kitchens.
Our room was very spacious, clean and great for families.
for Everyoneby A verified traveler
Good Value For A FamilyPosted Feb 26, 2014
We stayed in a 3 bedroom suite with our adult children. This worked out perfect for us! Giving us a shared living space to come together, but also our private rooms. The room was very comfortable and conveniently located to food, shopping, parks. The only down side would Be the furnishings. Furniture and bedding are worn and could use some updating. Rooms directly over the restaurants tend to have food odors during peak meal times.
for Everyoneby Carrie from Canada
Always come back herePosted Feb 25, 2014
Everything you need is here including location. So easy to get around. It's like having your own home without snow and ice (we are from Canada). Staff is helpful and very pleasant...from the front desk to housekeeping to the grocery store and pub We have come back ever year, twice a year and have always been pleased Great for seniors, couples and families. Prices are great
for Everyoneby A verified traveler
Older resort close to Disney and shoppingPosted Feb 25, 2014
Pros: The location, facilities better than basic.
Cons: As per above under experience.
Location: Lake Buena Vista Outlets, major shopping and restaurants close by as well as one of the premium outlet malls. Airport 20 minutes away.
This is an older resort complex that has seen some upgrades but still needs some "refreshing". The major pool area as well attended and clean but on the small side. It was not peak season, I suspect it would be close to impossible to get a spot unless you get there very early. The bathroom and kitchen had obviously been recently upgraded. Carpet in the room was older and stained throughout the unit. Decor as well as much of the furniture was dated. Staff were friendly and helpful when we did need to talk to someone. No late checkout was available on our date of departure which was a drag since our flight did not leave until the evening.
for Everyoneby Christine from canton, mi
Nice hotel, close to shopping, foodPosted Feb 25, 2014
Rooms are clean, quiet. You feel at home. pool is fantastic. Staff that checked us in didn't explain things, we had to figure things out throughout the stay and ask other staff members our questions but staff were always friendly. Shuttles to Disney were good but I wish there were more times to choose from. Only 2 pickup times in the morning to parks and 2 times in evening back to hotel. Overall very satisfied, would definitely return for future trips.
for Everyoneby Darrin from Wyoming
Nice Place! for a Family???Posted Feb 24, 2014
Pros: Large rooms with lots of space!
Cons: No Smoking in the pool area!
Location: Close to all of Disney Attractions. Universal Studios is only 10 minutes away too.
Pool was not very warm, Hotel stated it was heated. It appeared a lot of adults were not using the pool becasue it was cold, including my wife and I. Hard to enjoy your family with numerous adults smoking around the pool. Several times we had to leave the pool area becasue of lots of smoking or cigars being smoked. It was a nice place however will probably not stay there again becasue of all the smoking.