Ratings based on 4,273 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Close to parks, great for familiesPosted Mar 1, 2015
Pros: Close to pool , good amenities
Cons: A little less hard sell on the timeshare.
Location: Lots of restaurants nearby (some within walking distance), close to Disney and has shuttle. Disney parking is now $17.00 per day so shuttle is ideal.
Room was OK, could have been a little cleaner, and furniture is a little worn, but still good value
by A verified traveler
Its is to far off The Disney ParksPosted Feb 28, 2015
Pros: size, cleaniness
Cons: Location location location .
Location: see above
We were there in the off season and the morning shuttle was often booked. To far from all the Parks. I had to spend a bunch of extra on cap fares as the first return bus is at 6,20pm that's a long day for the little people. The convenience store across the street is very expensive. I get the convenience, but over 8 USD for 1 water and 1 milk. Next time we will stay at a Disney property. Although the outdoor pool did not seem heated at all.
for Everyoneby A verified travelerfrom Hunter River
Good hotel near attractionsPosted Feb 26, 2015
Cons: keep the carpets a lot cleaner
Location: the location and things to do near by were very good
The staff was very friendly and helpful the rooms were well equipped and clean with the exception of the carpets which were very dirty and in need of a good cleaning
for Familiesby A verified travelerfrom East Coast
Posted Feb 25, 2015
Pros: I really liked the unit. Full kitchen, dishwasher, even washer and dryer.
Cons: It would have been helpful if the we had the maid service, but overall was not a big deal.
Location: Disney is very close by.
Had a fantastic time. Cole who checked us in was great and courteous. The room was nice and clean and very spacious.
for Everyoneby A verified travelerfrom albany ny
Close to DisneyPosted Feb 23, 2015
This hotel is very close to Disney. The hotel staff are excellent, we had a heater issues with our room. They gave us a new room and worked on the heater all night. Very friendly and there are outlet stores close by.
for Everyoneby A verified travelerfrom PA
Close to parksPosted Feb 23, 2015
Our two bedroom suite was perfect for us! the only disappointment was the check-in process in that we were not allowed in our room at the promised time- waited 3 hours to get in our room. But I must say, the facilities were beautiful and I would recommend staying there.
by A verified travelerfrom MSP
Make sure you don´t get a room for disabilities..Posted Feb 23, 2015
Pros: Spacious room
Location: Good location to shopping outlet and Disney
We arrived to the hotel at 12, knowing that the official check in is at 4, we knew we would arrive and have lunch or something. When we checked in a lady offered us a room for people with disabilities. We said we would rather wait and ensure that room was given to some one that needs it. We came back at 4 and they gave us the exact same room! So this rooms has no door between the toilet, shower and bed.. in other words NO PRIVACY. When we got into the room is looked dirty, broken chair and the toilet did not work. We called it in and went to the pool. In 3 hours no one came to fix it... I called again, went to the font desk and was offered another room on the other side of the resorts. I saw it and it was day and night! smelled and looked clean... but it really was a hike to get to the room. The manager offered us ( we did not ask) to clean the room at no charge ( yes they charge you for even trash removal in the room). The next morning we left to Disney bright and early hoping to come back to a clean room. That was not the case!!! So called again and finally day 3 they cleaned the room.. The toilet was fixed day one and broken again day 3. The manager gave me a 50 dll voucher for the spa to make up for the inconvenience. The remote control in the room was closed with electrical tape. The bed spread was DISGUSTING, I mentioned the broken chair, broken toilet and the room was smelly all the time.
by A verified travelerfrom estero,Fl
Too bad the upkeep of the rooms is questionablePosted Feb 22, 2015
Location: Close to Seaworld and a small outlet center
Space in this unit was fine but cleanliness needs to be addressed. Furnishings such as the couch and chairs in living room need at the least to be cleaned much more often. The cleaning people should be supervised closely to ensure that the units are cleaned properly. Upon arrival I wiped down the furniture with a wipe and I can honestly say that the room wasn't dusted in a while. The kitchen table was glass and quite filmy. If this was addressed and corrected I believe the accommodations would be more suitable and could be graded better.
by A verified travelerfrom Edmonton
Great location, old looking roomsPosted Feb 20, 2015
Pros: The kids loved the pool. The rooms were big
Cons: The furniture and decor in the rooms are old and dated. Carpets and furniture looked dirty
Location: Very close to Disney, Universal and Seaworld.
The location of the hotel was perfect, close to everything. The interior of the rooms were old and dated. The carpet and furniture looked dirty. The beds were rock hard. Rooms were large but overall not impressed.
for Everyoneby A verified travelerfrom ohio
Hotel nice close to disneyPosted Feb 17, 2015
Pros: nice pool area
Cons: change matresses on beds replace kitchen appliances and upgrade to better tvs in other rooms
Location: disney parksand sea world are just 6 miles from hotel with lots to see and do
Hotel was over all nice the bed was ok and dressor draws did not open easily toaster in kitchen was useless nice flat screan tv in living room but other tvs were old picture tubes that didnt have the greatest pics on them pool area was very nice for the kids