Ratings based on 538 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Elegant entrance. . . Older hallways

Posted Feb 27, 2015
Pros: Comfortable beds and hand rail in shower.
Cons: I would update the halls and invest in new shower heads.
Location: Did not stay in the area long, but there was information in the room regarding things to do and see in the area.
Due to road construction, difficult to get to entrance. . .no fault of hotel at all. Very nice lobby but thought I was in a different hotel when the elevator opened on the second floor. Hallway seemed so much older than the lobby. Room was nice, clean and beds were very comfortable. Like having a regular chair to sit on instead of a desk chair or using the bed. I would stay there again without hesitation. Ice machine on second floor was out of order, but I feel this has been repaired since my stay. Very welcoming staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom South Florida

Posted Feb 25, 2015
Cons: The internet connection kept dropping.
Good hotel, friendly staff, I will go back on my next business trip to Orlando.
2 out of 5
by A verified traveler

Close to UCF

Posted Feb 23, 2015
The hotel was very noisy. Heating and AC was very poor. Impossible to regulate to comfort. The bathroom for had grease on it. They appear to be renovating. Our room needed lots of little things. I had the feeling we were put into a room that wasnt finished yet.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Feb 18, 2015
Pros: Location and the front desk staff was great.
The hotel walls are super thin. You can't run the fan of the air condition which I like to do so I can't hear other people breathing while I try to sleep. The air condition was so loud when it cam on it woke me up everytime it came on. I hit it and pushed a chair up against it to keep it from rattling.
1 out of 5
by A verified travelerfrom Logan, PA

Dangerous Area, unprofessional staff

Posted Feb 16, 2015
My family stayed here recently and after driving 10 hours we arrived at about midnight. As I was waiting to check in, the guest service person answers the phone and it's another guest claiming that he's dying. He sends security up and the tells security that a black person tried to kill him. To make a long story shorter, he hangs up and tells me he's not checking me in and that I have to leave. He immediately goes outside and tells a family that was in taking luggage out their vehicle to hurry and come in. We eventually come in the hotel at 2AM and I said as calmly as I could that he he was rude and I would be reporting the incident. We finally got into our room at 3:30am. Again, to make a long story short, when I did talk to the manager, he lied and told me their was no corporate office and even wrote that on a card. 2 mins later another staff person told me that the Hotel is owned by Carlson and their contact info was online, which I have and will be contacting today along with Radisson's corporate office. If I were anyone, I wouldn't stay in this hotel, pay $20 and stay somewhere more safe and with respectful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Nice hotel conveniently located near UCF

Posted Jan 26, 2015
Pros: Room was quiet
Our room was clean, bed was comfortable. We were only there overnight so didn't use any of the hotel amenities.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tennessee

Close to University of Central FL campus

Posted Jan 19, 2015
Pros: Mattresses
We stayed here overnight before our am visit to UCF. Beds were the most comfortable I've slept in even in higher end hotels.
2 out of 5
by A verified traveler

Close to UCF

Posted Jan 13, 2015
The Staff Members at the front desk were extremely nice and cordial. I was not happy that breakfast was not included in the cost.
Comment from Hotel Management
Jan 23, 2015 by chris, Hotel Management
Thank you so much for your recent stay, and we were really pleased to hear about your experience with our staff. We are also completing a number of great updates that we are sure will make for a new and exciting visit during your next stay. Thank you again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

It was close to UCF.

Posted Jan 10, 2015
Pros: Location and comfortable bed.
Cons: Leaky sink-rough towels-noisy heater
Location: UCF
The bed was very comfortable. The towels were kind of rough. It would have been nice to include something for breakfast. There were people eating in the dining area who said that you have to be part of this seminar to get the breakfast. We went somewhere else to eat. It was confusing and off putting.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Clean and comfortable. Unable to check out the breakfast but overall perfect for a one night stay. Wish we had the robes though! Thank you!