Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom illinois

Nice hotel for the money

Posted Mar 3, 2015
The hotel seemed to be remodeled. Our room was nice and comfortable. This Joel is right across the street from universal but a bit of a drive from Disney. We loved it and will definitely return when we go to Universal. We were able to use the shuttle to Epcot which was nice and breakfast was decent. The biscuits and gravy and eggs could be a little warmer and tastier but it was better than just toast and cereal. Overall we really likes this hotel!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Yorkshire England

Ideal for Universal area

Posted Feb 27, 2015
Pros: Clean,convenient
Stayed for one night after flying into Orlando and driving to next location following day
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Hotel was kept very clean. The cleaning staff for the room was outstanding. All hotel staff was helpful and pleasant.
3 out of 5
by A verified travelerfrom Hamburg

Hotel in fußläufiger Nähe zu den Universal Studios

Posted Feb 22, 2015
Pros: Die Nähe zu den Universal Studios.
Cons: Einpreisung bzw. Wegfall der "Service"-Gebühr. Diese Gebühr ist ein schlechter Vorwand für Dinge, die selbstverständlich sein sollten.
Location: In der Nähe gibt es die Universal Studios als Haupt-Attraktion.
Das Hotel macht einen guten Eindruck. Die Ausstattung der Zimmer war wie in dieser Preisklasse zu erwarten mit TV, Kingsize-Bett, Schreibtisch, Fön etc. Die Zimmer waren sauber und ruhig. Das Frühstück war maximal Durchschnitt für ein Hotel dieser Preisklasse. Überraschend war, dass das Hotel plötzlich eine Zusatzgebühr einfordert, was ich bislang noch niemals bei einer Buchung auf Expedia erlebt habe. Für Standart-Services wie den Kühlschrank im ZImmer sollten 3 USD pro Tag entrichtet werden. Weiterhin preist das Hotel einen Shuttle zu den Universal Studios an. Diese verkehren jedoch nur einmal vormittags und einmal abends mit sehr unpassenden Zeiten. Obwohl der Park bereits um neun Uhr öffnet, fährt das Shuttle erst um 10:15 Uhr, wo man natürlich bereits mit langen Schlangen an den Attraktionen rechnen muss. Glücklicherweise liegt das Hotel fußläufig zum Haupteingang, in ca. 15 Minuten ist man dort.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Porto Velho

Bom para quem esta em Orlando para visita a parque

Posted Feb 18, 2015
Hotel em lugar tranquilo, com muito assistencia do staf e bem localizado, perto de tudo, desde que esteja de carro.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, Ontario

Reasonably priced and very close to Universal

Posted Feb 10, 2015
Pros: I liked the convenient location to Universal Studios and the highway needed to get in to Disney World.
Cons: We found the air conditioner to be noisy and awkward to get to the right setting. Also, the pool is not heated which made it unusable in early Februa
Location: Universal Studios are only three minutes away from the hotel and Disney World is about 15 minutes away.
The hotel is an older hotel but it is fairly well kept up and very clean. The staff were very helpful. We had a few issues with the shower the first day and the repairs were done that same day. I had two teenage girls with me on this visit and the room was a bit crowded at times, especially if we wanted to use the table but.... we weren't in the room that much. The breakfast area would get crowded at times but when that happened we would just take food to our room. It wasn't a major issue. My daughter loved the waffle maker. The only hot foods available for breakfast were the waffles, toast and instant oatmeal. There were a few other things too. It was fine for us because we don't eat big breakfasts anyhow. Overall, I thought that the hotel was reasonable value for the price charged. Wifi was dependable although sometimes slow. I would stay there again.
2 out of 5
by A verified travelerfrom Tampa, FL

Wouldn't be my 1st Choice

Posted Jan 25, 2015
Front desk was not welcoming. We had 6 rooms and they were hairs all over bathrooms. They rooms smelled moldy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Close to universal studio and premium outletcenter

Posted Jan 16, 2015
It was presentable and good to stay and had continental breakfast including waffle.
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel and their staff are super nice

Posted Dec 30, 2014
The women breakfast service is excellent and friendly
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2014
This is overall a good hotel in terms of location and service. They've got free shuttle to Epcot and Universal, free breakfast and free wifi. However, what does not really satisfy me is that the AC was giving off a really unpleasant noise which forced me to turn it off before sleeping. And the window cannot be opened, sometimes you find it a bit hard to breath.