Ratings based on 3,759 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from DC

Disney world

Posted Oct 19, 2014
Perfect.!! Three bedroom apartment, only cleaning is extra. But very good price vs quality.
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
We are so glad to hear you enjoyed our spacious suites and value. We hope to see you again soon for another delightful Orlando vacation.
5 out of 5
Recommended
for Families
by A verified traveler from Dundee, Scotland

Great resort

Posted Oct 18, 2014
Pros: Great clean, roomy accommodation in an ideal location for everything you go to Orlando for.
Cons: Can't think of anything
Location: Located very close to Disney, restaurants and shopping. Also next to the I-4 for venturing further.
Second time we have stayed at this resort. Great apartments with lots of room that cater for all sizes of families. We had a two bedroom apartment this time which was ideal for us with our grown up 'kids'. The accommodation is situated in an ideal position, being very close to the Disney parks, next to the I-4 for travelling up to Universal and also close to the bottom of International Drive for accessing Seaworld and Aquatica. Also plenty of restaurants within a five minute drive, along Vineland Road, such as Longhorn Steakhouse, Bahama Breeze, Olive Garden, Chilis, just to mention a few. Also for shoppers Lake Buena Vista Outlets is next door to the resort (walkable) and Vineland Premium Outlets are five minutes drive away, as is a Wal Mart for any holiday necessities that are required. Can't really fault this resort.
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
Thank you for returning! It is always nice to know our guests are truly enjoying our full amenities and close proximity to all of the Orlando fun. We hope you will visit us again soon for another conveniently-located Orlando vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great hotel for Disney vacation!!!

Posted Oct 15, 2014
Loved the 3 bedroom - clean and spacious. The pools were refreshing!
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
Hi Stephanie. It is great to hear that our clean and spacious rooms accommodated your needs. We hope to see you again in the not-too-distant future for the chance to enjoy our refreshing pools and convenient location.
2 out of 5
by A verified traveler from New York

Good location in Orlando

Posted Oct 14, 2014
Pros: Close to parks. Full kitchen allowed us to save money on breakfasts/dinners. Good price for the week. Nice to have 3 bedrooms in one condo.
Cons: Were in an older building furniture needs to be replaced.very dated/abused..at one point rugs were taken out of a condo-left in parking lot for days.
Location: Universal Studios, Olde Town and many outlet stores.
Although an attractive price for 8 days, the condo seemed very dated.....furniture was scratched, drawers to dresser would not open, sofa bed/couch was very worn and uncomfortable...Several repairs needed (toilet ran non stop, hairdryer needed to be replaced, no signal to one tv and a non-working phone in the living room) all were taken care of promptly when requested. Location was very close to parks and the pool was refreshing and seemed perfect for families. Small store was nice to have to grab a few things.
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
Thank you for your comments. We are sorry to hear you were not completely satisfied during your stay with us. We always want our guests to feel comfortable and are sorry these service standards were not met. However, it is nice to hear that any issues you came across were quickly resolved and you still had the opportunity to enjoy our central location and refreshing pool. We hope you will visit us again soon for another enjoyable Orlando vacation.
3 out of 5
by A verified traveler from New Jersey

Honeymoon and a bag of chips

Posted Oct 12, 2014
We arrived an hour early and the room wasn't ready. We didn't receive a gift basket until our second night and we got stale chips. We had to pay for housekeeping services. There was no continental breakfast. The shuttle to Disney World smelled of mold. They offered a discount on WDW if we sat through 2 hour time share presentation. Only positive experience was the spa.
Comment from Hotel Management
Oct 15, 2014 by Guest Relations, Hotel Management
Hi Sarah. We are sorry to hear your stay did not meet your expectations. We always want our guests to feel comfortable and enjoy their stay, and are so sorry that this was not the case. We are happy you were able to enjoy our spa and hope to welcome you back in the future to show you better hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent off Disney property

