Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Ohio


Posted Aug 16, 2014
Cons: Fix the doors
Location: Good location
Foor night stay. Three days out of four my door would not lock. Each time I called they would come and fix the lock. When I would come back to my room after leaving my door was not locked. My son came to pick be up and just walked right in my room. I called the front desk and they came and promised me that is was fixed. That evening when I came back to my room the door was not locked....This was my first trip staying in a hotel by myself. I was told to use the dead bolt when I was in my room. I was very nervous. On the third day they finally moved me to another room. House keeping told me that halve of the locks in the hotel did not work. I spoke to the general manager on the day od check out and was told if I come back I would receive employee discount.....
5 out of 5
for Everyone
by A verified traveler from south Florida

Very happy

Posted Jun 30, 2014
Nice clean room as described, quiet location and friendly helpful staff. No problem recommending this hotel.
5 out of 5
for Everyone
by Blaky from Miami, Fl

Phenomenal hotel

Posted Jun 2, 2014
Pros: Convenience, clean politeness
Cons: Nothing
Location: Omg. So many different restaraunts to choose from. You also have the theme park and the outlet mall.
Our hotel room was very clean, sheets bathroom, carpet etc. hotel receptionist was also nice. I would diff come her on vacation. Price was reasonable also.
4 out of 5
for Everyone
by D.M. from N.C.

A Pleasant Experience

Posted Jun 1, 2014
Pros: Bed well made and comfortable. Breakfast offered was good and well attended to by the staff! Good location and handy to major roads.
Cons: CLEAN THE CARPETS, PLEASE! Also, no one on staff at front desk early Sunday morning so I could not turn in my room keys...sorry.
Location: Location handy to I-4 and Florida Tpke. Central location. Close to many things.
Hotel staff was courteous. Room was well equipped, however, carpets need cleaning desperately. Mattress was very comfortable & bed made up neatly. Shower in bath had only a curtain & floor drain, allowing water to go all over entire bath...strange. Could not adjust shower head to direct water from going everywhere. All in all a good experience for a brief stay. Complimentary breakfast was very nice with excellent service by staff refilling items constantly. Have stayed there before and will continue to do so again, but PLEASE clean those carpets! Would give this hotel a "4-star" rating, with exception of dirty carpets.
1 out of 5
for Personal Event
by Peter J from Altamonte Springs

Unhappy Customer

Posted May 21, 2014 on Hotels.com
I'll start off by saying that I was extremely upset with the customer service. I booked a double bed room this past weekend (May 17th 2014) but when it was time to check in, I was given a room with one bed. Now I understand that everyone makes mistakes so with that being said, I went to the front desk to let the individual know that their was an error. Sadly enough she seem to not care. I've been coming to the Quality Inn for the past year and even recommended it to family and friends, not anymore. If you want a better experience go next door to the newly built Hampton Inn
3 out of 5
for Personal Event
by Pat from Virginia


Posted May 20, 2014 on Hotels.com
The hotel was located close to our venue for a volleyball tournament. The King room that we were given was a non-smoking room that smelled heavily of smoke. The toilet/shower area was very cramped. Parking in relation to the room that we had was quite a hike. We did not use the continental breakfast so I cannot comment on that.
5 out of 5
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 19, 2014 on Hotels.com
4 out of 5
for Business Travelers
by R.H. from PS, FL

Stop over...

Posted May 17, 2014 on Hotels.com
I checked in late and left early. Only stayed a few hours but hotel was in a convenient location. Plenty places around it to eat. Room was clean and A/C was cold. No complaints.
3 out of 5
for Overnight Stay Before Destination
by Greg from Montana

Great stop over place

Posted May 14, 2014 on Hotels.com
The location was convenient for the airport. Great steak house next to hotel. Could use a little more care with from the cleaning crew.
4 out of 5
for Families
by Dan. & Jan from Indiana

Posted May 13, 2014 on Hotels.com
Had to ask for towels right away. Only stocked for one person. Maid didn't replenish coffee when she cleaned up room. Otherwise it was very pleasant.