Ratings based on 2,683 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed everything

Posted Apr 25, 2015
Great service with nice pools. Enjoyed our stay. Shuttle service was good and restaurant was awesome.
2 out of 5
by A verified travelerfrom new york

Time share hotel

Posted Apr 22, 2015
Pros: Grounds kept very nice.
Cons: House keeping
Location: Great location
Was okay, but felt like out of place there. Alot of people were owners of time share.You have to do your own house keeping.Raccoons kept getting in garbage by the eleavators, was told that was normal. Over all not happy, drinks were pricey at the pool. Tried to charge for internet. Fire alarm went off about 1230 am no fire just the person in the next room testing his we were told, happened two time that nite.
Comment from Hotel Management
Apr 25, 2015 by Diamond Resorts, Hotel Management
It is with deep regret and sadness to read that your recent stay here at Mystic Dunes Resort, did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest, owner, or member that stays with us, and it is very concerning to us that we did not meet these expectations for your recent stay. We do attract a wide variety of guests, from owners with the management company, to guests who book through 3rd party websites. They are all treated equally, as if they are members of our own family. As we are primarily a vacation ownership resort, daily housekeeping is not included with your stay. However, we do provide full service and tidy mid-week cleanings for a small fee. Our front desk team can provide additional information. If you are willing to give us another chance; we are extremely confident that your next stay will be much more enjoyable and even exceed your expectations. Your business with us is sincerely appreciated and we wish you the best on all your future travels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Pros: The room.
Cons: Staff
Location: close to disneyworld
I did like the comfort and room clean. They messed up in my deposit money and charge me twice, i waited 35 minutes to get help from the manager at night. disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2015
For the price you can't beat it. Nice surroundings, spacious and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san antonio

Wonderful Staff, Clean Room

Posted Apr 16, 2015
Pros: the cleanliness,
Cons: the shuttle to the parks could provide more times
Location: the location was good, and very close to Disney World
We first arrived at Mystic Dunes on Sunday. We were unable to check into our room until 4pm. Tyler was the rep at the customer service desk and he assisted us promptly and with wonderful customer service. Our luggage was also lost from the airlines so Tyler assured us we would get a phone call as soon as it arrived. We planned to stay a week, when we entered our room it smelled so clean and refreshing. We had a two bedroom unit, it was stocked with soaps, and laundry detergent and clean towels. We walked around in our white sock which stayed clean after walking on the floors, this told me the floors were properly cleaned. I loved the restaurant on site, and the pool side bar. There were six of us at different ages and the daily activities accommodated all of us. I would definitely stay at this place again. The price was good, the staff was friendly, and it was clean. The only thing I would say needed to improve is the amount of times the shuttle runs to the parks, or get more shuttles.
4 out of 5
Recommended
for Families
by A verified travelerfrom St- Constant Qc

Hotel pour famille aimant le sport

Posted Apr 15, 2015
Pros: Activité sportive,mini golf,golf,basket,ping-pong ...
Cons: Passer la tondeuse a 9 hrs au lieu de 7 hrs
Location: Pres de la 192 et restaurants à quelques miles
On se fait achaler tout de suite en arrivant pour acheter des temps de vacances. Des frais d hotel sont perçu et non spécifié lors de la réservation . Le système était down a notre départ et J ai du donné mon e-mail pour avoir ma facture .On passe la tondeuse a tous les matins même le dimanche et jour férié des 7 hrs le matin.La chambre était bien il y avait laveuse ,sécheuse ,micro onde,mini frigidaire et rond de poêle etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2015
Everything about the resort is fabulous...location, amenities, etc. Will be staying here again on on next vacation!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Newly renovated room bld18 room 107, close to pool and peaceful.
5 out of 5
Recommended
for Everyone
by A verified traveler

I will come Back !!!

Posted Apr 13, 2015
Clean , beatiful , close to stores , close to the parks , i will come back the soonest i can
5 out of 5
Recommended
for Everyone
by A verified traveler

Another great stay!

Posted Apr 13, 2015
Pros: Great number of activities and events. Nice condo space!
We enjoyed another great stay at Mystic Dunes....lots of things to do with a clean and well kept property!