Ratings based on 1,928 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
65% of guests recommend
2.4 Room cleanliness
2.4 Service & staff
2.4 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom AJ

HORRIBLE

Posted May 11, 2015
Upon check in, kept getting called "MAMI".. Had no towels, bathroom had mold and overall disgusting. Soap scum and dirty footprints in the tub.. Ran out of toilet paper only to be told to "come get it" from the lobby...beds had no sheets, had to go to the lobby to get them.. DO NOT STAY HERE!!! JUST HORRIBLE. -You have been warned..
1 out of 5
by A verified traveler

Never again

Posted May 11, 2015
The service was bad only one staff member who was swamped by customers. No hot water, room smelled and there was no cable TV
4 out of 5
Recommended
for Families
by A verified travelerfrom florida

Posted May 11, 2015
i think it was in great location and very silent. im planning on stay there again :)
2 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Inexpensive for the not so picky

Posted May 5, 2015
My experience Recommend prebooking to get lowest cost. Internet is through hotel and have to pay for daily 4.94 or three day rate 9.99 to use it. They have no blankets! Just a sheet and covering that would house a blanket. They gave me a ratty blanket and extra sheet so my son could sleep on pull out sofa. Thank God I brought my sleeping bag when I travel in my car. Rooms have seen better days, but if all you need is a bed to lay down and sleep this will be sufficient if low budget is the goal. If you want luxury and really nice accommodations to lounge in your hotel room this is not the hotel. Like most vacationers you spend most of the time out of the room so why pay high prices for nothing.
1 out of 5
by A verified traveler

Horriable

Posted Apr 30, 2015
Save your money and time and don't stay here it was very poor quality . There was mold everywhere only Spanish speaking people . Bad management .
1 out of 5
by A verified travelerfrom sebring fl

worst place I ever stay

Posted Apr 30, 2015
Pros: nothing
Cons: everything facility, administration, every employ.
this place is not good poor service, unprofessional , nasty facility, really a bad experience, I book in went to the park with my family when I came back my room was assigned to other people I ask for cancelation they move me to other room that sopoust to be remodel bed was small they say they have queen bed but instead they are full. it was a lot of people complaining on the lobby for different situations they don't look happy at all.
2 out of 5
by A verified traveler

Posted Apr 29, 2015
Room wasn't cleaned everyday. Only left 2 big towels and a wash cloth to use. Called down to the front desk for more towels and they told me I had to come down and get them myself due to not enough staff. I ended up going down each night to get more towels. The room had a musty smell to it and some of the employees that worked at the front desk were very rude to me. Also, upon checking out they weren't able to provide me with a receipt for the charges I had incurred for my stay. The shuttle to transport you to the parks was always 15-20 minutes late from what the paper said.
1 out of 5
by A verified travelerfrom SC

You get less than what you pay for!

Posted Apr 29, 2015
lIn the pictures, the hotel looked decent enough to be okay with getting a cheap hotel room, but as soon as we got to the lobby we knew we were in for a nightmare! One lady was very nice but the other was not. Very unfriendly, dressed as if she was at a gym with a sleevless undershirt (def not professional looking). I get you work at a "cheaper" hotel than others, but if you're working at the front lobby at least DRESS TO IMPRESS! Anyways as my husband and I were walking towards the elevator to get to our room, we couldn't help but feel disgusted of how bad the hallways and elevator smelled like urine! EWWW! Our hotel room was NASTY! Walls were black instead of white, the TV was old and you couldn't even see clear channels, the bathroom overall was just gross. Stains on the ground, sink, INSIDE THE SHOWER. The room smelled and looked like a murder scene. Next time I rather just sleep in my car. We were so scared to even shower barefooted that we always showered with sandals on top of a towel. Thankfully we brought a blanket from home because the comforters smelled horrible. We didn't even dare to pass by the pool... Who knows how that would of looked! We even think people live in the hotel rooms. And instead of taking the elevator to avoid the urine smell, we used the stairs- BAD IDEA because it smelled even worse. Point is DO NOT STAY HERE! Never again will I try to save a few more dollars by staying at a cheap hotel. I rather pay an extra $50 a night and be comfortable!
2 out of 5
by A verified traveler

No fue una buena experiencia.

Posted Apr 27, 2015
El hotel no se ve como en las fotos, esta muy descuidado y falta atención a los huéspedes.
1 out of 5
by A verified traveler

Reporting to BBB

Posted Apr 27, 2015
Pros: Nothing
Unacceptable on numerous accounts and have pictures to show. Night staff (front desk) absolutely no manners.