Ratings based on 3,689 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener, ON

Very nice hotel

Posted Jul 28, 2014
We loved everything about our stay in a three bdrm suite, 4 adults, 4 kids.
1 out of 5
by A verified traveler

Not to happy

Posted Jul 23, 2014
Not to happy with this hotel. Got charged for $103.00 for a lamp that we DID not break. Also a random $75.00 charge. I have called over five times only talked to one person who couldn't help. Have tryed to talk to the manger nothing so far he's out or no return call. I would never stay again very disappointed!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
We stayed in a suite and it was fabulous. For the six in our party it was spacious and relaxing. We would definitely go back.
Comment from Hotel Management
Jul 23, 2014 by Guest Relations, Hotel Management
Thank you so much for your comments! We are pleased to hear you enjoyed your stay and we can't wait to welcome you back again next time. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel position.

Posted Jul 14, 2014
Pros: Quiet position but not too far away from theme parks and restaurants.
Cons: All good with us, some may find rooms need updating abit but just being picky, safe, secure and convenient.
Ideal location for Disney, SeaWorld 10 minutes away, Universal about 15 minutes by car, Hotel provides transport but a car is better for when you are eating out at the local Crossroads about 5 minutes up the road and 15 minutes to i Drive. All staff very friendly, polite and helpful. We had 2 bed apartment, very spacious for 2 adults and 1 teenage son and own bathrooms, our 3rd visit and would stay there again.
Comment from Hotel Management
Jul 15, 2014 by Guest Relations, Hotel Management
Thanks so much for choosing to stay with us for a third time, we appreciate your loyalty! We are delighted you had another fantastic visit, and we can't wait to welcome you back again next time. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location for Disney and Universal Studios

Posted Jul 13, 2014
Pros: The size of the apartment, the staff and how clean it was
Cons: Some of the curtains and blinds need replacing but really a very minor fault
Location: Right near both Disney & Universal Studios. The shuttle bus was included in the tariff
Great staff from the time we arrived until the time we left. Very large 2 bedroom apartment that is better than the photos on the website. Everyone was happy and very polite and if there was a issue it was dealt with swiftly and efficiently. Near a good quality supermarket and transport to differing tourist locations a breeze. We shall be back.
Comment from Hotel Management
Jul 15, 2014 by Guest Relations, Hotel Management
Hi Steve, thank you so much for your comments! We are thrilled to hear you enjoyed your stay and we look forward to welcoming you back soon. Thanks again!
Comment from Hotel Management
Jul 15, 2014 by Guest Relations, Hotel Management
Hi Steve. Thank you so much for your comments! We are thrilled to hear you enjoyed your stay and we can't wait to welcome you back again next time. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, good location.

Posted Jul 12, 2014
Pros: Very clean and good size of apartment. We had a 2 bedroom apartment.Very comfortable and it had all the dishes and cutlery you required.
Location: Location was excellent.
I thought this hotel was very good value for money. The kids pool had a pirate ship with a fluke which kept the kids entertained. Very good location. 5 mins drive from disney.
Comment from Hotel Management
Jul 15, 2014 by Guest Relations, Hotel Management
Thank you so much for your comments! We are pleased to hear you enjoyed your stay and your kids enjoyed the pool. We can't wait to welcome you back again next time. Thanks again!
Comment from Hotel Management
Jul 15, 2014 by Guest Relations, Hotel Management
Thank you so much for your comments! We are pleased to hear you enjoyed your stay and we hope to have you back soon. Thanks again!
5 out of 5
Recommended
for Families
by A verified traveler

Excellent hotel close to everything!

Posted Jul 7, 2014
Pros: It has an amazing pool. Perfect for kids of all ages!
We had a lovely time at this hotel. Everyone from the front desk attendants to the ladies at the Spa were simply perfect. We would definitely be staying here again. The location is close to shopping, Disney Parks and many restaurants as well as Walmart. And the rooms have all the comforts of home.
Comment from Hotel Management
Jul 11, 2014 by Guest Relations, Hotel Management
Thank you so much for your comments! We are pleased to hear you enjoyed your stay and we can't wait to welcome you back again next time. Thanks again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent amount of space for your money

Posted Jul 7, 2014
Great space with good facilities. Great transport links to the parks but times could be more varied and booking shuttles should be easier.
Comment from Hotel Management
Jul 8, 2014 by Guest Relations, Hotel Management
Thank you for your comments! We are pleased to hear you enjoyed the space and we can't wait to welcome you back again next time. Thanks again!
3 out of 5
Recommended
for Families
by A verified traveler from delray beach, fl

Great pool; rooms need sprucing.

Posted Jul 6, 2014
Pros: Great pool area...
Cons: Provide bath soap and sponge to wash dishes. Get new blankets as ours had holes in it. make sure you have sheets, blanket and pillows for sofa bed
Location: Walking distance to outlet mall and close driving distance to everything
Very spacious 2 bedroom suite. Great to have kitchen and ability to make meals. Pool area with pirate ship great for kids and adults and even very young children.
Comment from Hotel Management
Jul 7, 2014 by Guest Relations, Hotel Management
Thank you for your comments! We appreciate you taking the time to write a review, and we look forward to seeing you again in the near future. Thanks again.
4 out of 5
Recommended
for Families
by A verified traveler

A family oriented hotel.

Posted Jul 4, 2014
Pros: Spacious rooms, well equipped full kitchen. Great pool for kids.
Rented a 2 bedroom with 2 bathrooms for 2 week stay and it worked perfectly for our family of 4. Could easily accommodate 6. The room was like a home away from home. The kitchen was well equipped and we made full use of it saving a few bucks doing so! Kids enjoyed the pool with the pirate ship slide. Hotel is close to all major attractions such as Universal, Disney etc -- takes approx. 15 minutes to get to them.
Comment from Hotel Management
Jul 8, 2014 by Guest Relations, Hotel Management
Thank you! We appreciate you taking the time to write a review, and we look forward to seeing you again in the near future.