Posted Oct 12, 2014
Pros: Pool and the room size
Cons: Carpets could be cleaner and the beds could be more comfy
Location: Tons of things nearby, two outlet malls, numerous restaurants and all the theme parks minutes away.
We arrived in the evening and the staff was very nice and welcoming on arrival. They do send you over to their concierge desk where they try to offer you an amazing freebie but you need to go hear their sales pitch on their time shares to get it. We did not partake in that. We then went to the pool so our kids could expel some energy and we ordered some food and drinks right from the pool bar. Prices were very fair for food and drink and the quality and service was good as well. The room was very nice and spacious. If you want maid service at all there is an additional fee, we did not use this as we chose to wash our towels in the room. We also just bought some extra TP and paper towel as well. The beds were a little stiff for my taste but over all the room was very comfortable. We opted not to face any of the pools for the extra fee and that ended up being fine since we never once went on the balcony anyhow. We were at the Disney parks a lot but took full advantage of the pools while we were there, we never had an issue with finding a place to sit and relax. You are very close to everything in the area, we could not have chosen a better location. The only thing I found unpleasant was the restaurant on site, Frankie Farrels.... we waited for almost 20 minutes before anyone even came to our table to take our drink order and we were the ONLY people in there!!! Once we were waited on it was fine and the food was pretty good.
Comment from Hotel Management
Oct 15, 2014 by Guest Relations, Hotel Management
We are pleased to hear that you were welcomed graciously upon arrival. It is great to know that you had the opportunity to take advantage of our pirate plunge pool, spacious rooms and on-site restaurant. However, we do apologize for the service you received when you arrived to the restaurant and will notify the management team for improvements. We hope you will make your way back to Orlando soon for another great vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Comfy home away from home

Posted Oct 11, 2014
Loved the space and full kitchen. Staff was friendly. Only critique is they did not explain what to do with the garbage, where to dump or where the new bags were. When you stay for a while and you're cooking the garbage piles up and begins to stink especially when changing dirty diapers. We plan to return in February and will make it a point to inquire about the garbage. I have recommended this hotel to other friends had family.
Comment from Hotel Management
Oct 14, 2014 by Guest Relations, Hotel Management
We are delighted to know that you were able to enjoy our amenities and friendly staff. We apologize for the lack of communication you experienced and will pass along your comments to the management team as to avoid these issues in the future. We appreciate your recommendations and look forward to seeing you again next year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2014
Everything was wonderful. We were close to Disney World. No problems getting around from park to park. The room was very nice and clean.
Comment from Hotel Management
Oct 15, 2014 by Guest Relations, Hotel Management
It is so nice to hear that you had a wonderful stay with us. We are glad you were able to enjoy our close proximity to all of the Orlando action and hope you will visit again soon for another delightful stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Akron, Ohio

Nice hotel close to Disney World.

Posted Oct 9, 2014
Pros: Location was great. The layout of the suite was perfect - two separate bedrooms, two separate baths, and a living area with well-stocked kitchen.
Cons: Shower curtain in second bath smelled mildewy. Comforters on beds were very worn.
Location: Location was great. Proximity to Disney and shopping was great.
We stayed at the hotel for five nights while visiting Disney World.
Comment from Hotel Management
Oct 14, 2014 by Guest Relations, Hotel Management
Thank you for choosing to stay with us on your trip to Disney World. We are so happy you had a nice stay and look forward to welcoming you back in the not-too-distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gateshead

Nice self catering apartments with hotel amenities

Posted Oct 7, 2014
Pros: We like this hotel as it is very roomy, we had a 3 bedroom apartment, on the 8th floor in building 3, which gave us a view of the fireworks display.
Cons: A higher floor for the firework display would have been better, but nothing else as the facilities at this hotel has improved over the last few years.
Location: Disney area, restaurants on the 192. There is a shopping outlet across the road, but found that the Premium Outlet 10 minutes up the road is better
Have stayed at this complex on 6 occasions now. Chose this hotel/apartment due to its location for the Disney area, which is just a 10 minute drive away, although you can also use the hotels pre bookable shuttle bus service. There is a Walmart 5 minutes across the road by car, which is great for stocking up your apartment. You are also located 5 to 10 minutes from local restaurants on the 192 at Kissimmee.
Comment from Hotel Management
Oct 10, 2014 by Guest Relations, Hotel Management
Thank you for your loyalty! We are pleased to know our close proximity to the Orlando parks and restaurants has made your stay an enjoyable one. Thank you again for choosing us for your Orlando vacations; we look forward to seeing you again on your next trip!