Ratings based on 494 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby ❤️ from d
The best hotelPosted Apr 19, 2014
It was like amazing everything I want was under my service i loved it there and I will visit it again the hotel is big and haves a lot the hotel it self is an adventure and I will be there soon again
for Everyoneby Eileen from Point Pleasant, NJ
Awesome hotel!Posted Apr 19, 2014
I was very impressed with this Marriott. Hotel staff was so very nice, rooms were clean & pool was huge! (A must have with an 8 year old!). Everyday they have activities for the kids if you're taking a break from the parks. The game room was disappointing, however, they have a seperate room for just gamers, which I thought was cool, but my daughter was not into it. Resturants in hotel were very good. Two downsides: hallways to rooms are freezing and no shuttle service to parks (taxi costs were $41 each way). I stayed 2 years ago at a Disney resort, so I didnt expect to shell out this $$ each day, but to others, this might be the norm.
for Everyoneby A verified traveler
Great resortPosted Apr 18, 2014
Awesome hotel , great grounds , kid friendly activities on the grounds . Lots of fun .
for Everyoneby Terry from Ft Lauderdale
Had a great timePosted Apr 16, 2014
Had a perfect weekend with my family. The staff was excellent.
for Everyoneby A verified traveler
Me and the boysPosted Apr 1, 2014
We enjoyed the pool and slide. The Japanese steakhouse was entertaining and had great food. I asked for a room that was quiet do my boys could get to bed timely. We found ourselves with a room next to an outside event. I had to pack up and move at 10pm at night. Really aggravating.
by bill from florida
Disappointed.Posted Mar 26, 2014
Pool was so cold there was only 4 people in them. All kids were in the hot tubs which made it impossible to relax in the hot tub. At 8 am some was sanding something outside of our room which of course lasted till we left for check out. Which is why the room comfort rating was terrible. $6.00 for a bottle of bud light at the lobby bar is rediculous. 9.00 for a draft at the sports bar??? Room prices are fair but what family can afford to stay here between parking rates, food prices, and disappointed kids who can't swim in the freezing cold pool? I am a Marriott member and was shocked!
Jan 30, 2014
Thank you for your comments Bill. It is true that with the temperature dropping this week the pool was a bit cooler than we would have liked it to have been for our guests. I apologize that you were unable to enjoy it while you were staying with us. Also, I do apologize for the issues you encountered during your stay with us. We hope that you will give us another opportunity in the future to fully enjoy the resort and hopefully a warmer pool.
for Everyoneby Erica from Florida
Great pool for adults and kidsPosted Mar 24, 2014
Loved the pool. I would recommend bringing your own drinks.
by A verified traveler
2 Day stay at Orlando World Center MarriotPosted Mar 17, 2014
Pros: Nothing. Way too crowded. Hotel caters to conventions, not single family guests
Cons: Say somewhere else
Location: Not much; you are pretty much stuck at the hotel
9th floor room overlooked air conditioning system; extremely noisy and we could not use the balcony. Room was small; it was suppose to be 425 sq feet. It was around 300 sq feet. Food and cocktails were way over priced
Jan 19, 2014
Thank you for posting a review. I apologize that your expectations were not exceeded in terms of the accommodations or food & beverage options during your recent stay with us. I hope you will reconsider and give us another opportunity in the future.
for Everyoneby NC from Denver
High End HotelPosted Mar 11, 2014
Beautiful hotel, great location, probably best pool facilities in the area(we checked out the Disney pptys: Grand Floridian, Contemporary, & Polynesian), and this Marriott dwarfs them in terms of beauty, size/space, amenities. Great for families. Staff was great. Stayed there 4 nights. At booking, i was asked if we were celebrating an event, indeed we were - our 20th Anniversary, they sent a gift of choc/strawberries and a bottle of wine, nice touch. cons: no shuttle to Downtown Disney (shuttle available for the Disney parks), no free wifi.
for Everyoneby A verified traveler from Miami
Nice hotel, unqualified staff.Posted Mar 11, 2014
Pros: Hotel is beautiful, and well maintained.
Cons: Staff should be more knowledgeable about services provided.
Location: We were there on a business matter.
Hello, I called the hotel three times to confirm that there would be a wheel chair included in our reservation. THREE TIMES! The first they said no problem we have them in the hotel and you will be accommodated per your arrival. The second time I called to make sure there would be one RESERVED under our reservation since it was a dire matter and they put me on hold for about 20 minutes until another person from the staff told me they would have to call me back for the confirmation. Needless to say, they didn't call back within 2 business days. The third time I was already upset, and when I called they confirmed that yes it had been reserved through a third party company and that it would be there at 4PM (Check-in time). Well I am sure based on my review you can foresee that this was not the case. We had to fight with the front desk on the matter and after THREE hours someone finally had the decent courtesy of mediating this very unnecessary and senseless issue, and there was a wheel chair provided. Staff lacks knowledge and communication between each other, I will visit this hotel again, but I will make sure to bring our own wheel chair next time and maintain communication with the staff to the minimum.
Jan 13, 2014
Thank you for posting a review. I apologize for the issues and inconveniences you had while arranging a wheelchair rental with an outside company. Your feedback has been shared with the appropriate managers. I hope you will give us another opportunity in the future.