Ratings based on 3,286 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
71% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom canada

No wifi in room

Posted Jan 27, 2015
Very disaPpointing that wifi was only accessible in lobby. Had I known this I wouldn't have stayed. Garbage truck came by before 6am each morning. It was very noisy and woke me up. Elevator and ice machine were both out of service. This staff was friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Jan 26, 2015
Pros: Location, Pool
Cons: cleanliness
Location was great, close enough to walk to Universal. Room wasn't very clean, but we didn't spend that much time in the room. Pool was heated and that was a major plus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Québec

Bien situé

Posted Jan 25, 2015
Le personnel très gentil, piscine chauffée, près de plusieurs restaurants et attractions, service de navette pour les parcs.
1 out of 5
by A verified travelerfrom Miami

Horrible room conditions

Posted Jan 23, 2015
Pros: Nothing. the only good thing was the location.
Cons: This hotel needs major cleaning and maintenance as well as replacing all linens, mattresses, lights, etc.
Location: Very closed to parks and restaurants, location in perfect
This hotel do not give any type of maintenance to the rooms, carpet was horrible dirty and with bad smell. Bathtub, sink and toilet full of rust, toilet paper holder was extremely rusted without the piece to hold the toilet paper roll. We were 4 and only 2 bath towels and 1 hand towel provided that were stained and very rough for the skin. Bathtube was slimy, very slippery due to improper cleaning. Mini refrigerator was horrible too, super small. Hotel is very outdated with old fashion keys, tv, etc. Only 1 key provided. In summary, this hotel is horrible.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Posted Jan 23, 2015
I"ve stay for the pass 3 years on this hotel . I like the price and the location is perfect. The hotel room are ok nothing special. Never had to complain
2 out of 5
by A verified travelerfrom PA

Get what you pay for...

Posted Jan 23, 2015
Pros: Proximity to Universal Studios and restaurants
Cons: Everything. My daughter thought it looked like a room from a horror film and didn't want to stay.
Location: Wet N Wild across the street. Universal Studios a few miles away. IHop and Dennys close by. Walgreens in the parking lot.
It was an ok place for a cheap rate, but shuttle services advertised is really only at noon so that was not helpful for our day at Universal. We were told we could walk and it would be 15-20 minutes. Then we didn't have enought towels and washcloths. We asked, but did not receive. It was not a place I would return to even for the cheap rates.
2 out of 5
by A verified traveler

Posted Jan 21, 2015
Not up to expectations. Nothing is included not even ice.
1 out of 5
by A verified travelerfrom Iowa

False Advertisement for this Hotel

Posted Jan 21, 2015
Pros: NOTHING
Cons: Advertisements are false - shows nice room, says wifi, cable tv -
Location: hard to find - across from Wet N Wild park - but lots of traffic
Room was nasty - dirty carpet, dresser that you couldn't even open the drawers, NO WIFI in rooms - you have to go to the lobby and sit whenever you want to get on your computer - refrigerator isn't even big enough to put 2 sodas and a little left over KFC. Television was all fuzzy - had a very few channels - Last straw was when I found 2 baby cockroaches in the room. Checked out 4 days early and had to find and pay for a different hotel. This was my first trip to Orlando - my anniversary as well and such a horrible hotel
1 out of 5
by A verified travelerfrom mexico

Hotel con mala atencion a los hispanos

Posted Jan 21, 2015
De 5 dias de estancia 2 dias no asearon las habitaciones, y el personal de recepcion no le interesa entenderte ni hablar español. Muy mal servicio.
2 out of 5
by A verified travelerfrom mexico

mala atención y servicio

Posted Jan 20, 2015
Pros: la cercanía a los parques de studios universal
Cons: hay muchas personas que llegan al hotel y hablan español. sugiero que halla personal bilingue. y que hagan el aseo diario a las habitaciones.
Location: muy buena ubicación y cercano a los studios universal
mal servicio, al personal de recepción no le interesa entenderte ni hablar español. estuve 5 días y 2 días no hicieron el aseo. muy mal servicio. no me dieron mi recibo de no adeudo al hacer el check out. solo hay WI FI en el lobby, definitivamente no lo recomiendo