Ratings based on 2,075 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom PC, FL

SWAT in the morning.

Posted Dec 18, 2014
Stay here was ok, a little put out that they held $25 for over a week in case something was missing. We checked out and it took 11 days to get that back on my card. Also we woke up that morning and we were greeted by 5 police cars and a SWAT bus investigating something in a room 5 doors down. Other than that stay was great!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tj, Mx

A very good option for a limited budget

Posted Dec 9, 2014
PROS: It has free shuttle to Universal and Disney (Epcot) parks, free breakfast (a little limited but it has eggs, sausage, bread, waffles, bananas (the only fruit), yogurt, cereal, coffee, free Wifi (slow but it works) CONS: The hot water at the shower, whenever I setted the water temperature, in the middle of my shower the water went suddenly freezing cold. It looks like the hot water distribution wasn't working well. The pillows where small and a little uncomfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2014
Nice place clean and friendly close to attractions
4 out of 5
Recommended
for Everyone
by A verified travelerfrom miami, fl

Nice Hotel, Clean , great for the price

Posted Dec 1, 2014
It was so nice, breakfast food awesome !!! Only problem was the room for breakfast small...they have room for improvement.
1 out of 5
by A verified travelerfrom Miami FL

Disappointment

Posted Dec 1, 2014
Pros: Nothing
Cons: I wouldn't go back
Location: Centrally located
Hot water didn't work properly, pillows were hard as a rock, and breakfast was all out by 9:30.
3 out of 5
Recommended
for Families
by A verified travelerfrom Florida

Bad wi-fi connection in the room

Posted Dec 1, 2014
Pros: Free breakfast was not bad, but the seating area was extremely small.
Cons: Better wi-fi service
Location: About 6 miles away from Universal Studios Orlando.
Considering the price of $64 after tax and fees that I paid on Expedia, the hotel was not bad at all, but there's definitely one disappointing factor for me. That is, wi-fi connection, which was free of charge, in our room was extremely slow at best, but most of time I didn't get any good signal unless I physically move my phone or laptop closer to the door/hallway.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom la

Breakfast area dirty messy & had food on floor

Posted Nov 27, 2014
Nowhere to sit in the dirty breakfast area, a/c wasn't working bed was good but the outside stunk like sewage
2 out of 5
by A verified traveler

not great

Posted Nov 24, 2014
Pros: price
Cons: shower water , breakfast
breakfast was not great, shower water was cold room had a smell.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Tx

Good value for your money.

Posted Nov 24, 2014
Pros: Reasonable price rooms
Cons: the table arrangements for the dining area
Location: close to everything
We recently stayed 3 nights at the Quality Suites. Our room was clean and our bed was comfortable. The dining area for breakfast was a joke how they had the tables set up. You could not get into your seat, as the tables were so close together. Not comfortable at all. The breakfast menu was the same thing everyday.
2 out of 5
by A verified traveler

Posted Nov 22, 2014
No hot water the second day and they did nothing about it except say sorry.